Melissa Agnes

OCTOBER 30, 2018

Each month, I answer your crisis ready questions. Here’s a sampling of what these questions were: “Is crisis management different from industry to industry?” ” “Who should be a part of the issue management team, when an incident doesn’t need to escalate straight through to leadership?”

Government 56

Government Crisis Crisis Management Privacy 56

PRSay

JUNE 23, 2021

Preparing for these increasingly sophisticated threats and containing the damage when attacks occur requires a level of experience and expertise beyond that of a company’s day-to-day crisis team. Build a dedicated cyber-crisis team. Here are six things to think about: 1. Make key decisions ahead of time. Exercise regularly.

Crisis 146

Crisis Insurance Insurance Exercises 146

Reputation Us

DECEMBER 19, 2024

RISK 9: ETHICAL LEADERSHIP Threat : Public scrutiny of executive leadership behavior and company practices regarding sustainability, diversity, and social responsibility will be heightened Impact : Publicized leadership and controversial decisions erode trust and may trigger investor or regulatory actions, impacting company stability.

Reputation 60

Reputation Ethics Employee Government 60

Sword and the Script

OCTOBER 25, 2022

More crisis work. “A A lot more crisis work in addition to more duties usually shared between departments. The role has required expansion of the previous need to be a generalist who is knowledgeable on business topics, to being one who can effectively take on a business leadership role where needed.”. Crisis after crisis.

Communications 148

Communications Crisis Internal International 148

ImPRessions - Crenshaw Communications

MAY 11, 2022

With so many thought leadership pieces written about what’s in store for any given industry at the start of the year, it makes sense that there’s a conference dedicated to what’s coming in adtech. It’s where top execs and journalists come together to preview what the year may hold for the category.

Conference 156

Conference Advertising Advertising Privacy 156

PRSay

MAY 15, 2019

Some of the familiar topics are there — branding, corporate social responsibility, crisis communications — but not necessarily in a form many of us would recognize as aspects of the profession we’ve come to know. They’re not shying away from big topics: the rise of nationalism, trade wars, and online privacy.

Publicity 148

Publicity Privacy Crisis Communications Ethics 148

Stephen Waddington

NOVEMBER 27, 2020

A new book describes the extraordinary achievements of NHS communication practitioners during the COVID-19 crisis. Cassie Zachariou describes the challenge of giving BBC News’ Fergus Walsh access to an intensive care unit (ICU) to convey the severity of the crisis. Patient care and privacy needed to be balanced with public health.

Healthcare 131

Healthcare Privacy Print Community 131

PRSay

JANUARY 16, 2020

In today’s world, being prepared with a comprehensive crisis plan is no longer enough. As if threats of massive data breaches, technology outages or consumer-privacy rebellions weren’t worrisome enough; now, a new cause for cyber-insomnia looms: “reputation exploitation.”.

Reputation 183

Reputation Privacy Banking Ethics 183

The Hoyt Organization

FEBRUARY 13, 2025

Maintain Reputation in Crisis: Respond quickly and transparently to negative publicity or errors. Patient Stories & Testimonials: Share authentic, relatable stories while ensuring privacy compliance. Leverage Thought Leadership People connect more with trusted experts than faceless corporations.

Healthcare 52

Healthcare Strategy Publicity Storytelling 52

Sword and the Script

APRIL 23, 2019

The Annenberg survey listed data privacy, health care and diversity as social issues. Communications is a function of leadership. Technology companies should support Net Neutrality – we should treat the internet as a public utility – because everyone is so dependent on it. In addition, not all social issues are political.

Technology 149

Technology Study Communications Survey 149

ImPRessions - Crenshaw Communications

OCTOBER 11, 2017

Internal marketing folks should be researching and vetting PR firms in the early stages of a product or service launch; looking for agencies with similar experience and capabilities; and developing a short list for leadership to meet ahead of important dates in the product life cycle. A company crisis is looming.

Company 136

Company Interviews Reputation Privacy 136

ImPRessions - Crenshaw Communications

AUGUST 7, 2018

Many tech-oriented narratives, from ongoing privacy breaches to Facebook’s role as a tool for Russian disinformation in the 2016 election will be discussed for months and years after the fact. Another example is the YouTube brand safety crisis.

Pitching 136

Pitching Media Privacy YouTube 136

Sword and the Script

MAY 25, 2021

Similarly, the statistic on forgiveness speaks directly to the PR shop because in a crisis communications situation – which any company can find themselves thrust into at any given moment – it would go a long way to have the benefit of the doubt. Thought leadership, brand purpose, or CEOs sharing political opinions.

Brand 112

Brand Branding Survey Customer Service 112

5W PR

AUGUST 1, 2024

Establishing thought leadership Public relations enable healthcare organizations to position themselves as trusted sources of health information. Clear and timely messaging During a crisis, the public urgently seeks information. Transparency remains essential, balanced with the need to protect patient privacy.

Healthcare 78

Healthcare Reputation Publicity Media Training 78

5W PR

MAY 31, 2024

Establishing thought leadership and expertise PR provides a platform for cyber tech firms to earn recognition as thought leaders in the industry. Crisis control in the digital era Despite stringent precautions, cyberattacks can still happen. A step ahead PR is more than crisis reaction.

Industry 78

Industry Privacy Crisis Crisis Communications 78

The Stalwart Blog

AUGUST 28, 2017

Here’s where the Public Affairs team and senior leadership shined. Respect for Privacy. Show a genuine and sincere concern for what happened, take care in honoring those who gave their lives in service and showcase a fierce commitment to taking corrective action to avoid further tragedies like these. McCain events, and you’ll see.

Public Affairs 60

Public Affairs Examples Crisis Privacy 60

Sword and the Script

DECEMBER 26, 2023

High demand for experienced communicators “Corporate communications professionals will continue to advance into top organizational leadership roles as their unrivaled combination of business strategy and stakeholder insight continues to become more essential. .” ~ Jason Brown , PublicCity PR, Principal PublicCity PR 9. ” ~ Prof.

Writing 211

Writing Communications Marketing B2B 211

Shift Communications

SEPTEMBER 21, 2017

New Study Says Apple May Be Overselling Its Differential Privacy Protections In MacOS and iOS; Apple Disputes Study’s Findings. This puts a premium on owned content and true thought leadership–hard won efforts that don’t align with the day-to-day media fight for airtime. They are tried and true assets for thought leadership.

B2B 60

B2B Leadership Crisis Communications Case Study 60

PRSay

MARCH 25, 2019

Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. After all, every sensitive internal message is one savvy hacker or disgruntled worker away from the whole world knowing.

International 156

International Internal Communications Employee 156

Mark My Words

JULY 29, 2016

For brands in crisis or disrupted technology the future is always all or nothing. Yet still he remains the resounding frontrunner in the seemingly endless Labour leadership tussle. Yet they survived for 40 years where DVDs and Blurays managed merely a decade before their sales started to fall thanks to online streaming.

Privacy 60

Privacy Ethics Technology Leadership 60

Sword and the Script

DECEMBER 20, 2022

In-house and agency teams will be hard at work supporting Chief Information Security Officers (CISO) with messaging that convinces their leadership colleagues and board of directors that preparing for cyber-attacks is critical. ” ~ Molly McPherson , APR, Public Relations and Crisis Manager, Molly + Co. next year, down from 6.4%

Marketing 212

Marketing Content Marketing Data Social Media 212

PRSay

AUGUST 14, 2019

There’s the leadership and management standpoint; at a relatively young age you are responsible for leading a group of people. How has Microsoft adjusted its crisis approach to accommodate new privacy and user data issues, especially in the wake of the Cambridge Analytica/Facebook scandal? There are two levels to it.

International 68

International Internal Conference Public Affairs 68

Sword and the Script

FEBRUARY 16, 2019

He summed it up: “The relationship between creative and digital is being rocked by an intense industry focus on data, artificial intelligence and privacy.”. Growing any team is a leadership challenge. Meanwhile, 84 percent say A.I. means nothing without the creative to support it.”.

Creativity 80

Creativity Study Survey Advertising 80

Reputation Us

DECEMBER 19, 2024

RISK 9: ETHICAL LEADERSHIP Threat : Public scrutiny of executive leadership behavior and company practices regarding sustainability, diversity, and social responsibility will be heightened Impact : Publicized leadership and controversial decisions erode trust and may trigger investor or regulatory actions, impacting company stability.

Reputation 60

Reputation Ethics Employee Government 60

Stephen Waddington

MAY 8, 2018

The third edition of #FuturePRoof celebrating the NHS at 70, has been developed at a time when the organisation is in crisis. Liz Davies, head of communications at the South Tyneside and Sunderland Healthcare Group reports, that her team receives calls at the same time each year asking whether the Winter crisis has kicked in.

Communications 63

Communications Healthcare Print Community 63

PRSay

SEPTEMBER 22, 2016

Our privileged status comes with tremendous responsibility to protect the company’s privacy and safeguard confidential information. We’re often the first to know about mergers and acquisitions, major policy developments, and other significant changes.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. In addition, this will be relevant for my fellow colleagues interested in crisis and risk, is what is discussed in Chapter 11 (Outside Insight for Risk Management). Wealth of examples.

Data 42

Data Media Case Study Social Media 42

Mark My Words

MARCH 31, 2025

governance in crisis. It’s an existential crisis and it’s been coming. A man demanding privacy while orchestrating maximum visibility. Too many in his circle have mistaken brand management for leadership. Resignations. Allegations. A public chairwoman accusing him of bullying and power plays. The result?

Crisis 60

Crisis Government Privacy Construction 60

Critical Mention

JUNE 13, 2018

When a company faces a crisis, its CEO must step up and restore his or her organization’s PR image in a crisis. Strong leadership and a carefully-crafted crisis communications strategy can help a company recover its image and earn back its audience’s trust.

Company 87

Company Banking Crisis Facebook 87

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Our notions of privacy and confidentiality will be challenged. c) Donald Steel.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

5W PR

MARCH 24, 2025

Effective thought leadership programs combine technical expertise with strategic insights about industry direction. This includes developing response strategies for data breaches, regulatory changes, and privacy concerns.

Industry 78

Industry Privacy Case Study Leadership 78

Landis PR

DECEMBER 4, 2023

The inherent value in thought leadership and real, human-anchored perspectives is that they give your brand a distinct, competitive edge by ultimately building brand authority and credibility. Can you imagine if we no longer tapped into this powerful network of human knowledge?

Marketing 59

Marketing Content Marketing B2B Storytelling 59