Melissa Agnes

JULY 10, 2014

On its “ FAQ ” page, Yelp warns uses of potential legal consequences for posting false information, while hyperlinking to the Wikipedia entry for “libel.” After all, in many situations, simply having harmful content erased from the internet can sometimes be enough to make your internet crisis go away.

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How To Guidelines Wikipedia Policies 200

Melissa Agnes

OCTOBER 16, 2014

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. 1 (Printed in Wikipedia, “Lorne M. By Dr. Thomas D. I invite you to listen to our full discussion here , or on iTunes or Stitcher. Emergency management: profession vs. field.

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Education Government Policies Wikipedia 270

Flack's Revenge

NOVEMBER 23, 2016

Please note that I am not writing just about customer service, product quality, security breaches or other kinds of fails; this blog is careful not to confuse these things with PR and crisis management thereof. The company botched one of the first rules of crisis response: avoid the drip, drip, drip of piecemeal information.

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Wikipedia Crisis Management Customer Service Crisis 120

ImPRessions - Crenshaw Communications

APRIL 6, 2018

Any time YouTube finds a questionable piece of video content, it will add a text box linking pertinent “factual” information supplied by Wikipedia. What’s interesting about the fake news crisis is that some tech startups are also fighting misinformation. The platform will label government-funded videos as such. The startups.

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Government Wikipedia YouTube Google 149

NewsWhip

JULY 14, 2020

Darika: MHP + Mischief brings together more than 200 strategic communications professionals with expertise spanning areas from consumer and corporate comms to financial PR, health communications, policy and crisis. Darika: During a crisis can be a stressful and time-pressured moment. Paul: Can you share any concrete examples? .

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Data Public Affairs Engineering Pharmaceuticals 176

Doctor Spin

FEBRUARY 7, 2025

Credit: Wikipedia.) Crisis reveals hidden seriality. Here we go: Seriality: Context Matters Seriality is a concept that emerges from identity- and social theory, particularly in the works of philosophers like Jean-Paul Sartre and Iris Marion Young. Jean-Paul Sartre (19051980). 1 Sartre, J. Apple users, Harley-Davidson riders).

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Groups Journalism Wikipedia Public Affairs 52

Mark My Words

JUNE 29, 2015

Read the opening paragraphs of athlete Mo Farah’s Wikipedia page and you’ll be confronted bya roll call of records sufficient to fill the sports category of several Trivial Pursuit decks. Much of the chatter has centred on Farah’s choice of crisis managers, Freuds. And the bigger the star the bigger the spike.

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Wikipedia Sports Crisis Management Print 60

Melissa Agnes

OCTOBER 16, 2014

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. 1 (Printed in Wikipedia, “Lorne M. The post The Field of Emergency Management: Why It Is Not A Profession appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

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Education Government Crisis Management Crisis 100

Doctor Spin

APRIL 25, 2023

In Wikipedia. Source: Wikipedia PR professionals and communicators with a strong Theory of Mind can better understand their audience , create more compelling messages, and build lasting relationships. Managing a crisis communication situation with empathy. In Wikipedia. 1 Theory of mind. 2023, April 21). & Watt, John.

Wikipedia 52

Wikipedia eBook Journalism Crisis 52

Doctor Spin

OCTOBER 9, 2023

In Wikipedia. Organizational perception management: A framework to overcome crisis events. In Wikipedia. Organizational perception management: A framework to overcome crisis events. In PR, these three modes of persuasion are often combined to create compelling messages that resonate with the audience on multiple levels.

Publicity 52

Publicity Wikipedia eBook Journalism 52

Rock the Status Quo

APRIL 23, 2015

Even Wikipedia incorrectly redirects a search for “brand advocate” to the “brand ambassador” page. You’ll also need access to and relationships with customer service to handle customer- and product-related issues within the community and, ideally, a bit of time invested in crisis prevention planning.

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Branding Brand Community Wikipedia 100

Mark My Words

FEBRUARY 10, 2021

As Wikipedia has it, ‘various fields of industry have their own specialized vocabularies, or jargon, that allow those educated within that industry to concisely convey ideas that may be confusing, misleading, or nonsensical to an outside listener.’ Technobabble has a long history in movies. Who are we trying to deceive?

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Wikipedia Film Radio Travel 60

prTini

SEPTEMBER 19, 2014

Industry Groups Release Wikipedia ‘Manual’ for PR Pros. Why It Takes A Crisis To Get Women In Leadership. 3 Social Media Measurement Tips to Improve Click-Through Rates. 23 of the Best Social Media Articles and Marketing Resources Every Marketer Should Read. The Secret Art of the Follow Up Email.

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Tools Wikipedia Case Study Marketing 50

Doctor Spin

MARCH 19, 2023

In Wikipedia. In Wikipedia. By being proactive, PR professionals can also identify potential issues or risks and develop a crisis communication plan to mitigate any negative impact. In Wikipedia. In Wikipedia. 2 The medium is the message. 2023, February 25). The medium is the message. 2023, February 25).

Measurement 52

Measurement Communications Wikipedia Social Media 52

Doctor Spin

DECEMBER 21, 2023

Pro tip: Media kits are not just for promotion; they are also prepared for crisis communications. These media kits contain pre-approved statements, FAQs, and contact information to ensure a coordinated and timely response during a crisis. In Wikipedia. In Wikipedia. In Wikipedia. What is an influencer media kit?

Media 52

Media Wikipedia Product Launch Journalism 52

NewsWhip

JUNE 10, 2021

Differences between risk & crisis | Jump to text. Deploying crisis management teams | Jump to text. Chris: So if anyone’s behind a computer right now, we can all go to Wikipedia, right? And we can see, what does Wikipedia say? How would you define the difference between risk management and crisis management?

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Reputation Crisis Management Crisis Enterprise 78

Where the Fishermen Ain't

OCTOBER 25, 2013

This is to say nothing of the subsystems for crisis management or Wikipedia engagement. . Wikipedia is another topic about. On the other, only through an open-source ethos can something like Wikipedia even exist. Open-Source Values and Practices the Same Things the PR Industry Ought To. I don’t pretend to have all.

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Publicity Wikipedia System Community 39

MaccaPR

JANUARY 6, 2015

If you aren''t already, please become a MaccaPR subscriber today (form is at the top of the page). Each post brings you marketing lessons drawn from brands like General Mills, Target, Procter & Gamble, Beats By Dre, Dove, Mentos, Apple, Samsung, Kmart, Verizon, Ben & Jerrys, Burger King, Charmin, Southwest Airlines and Under Armour.

Blogging 48

Blogging Wikipedia YouTube Content Marketing 48

Stuart Bruce

FEBRUARY 21, 2015

International Air Transport Association global crisis communications summit – 20 points. CIPR Wikipedia Best Practice Guidance – 5 points. PRCA digital report launch – 5 points. CIPR editorial board round table – 5 points. CIPR Social Short Buzzfeed – 5 points. Reading – books, guides etc.

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Case Study Conference Training Wikipedia 60

Maxim Behar

SEPTEMBER 16, 2024

They haven't had any problems during their whole lives – 20-25 years – they haven't experienced a crisis. There's a line in the lyrics: "Fake news control the narratives with the media; Nowadays, you can't even trust Wikipedia." There wasn't a fuel shortage; stores weren't empty. Thankfully, they lived in wonderful conditions.

Wikipedia 59

Wikipedia Video Course Radio 59

ZudePR

JULY 20, 2016

Spot on, Wikipedia. A melting pot of traditional media relations, SEO, content marketing, blogging, web strategy, link-building, email outreach, crisis management skills. In some small businesses, the owner also produces the product or service, markets it and delivers it to clients.”. And that word in brackets is key. Yes, be nice.

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Digital PR SEO Small Business Blogging 60

Burrelles Fresh Ideas

JUNE 27, 2023

For the backstory on how press releases came to be, see the Wikipedia entry for Press Release – History Evolution of the press release As the media landscape changed, so has the press release. First, let’s talk briefly about how the press release has evolved since its inception — specifically over the past couple of decades. *

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Pitching Writing Engineering Wikipedia 40

Melissa Agnes

MARCH 18, 2014

By Judith Delaney, Attorney and member of Agnes + Day’s Crisis Intelligence Team. Better understanding the crisis of flight MH370. All of this was aptly discussed in the article “ A look at Malaysia Airlines’ Crisis Communications During the Crisis of Flight MH370 ” posted by Melissa Agnes on this website.

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Airlines Crisis Privacy Case Study 256

Melissa Agnes

JANUARY 20, 2015

Go back on your values and you’ll find yourself in a crisis. Go back on your values in a crisis and you’ll find yourself without credibility and with a reputation in major decline. It was a controversy and it could have been a crisis. Why wasn’t this a crisis? Let’s take Chick-Fil-A as an example.

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Crisis Branding Brand How To 145

PR in High Definition

OCTOBER 28, 2021

The ability of the metaverse to create pretty much any virtual environment also further feeds our curiosity about the world – Wikipedia pages in the metaverse could get a lot more chilling, if they’re able to transform them into an immersive experience, that’s for sure! To quote Ready Player One: “I never felt at home in the real world.

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Communications Wikipedia Meeting Technology 62

ZudePR

MAY 31, 2015

An example of a hero of free authority: Jimmy Wales of Wikipedia.” That means my best crisis comms advice and experience can’t be fully disclosed as some of it has helped clients avoid a crisis and therefore talking too much about it risks actually bringing it out into greater prominence!” Internet lifestyle junkie.

Communications 81

Communications How To Blogging Content Marketing 81

Contently - Strategy

JANUARY 23, 2019

On the contrary, if you route to an outlet like Vox and search the term “Brexit,” you’re greeted with this: Britain’s roiling Brexit crisis, explained (and updated regularly). “What, they could go to Wikipedia? In this view, you get nuanced pieces to a puzzle, but you never get the whole thing.

Media 109

Media Journalism Content Marketing Wikipedia 109

MaccaPR

APRIL 10, 2018

It’s interesting to learn that President Trump’s attorney, William Cohen, is described on Wikipedia as “an American attorney who works as a lawyer and spokesperson for US President Donald Trump.” PR people must help attorneys understand why a message should be said a particular way and match it with the legal objectives.”.

Wikipedia 89

Wikipedia Reputation Conference Report 89

Stephen Waddington

NOVEMBER 19, 2017

Wikipedia continues to grow as a global knowledge resource. Have you considered this as part of your crisis planning? Pinterest has posted sustained growth in visual imaging. Snap, once the darling of visual messaging, has had a tough year losing users to Instagram and its Stories product. It’s not all bad.

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Publicity Ethics Community Data 164