Presspage

SEPTEMBER 9, 2024

Unsurprisingly, negative publicity and viral backlash on these platforms can cause significant reputation damage. Bonus tip: Prepare with our holding statement template Natural disasters, cyber attacks and customer service issues are just three common crisis scenarios that most companies will face at one point or another.

Crisis 78

Crisis Writing How To Reputation 78

Presspage

SEPTEMBER 9, 2024

Unsurprisingly, negative publicity and viral backlash on these platforms can cause significant reputation damage. Bonus tip: Prepare with our holding statement template Natural disasters, cyber attacks and customer service issues are just three common crisis scenarios that most companies will face at one point or another.

Crisis 78

Crisis Writing How To Reputation 78

Prohibition

JANUARY 17, 2022

The impact that this new form of communication has on PR and marketing has introduced many positive changes for companies looking for better ways to connect with their customers. Rather than directly contacting customer support representatives, customers frequently vent their frustrations on social media. Public squabbles.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Beyond PR

AUGUST 18, 2016

But consistency goes beyond the products you develop and customer service you provide. While a viral video or meme can boost visibility, brand visuals shouldn’t be one-hit wonders. Discover what else is needed for product marketing success by downloading Expanding Engagement & Inspiring Action with Your Next Product Launch.

Brand 40

Brand Branding Product Launch Guidelines 40

MaccaPR

FEBRUARY 10, 2015

Taylor Swift is a PR mastermind of the highest order,” confirms writer Chris Ostendorf, in his Daily Dot commentary titled, The PR Genius of Taylor Swift’s Viral Media Empire. Dick’s Sporting Goods, which ramped up staff when social posts from customers highlighted weak in-store customer service just before closing hours.

Social Media 48

Social Media Marketing Media YouTube 48

PR Fuel

NOVEMBER 27, 2018

Imagine you’re having kind of a crummy Monday – you spilled coffee on your favorite tie, traffic was awful, you forgot to download new episodes of your favorite podcast, and there was only one-half of a boring pancake donut at the weekly meeting. The customers were simply excited about something and they shared it. Twitter Feeds.

Survey 45

Survey Company Customer Service Small Business 45

Cision

MAY 25, 2017

Quality customer service builds brand loyalty, but what about service that goes above and beyond? Then, download our free ebook, Listen: 5 Social Audiences Brands Can’t Afford to Ignore. Now if I could figure out how to thank them.” Listen for Opportunities to Go Above & Beyond.

Employee 129

Employee Brand Branding Policies 129