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What is Crisis PR? A Comprehensive Guide to Managing Communication During Critical Times

5W PR

Organizations should consider: Traditional media outlets Social media platforms Direct stakeholder communication Internal communication systems Public information websites Customer service channels Common Crisis PR Mistakes to Avoid Learning from past crisis management failures helps organizations avoid similar pitfalls.

Crisis 78
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Does Your Crisis Scenario Plan Need Some Love?

Cision

Loop in HR, accounting, customer service, area managers and people who have a feel for your operations and your geographic regions. in your local areas. Heck, bust this thing out and use it as a team-building exercise. Don’t shy away from the dark stuff. Practice to stay sharp. One day this will not be a drill.

Crisis 220
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Brand conversations during COVID-19

Stephen Waddington

Joe Wickes, The Body Coach , runs exercise sessions on YouTube each morning for his two million subscribers. Where lots of restaurants have simply shut down, Elder & Wolf is local restaurant in Whitley Bay that has reskinned its website and is operating home deliveries from its menu via WhatsApp. It’s a fine line to tread.

Brand 157
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Behind the Headlines With Brandon Puttbrese

Cision

For a daily beat reporter, our stories had to have a local tie. For many companies, their social media presence also doubles as customer service. It’s a fun exercise to then think of ways to connect your brands to emerging trends. Start simple by asking: Who cares? Sometimes it’s a fit; many times not.

Crisis 0
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10 Ideas to Simplify Your PR

Cision

Whether this is explicitly evident or not, we tend to make decisions and to work at a local level. Many people complain that they work in silos, compartmentalized from the rest of the company with an agenda incongruent to the greater team.

Resources 120
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Your audience with the public

Stephen Waddington

These include shareholders, media, staff, suppliers, customers, and the local community. The social web is often described as the largest market research exercise that no one ever commissioned. Promotional social channels very quickly become hijacked by customers wanting to call out customer service woe.

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15 White Hat Link Building Tactics That Google Loves in 2024

Buzzstream

These pages are typically found on library sites, educational websites, and local government websites. California Mobility This guide of senior citizen exercises from California Mobility has gained over 270 LRD from resource pages like this. I’m happy to help write a custom post, embed code, or any high-res graphics if you need them.

Google 71