Customer Service Fashion Writing 
Rock the Status Quo
SEPTEMBER 3, 2014
It’s more fashionable. Employees are scrambling to service the accounts with no clue how to do it. For example, they are fantastic at writing copy but NO CLUE how to do content strategy. Digital agency – doesn’t that sound impressive and in demand? But does it mean they have expertise in everything digital?
Sword and the Script
MARCH 2, 2021
Brandwatch provides “social listening” which is industry jargon for old-fashioned social media monitoring. He cautions those writing pitches against using a tool like this for a cursory glance or pretending to have read his work. Shama Hyder writes a contribution for Forbes comparing Cision, Meltwater and Propel.
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Cision
NOVEMBER 17, 2016
But sometimes I worry that the old-fashioned skills are being neglected– like showing up at people’s homes in the evening and persuading them to talk, or cultivating clerks and receptionists who sometimes know – or will tell – more than their bosses. Automated customer service. Rapid Fire Round. Become a Headline Hero.
Waxing UnLyrical
FEBRUARY 16, 2011
, consider this instead: The customer is your media. Repeat after me: the customer is your media. I’ve written before about how good customer service is the best kind of PR. Finally I went on Twitter when I’d had enough of the “senior fashion writer&# giving me what I thought was fluff.
Sword and the Script
MAY 14, 2016
That day, I became a lead and one that converted the old fashioned way: retail foot traffic. Likewise, when experiencing good customer service, 75 percent are likely to share about a good experience and 70 percent are more likely to use a brand’s product or service.”. Content, Local Search and Leads.
Communications Conversations
MARCH 29, 2019
Of course, I couldn’t write a post like this without nominating a couple people myself! She is well versed in customer service and thrives on building relationships — online and in person — while accomplishing a variety of demanding business goals. They had to be younger than 30. And, they had to work in Minnesota.
Waxing UnLyrical
SEPTEMBER 28, 2010
Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. Shannon Pauls Very Official Blog Spin Sucks TopRank Online Marketing Blog Writing Boots - David Murray Love WUL? Wanna Subscribe? Shall We Tweet?
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