ImPRessions - Crenshaw Communications

JANUARY 28, 2018

After the election, most mainstream news organizations got busy reminding us why they’re needed with a renewed commitment to quality journalism. Best of all, journalism organizations like ProPublica and The Center For Public Integrity are enjoying unprecedented support. The stock price bounced back in short order.

Airlines 180

Airlines Reputation Journalism Crisis 180

Rock the Status Quo

MARCH 30, 2015

” “People will be able to have personal conversations with companies – specifically, customer service representatives – and be able to make requests, ask questions and get quick responses in an ongoing thread.” It could help customers by saving them a few mouse clicks. ” Okay. Triple hmmmmm.

Facebook 100

Facebook Customer Service YouTube Crisis Management 100

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. Local news and indy journalism more trusted. “I next year, down from 6.4%

Marketing 213

Marketing Content Marketing Data Social Media 213

Stuart Bruce

OCTOBER 30, 2014

And thank you Aaron for that fascinating insight into how social media has changed journalism. But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. Our notions of privacy and confidentiality will be challenged.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Waxing UnLyrical

MARCH 9, 2016

I checked my email, and Elliott from Customer Service at Instagram had messaged me back telling me to give the email address tied to the account. BUT… then Elliott emailed me back and told me that, due to the privacy of the owner of the account , they could not tell me anything about it.

Instagram 40

Instagram Privacy Guidelines Social Media 40

Waxing UnLyrical

MARCH 9, 2016

I checked my email, and Elliott from Customer Service at Instagram had messaged me back telling me to give the email address tied to the account. BUT… then Elliott emailed me back and told me that, due to the privacy of the owner of the account , they could not tell me anything about it.

Instagram 32

Instagram Privacy Guidelines Social Media 32