Customer Service Journalism Storytelling 
Onclusive
AUGUST 22, 2017
Multimedia Development & Visual Storytelling. The community management piece also entails social monitoring and responding to customer inquiries, an extension of customers service, which of course ladders back to the PR keystone of reputation management. Data Journalism.
Onclusive
AUGUST 9, 2021
Multimedia Development & Visual Storytelling. That’s because social media is one thing most people check to understand your brand, and has also become a front-line of customer service. Community management entails social monitoring, responding to customer inquiries, and passing items along to customer management when needed.
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Ishmael's Corner
MAY 7, 2016
The Art Of Storytelling In Business Communications And Public Relations. The post The “F Word” in Storytelling and Business appeared first on Ishmael's Corner ~ Storytelling Techniques For Business Communications. Techniques For Effective Business Communications. Absolutely. Again, failure underpins the story.
Cision
OCTOBER 16, 2017
So, as an example, it used to be that, for instance, going into the journalism community and finding someone who wanted to jump that proverbial fence into PR and comms made a lot of sense. I still think it. . Steve Barrett: And get paid a proper wage as well. Chris Lynch: Yeah, right.
Onclusive
NOVEMBER 8, 2023
Multimedia Development & Visual Storytelling Today, PR teams need to possess a strong understanding of how to inject corporate messaging into multimedia. That’s because social media is one thing most people check to understand your brand, and has also become a front-line of customer service.
Cision
AUGUST 31, 2015
If you want content to take off and go viral, think about emotional storytelling, not necessarily what everyone else is doing. Examples from their recent book covered how a “no email” culture helped increase one company’s productivity and communication, while a “no call center” solution increased a bank’s customer service.
Sword and the Script
DECEMBER 20, 2022
The organizations who take their ESG, DEI, and social impact strategies seriously will be the ones who are unafraid to show their progress, no matter how big or small it may be, with a combination of visual and written storytelling. Brad Marley , Yelram Media Chief Storyteller, Yelram Media. Relentless focus on the customer .
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