Remove Customer Service Remove Measurement Remove Media Relations Remove Training
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The 22 Responsibilities of PR and What They Entail

Onclusive

Earned Media & Media Relations In the old days, sending out press releases and then managing a Rolodex of media contacts could help PR pros to land earned media. Today, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix.

Training 195
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The 21 Responsibilities of PR and What They Entail

Onclusive

Earned Media & Media Relations. In the old days, sending out press releases and then managing a Rolodex of media contacts could help PR pros to land earned media. Today, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix.

Training 370
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The 20 Responsibilities of PR and What They Entail

Onclusive

Earned Media/Media Relations. Far from just managing a digital Rolodex, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix. Media Training. Iterative PR Measurement. Relationship building takes time.

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Social media is easier than PR

Stuart Bruce

Public relations is a very broad discipline with a wealth of specialisms and a large body of academic knowledge to draw upon. You can’t quickly, fully teach public relations strategy and theory on the job. It easier however to train people in the individual skills and tactics that are part of the public relations toolkit.

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The Comprehensive Marketing Audit: 21 Questions to Guide Strategic Planning

PR 20/20

What are our plans to augment the team through more advanced internal training or staff changes? Also, consider where you can make training mandatory. Invest in technologies that offer training to help employees onboard seamlessly. Customer service? What makes our company unique in the market? Is it your culture?

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How to Prepare a PR Crisis Plan

Prohibition

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Having someone from legal, customer service, communications, and public relations on the team ensures that all bases are covered. 5. Make a plan for communicating with the media.

Crisis 62
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Crisis Management for B2B Tech Companies: A PR Perspective

5W PR

This team should include representatives from various departments such as PR, legal, engineering, and customer service. Include protocols for data recovery, security updates, service restoration, and other corrective measures required depending on the situation. Training and drills A plan on paper is just the first step.