Remove Customer Service Remove Newspapers Remove Travel
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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

Ditto the national newspapers; both The Washington Post and The New York Times broke subscription records. In the first quarter alone it was accused of crossing a picket line after the first travel ban, mistreating drivers , and using a secret app to evade regulators. Tired of hearing about Uber?

Airlines 180
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All Hotels Need a PR Plan

5W PR

Talk to employees about extracurricular activities and share their stories with the local newspaper, then share those articles on social media right after it comes out as well as about a month later, and then maybe again six months later. Have free drop-off and pick-up service to a nearby amusement park or other activity.

Hotels 74
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Technology Makes Us Lazy Communicators

Waxing UnLyrical

In this post from last May by John Friedman , he wrote about a job where he traveled across North America to discover a company had lost the plot of what it was doing. Insert meme of men on a train looking at newspapers here.) There are as many different angles to take on that topic as there are grains of sand on the beach.

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Behind the Headlines With Brandon Puttbrese

Cision

Working at newspapers for a few years taught me to always consider the audience when you’re writing. For many companies, their social media presence also doubles as customer service. My hobbies outside of work include…golf, progressive causes and traveling. Start simple by asking: Who cares?

Crisis 0
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Delta Troop Fail - Consider the Bigger, Less Popular, Business Picture

Bad Pitch Blog

When he was charged for a third bag, he decided to alert a local newspaper. I highly, highly doubt that these soldiers were given Army permission to travel with a third or fourth bag. Personnel should just be traveling with their personal effects. And travel''s a pain in the butt. But travel is also a business.

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How to avoid comms crisis turbulence

PR in High Definition

In any industry, there’s never a good time for something negative and unwanted to crop up, and certainly not during the height of summer in the travel industry. If it’s an unhappy customer, then should you pass it on to customer services? Similarly, is this something that has been a problem in the past?

Crisis 72
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International Digital PR Tips for Success with Hana Montgomery

Buzzstream

Hana: Yeah, I think it’s definitely right that you know that would be wouldn’t that be great if you could travel through The world and spend a week In every country and that’s absolutely right. It could be a customer service team. Perhaps, important past, yet still lifestyle, perhaps travel story.