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Entrepreneur and presidential contender Andrew Yang has used his 15 minutes to warn us of the hollowing-out of key industries like retail, customerservice, and trucking as a result of AI. That means creative work, like generating innovative ideas for programs, and like — storytelling. Turning customers into fans.
Some customers are initially attracted to certain brands because they like their ad message. Others are loyal because of a good experience with product quality or customerservice. Storytelling brings brands to life. But the storytelling should go beyond the founders and employees. PR helps differentiate.
In a nutshell, issues have surfaced over the past couple of years (related to fake news, online manipulation, growing privacy concerns as examples) that I believe drive the need to take stock and possibly reevaluate digital strategies. Instagram is all about dazzling images and stories and Facebook is increasingly about video storytelling.
The organizations who take their ESG, DEI, and social impact strategies seriously will be the ones who are unafraid to show their progress, no matter how big or small it may be, with a combination of visual and written storytelling. Brad Marley , Yelram Media Chief Storyteller, Yelram Media. Relentless focus on the customer .
Perfect for privacy freaks, but if you’re a privacy freak you probably wouldn’t have one anyway. Idea 3 – Use Alexa for corporate storytelling or training by creating interactive skills. You know that the Echo is listening as you see the blue ring of light at the top.
It stands to reason that lifting the voice of the customer will be one way to cut through the noise (and nonsense).”. – Lou Hoffman | The Hoffman Agency . Also see PR and Storytelling; Off Script No. Calls for GDPR style American laws to codify privacy as a human right will increase, culminating in American laws in 2020.
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