Remove Customer Service Remove Radio Remove Social Media Remove Training
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Want Social Media Evangelizers? Be Social

Waxing UnLyrical

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Want Social Media Evangelizers? Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers.

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Should your C-suite tweet? Maybe!

Stuart Bruce

Jon Sellors, RSA Group, UK head of media relations. Oliver Smith, technology, media and telecoms reporter, City AM. Alex Pearmain, former head of social media and PR at O2 and Telefonica, now director at Brands2Life. That includes face-to-face, print, radio, TV and today online including Twitter.

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Must-Have Checklist: Managing Email Marketing

Critical Mention

New-Customer Emails: Onboarding Emails : These welcoming emails are meant to excite your new clients about what services you provide. Training Emails : Educate your clients on your services by offering demos and setting up trainings. Nothing captures prospects like the persuasion of satisfied customers. .

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#19: Building a framework for reputation management

NewsWhip

And the reality and what we always train our internal teams on is to understand, and I’m sure this resonates for a lot of your audience, there’s no action we can take these days as companies that can go unnoticed by the media. It comes down to every customer service interaction. That is a risk.

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How to Stop a Nightmare: Listen to Your Customers

Cision

This chart is shows insights on all blog and news media mentions of discussions around overbooked flights and passengers being bumped every single day. At Cision we can track conversation anywhere on social media, the news media, radio, broadcast and print and synthesis what’s been said into data.

Airlines 137
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Relations with customers and prospects

PR Conversations

Press and radio publicity. Customer services. Community service. “The employee is the most important factor in that two-way communications”, and “It is only through good employer-employee communications that corporations can maintain proper contact with their customers”, Hahn asserts.

Retail 40
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Relations with customers and prospects

PR Conversations

Press and radio publicity. Customer services. Community service. “The employee is the most important factor in that two-way communications”, and “It is only through good employer-employee communications that corporations can maintain proper contact with their customers”, Hahn asserts.

Retail 40