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In either case, I’ve paused to delve into three socialmedia studies or surveys that crossed my screen in recent months and distilled them to the most important findings. These three studies seem to, in part, answer these three questions: How is our brand doing in socialmedia relative to comparable brands?
Vest-less Now, I am not, and have not been, an AT&T customer (I’m quite happy with Verizon Wireless). You’ve been using Twitter quite delightfully to poke fun at AT&T’s wirelessservice. I’ve been following and “talking&# to ATT_Fake_PR for a while. Noooo… I’m no guru.
Their customerservice is also pretty good; when it wasn’t working for me, I emailed them and got a reply almost immediately from their CEO. Bonus: it helps identify holes in your time management skills, including the amount of time you spend in/on socialmedia. So don’t do that. Liked what you saw?
After all, I never trained in public relations (fuhgeddabout socialmedia), and my background is in Economics (probably why I like numbers so much) and drama, but I think I’m doing ok. To me, non-experts doing things very well is one of the beauties not just of our profession, but a gift that the social Web has given to us.
billion use socialmedia. This is data from We Are Social’s Digital 2019 Global Digital report. This is when telecom operators such as BT started to offer broadband to consumer users, and wireless networks appeared in public spaces. Facebook has a strong and growing platform of services including Instagram and WhatsApp.
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