Sat.Apr 07, 2018 - Fri.Apr 13, 2018

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Mr. Zuckerberg Goes To Washington: A PR View

ImPRessions - Crenshaw Communications

JIM WATSON/AFP/Getty Images. Mark Zuckerberg’s trip to Washington this week marked a high-stakes PR challenge for the Facebook CEO as well as its brand. After months of negative coverage following the Cambridge Analytica data privacy scandal and a series of half-hearted public responses, Zuck faced the music. So how’d he do? Above all, Zuckerberg was well prepared.

Privacy 159
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Facebook’s Cambridge Analytica Crisis Was Not Just Preventable—It Is A Giant Missed Opportunity

Melissa Agnes

Image: Shutterstock. One of the things that I love about issue management, is the opportunity that it presents to organizations. Opportunity to develop unbreakable relationships with your stakeholders, build brand trust and credibility in your marketplace, and strengthen your overall culture, productivity, and profitability. Unfortunately for Facebook, the Cambridge Analytica crisis it is now managing is the direct result of an issue that went mismanaged for years.

Crisis 160
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Tracking News Releases and Measuring Success

The Proactive Report

Once you’ve written a news release, distributed it, and posted it to your newsroom and social media accounts, you have to track results and be able to report ROI. In the past, we counted outputs and media clips as the ROI of a press release, but in the digital age there is so much more we can track. What do the people who read our releases do as a result?

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#PRStudChat Discusses How to Get Started with Digital Marketing Analytics

Deirdre Breakenridge

We’re headed into May and graduation season. Seniors are actively job hunting and ready to apply years of education when they enter into the workplace. For many organizations, at the top of the skills list, is managing digital media and analytics. More companies are active online and through social media. They seek out marketing and PR professionals who have a good grasp of digital analytics and how to track and measure campaign results and prove business value.

Analytics 231
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The Upside of Leaked Internal Communications: 2024 Mini Benchmark Report

Leaked internal communications can be strategically valuable assets rather than just risks to manage. When used proactively, these leaks can highlight leadership and innovation—qualities that resonate in today’s media. By approaching internal comms with a dual-purpose approach, companies shift from mere risk avoidance to leveraging these moments as credible public messages around strategy.

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Interview Series: CMO of UL Discusses How PR & Content Marketing Are Evolving in 2018

Onclusive

. Kathy Seegebrecht is SVP and Chief Marketing Officer for UL (Underwriters Laboratories). She joined UL in 2015 and is responsible for brand and marketing strategy, communications, public relations and crisis management, corporate social responsibility, events, customer experience, digital marketing and social media, as well as the marketing organization at large.

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A PR View Of CEO Apologies

ImPRessions - Crenshaw Communications

John Stumpf, former CEO Wells Fargo. Most public relations experts agree that the rules of the public apology are relatively simple. Be sorry. Do it quickly. Take full responsibility. Wherever possible, communicate how you will fix the problem. But if apologizing is so simple, why do so many CEOs botch the apologies ? Sometimes it’s because legal advice conflicts with PR counsel.

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Best Sources for Investment Advice

Ronn Torossian

The best thing about investment advice is that it is everywhere. The bad thing about investment advice is that not all of it is good. It can be a had to scour through old school newsletters and search the Internet for some “brilliant” investment teenage guru’s blog on social media. You have very little time to spend time searching for the best investment advice.

Resources 150
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How to Create a Successful Content Marketing Strategy for Your Business (1 of 2)

Prowly

Creating content that provides the best experience for your website visitors while attracting relevant traffic from search engines takes a lot of time and effort. Learn how to do it right. The post How to Create a Successful Content Marketing Strategy for Your Business (1 of 2) appeared first on Prowly Magazine.

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Measuring Results Across the Customer Journey

The Proactive Report

Brands and organizations are naturally interested in the journey of their customers, supporters or members. Where did they find out about you, what fires up their interest, what moved them to become a customer or client or patient, and what prompts them to act as an advocate? The 2018 Gartner Multichannel Effectiveness Study shows that Social Media, Mobile, and Digital are the channels most effective for reaching people at every stage of the journey – and there are only a few points between the

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The Importance of Personalizing Your Press Release for Journalists

Journalists receive an overwhelming number of press releases daily, making it hard for your news to stand out. While some news is valuable, most is not.

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8 PR Tools for B2B Thought Leadership

ImPRessions - Crenshaw Communications

Thought leadership is part of public relations best practices, and it’s particularly powerful in B2B and technology categories. By shaping and serving up a unique perspective, expertise, or insight, a young company can gain a competitive advantage over larger and more established companies. If you’re a company founder, you have expertise that others don’t.

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Australia Joins Other Nations Investigating Facebook

Ronn Torossian

Now, the Facebook debacle that began with Cambridge Analytica has gone “global.” After officials in the United States and Britain questioned the company, now Australia has announced a formal investigation into the matter in which, officials believe, “hundreds of thousands” of Australians may have had their personal data exposed. The purpose of the investigation is to determine if Facebook violated Australia’s privacy laws.

Facebook 150
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5 Tips for Building a Bulletproof PR Team

Prowly

When creating a PR team, it’s important to make sure its members can handle their responsibilities while being prepared for anything that comes their way. However, bulletproofing your PR team is about more than just managing them effectively. The post 5 Tips for Building a Bulletproof PR Team appeared first on Prowly Magazine.

Publicity 133
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Why branded content is taking over our feeds

NewsWhip

The lines between editorial and branded content are increasingly blurred. We ask experts from Thrillist, Aetna, & more on how they create content that gets remembered. There’s been an evolution in how brands and publishers approach advertising. For the ones that master how to create compelling content, they’ve transformed from being high upon the mountaintop, […].

Branding 126
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Do's and Don'ts: How to Pitch Your Press Release to Journalists

Speaker: Michelle Garrett, PR Consultant, Author, Speaker

Yes - press releases are still relevant in the world of public relations! 🎯 Ever wondered how to write a compelling press release, or what are current best practices for pitching your news to earn media coverage? In this exclusive webinar with Michelle Garrett, PR Consultant, we’ll cover tips and advice to help you get the most out of each piece of news you pitch!

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The Rewards of Turning Off Netflix and Earning My APR

PRSay

I had been toying with the idea of pursuing the Accreditation in Public Relations (APR) for several years, but with a demanding job as chief communications officer at a government health care agency — plus my other, more important full-time job as soccer mom — I just wasn’t sure how to fit the APR into my busy life. By the time I was done with a day of work plus parenting, all I wanted to do was curl up on my couch and read, or watch “Stranger Things” on Netflix.

Study 126
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Zuckerberg Responds to Criticism from Apple

Ronn Torossian

The CEOs of two American tech heavyweights have been going at each other in recent weeks. The most recent salvo came from Facebook CEO Mark Zuckerberg, who is firing back at Apple CEO Tim Cook. Cook has been calling for increasing the regulations on social media, sometimes challenging the monetizing of user data at all. Speaking to Vox, Zuckerberg defended his business model, adding that any criticism from Cook about the way Facebook does business is “unfounded.”.

Facebook 150
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Why aren’t more brands using Instagram Stories?

Communications Conversations

It’s a question I’ve been asking myself more and more lately. Why? Because the stats lay out a pretty compelling case for consideration right now: The coveted millennial audience increasingly spends a lot of time on Instagram. Instagram trends younger–59% of those ages 18-29 use the platform and 33% of those 30-49 use it. Influencers are increasingly using Stories.

Instagram 114
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Mark Zuckerberg Offers a PR Lesson on Capitol Hill

PR News

PR professionals say it all the time. They repeat the phrase so often sometimes its meaning gets lost. I’ll admit, my eyes roll when this concept is the first takeaway of a submitted essay I’m editing or a presentation I’m hearing at a trade event. Yet this idea was the key to what made Facebook’s Tuesday afternoon so… Continued. The post Mark Zuckerberg Offers a PR Lesson on Capitol Hill appeared first on PR News Blog.

Blogging 118
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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Stop Taking Orders and Seize Control of What You Pitch

PRSay

Most PR pros get to build their own media lists (WHO they pitch) and determine the way to phrase an email (HOW they pitch). But too often they relinquish control of the WHAT. To earn the placements you really want, you must seize the authority to choose WHAT you pitch. You may need to be subtle about it, but you can do it. Here are three different ways you can do this, based on conversations I had with three consulting clients recently: The first PR pro I spoke with asked how to identify the bes

Pitching 125
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The evolution of mainstream media and the need for every company to become a media company

Presspage

1. How has the media landscape changed? What are some trends you’re seeing evolve over time? Bart : “Here’s what hasn’t changed: The first press release was written by Ivy Lee in 1906. He represented the Pennsylvania Railroad when one of their trains derailed off a bridge in Atlantic City, causing more than 50 deaths. That was 112 years ago and guess what?

Company 111
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Sorry is hardest word in crisis communications

Stuart Bruce

For too many companies sorry is the hardest word when facing a crisis. Too many have the mistaken fear that apologising means accepting all liability. It doesn’t. Even when they do apologise it’s too often a fake apology with too… Continue Reading → The post Sorry is hardest word in crisis communications appeared first on STUART BRUCE.

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#SelfPub – Part 2: Finding Alphas*

ZudePR

*This is the second in a series of chronological posts about how a first-time self-publishing author is taking his book from idea to Amazon. You can read the first 8,000-word article (chock full of actionable tactics) here. Question: what do you get if your cross an ultra-marathoner, CIPR Fellow, senior third sector bod, top journalist, engineer, board-level facilities management consultant, accountant, influencer marketing expert, author, and social psychology student?

Google 101
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Adapting to the Future: The Evolving Role of Crisis Management Firms in a Rapidly Changing World

As the Internet continues to grow and change, the role of Online Crisis Management firms is evolving. This article explores how these firms are adapting to the new topography of Online Crisis Management. Through interviews with industry experts and case studies, we uncover the key strategies and tactics that are driving success in this dynamic field.

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Why I Got My APR and a New Job in the Same Year

PRSay

Last year I passed an important milestone in my career: I had 10-plus years of experience in communications. I had already set a personal goal to land a director-level position, but this milestone somehow made it feel more attainable. It also got me thinking more critically about the skills I’d need to succeed when I got there. As an English major with a minor in communications, I learned most of my PR skills on the job.

Exercises 113
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Lesson From Facebook: 5 Tips on Handling Crisis Communications

Shift Communications

Crisis communications is the opposite of traditional public relations and involves putting out a “ fire ” of some sort. Your brand might be under scrutiny for something said or done from a product recall to a bad tweet. There is often a tide of public and media opinion that follows. Your response is the most important part of the equation. Your strategy determines whether the fire continues to escalate or if it will be put out quickly.

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Agency Work/Life Balance

Critical Mention

When other industries think of creative agency hours, they go EEK! It’s common knowledge that working at a PR firms means longer hours. They’re right, from “making up” hours from your vacation and sick days, to working 8am to 9pm on a lighter day because your client needs the project done yesterday is a day in the life of a PR pro. It’s probably also common for you to panic at the thought of even mentioning work/life balance.

Agency 85
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Where Does the PESO Model Belong?

Waxing UnLyrical

Guest Post by Gini Dietrich. A few weeks ago, Brandon Andersen wrote here about the PESO model and how to use it in content distribution. As an example, he used the goal of producing 2,000 downloads that equate to marketing soft leads for sales. He said, “This goal should be shared across the entire marketing/communications department. It’s not a content marketing goal or a PR goal.

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Peter H. Paulsen’s Inspiring Tale Continues to Resonate in 2024

Two years after its initial release, Peter H. Paulsen’s book, From Brick and Mortar to Prosperity, continues to inspire readers around the globe.

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Empathy and Analytics: Communications Trends for the 2018 MLB Season

PRSay

In professional sports, winning often depends upon how well a team can communicate. For example, a quarterback can’t complete a pass to his wide receiver unless they both agree on where the football is going. Basketball players can’t play defense if they don’t know who they’re covering. However, in baseball, communication doesn’t just foster strong athletic performances and team camaraderie — it drives the game itself.

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Webinar 'Supercharge your Online Newsroom with SEO Basics'

Presspage

During this webinar Bart Verhulst, Co-founder of PressPage and Niru Gupta, Newsroom Consultant, reveal the secrets for building, promoting and measuring a search engine optimized content strategy centered around your corporate newsroom or brand journalism site. In this webinar, you will learn: The changing role of PR in the digital world; from a cost to profit center The impact of recent changes in social (i.e.

SEO 79
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Zuck transformation proves power of communication

Steve Barrett on PR

The awkward and sweaty young man in a hoodie has evolved into a confident and effective communicator who is a good front person for Facebook.