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The hotel industry is experiencing a significant transformation driven by the growing importance of sustainability. As environmental consciousness becomes a priority for both businesses and consumers, hotels are re-evaluating their conservation practices to align with these new expectations. A good starting point is water conservation.
In the travel industry, the IoT is being used in concert with branded mobile apps — typically paired with beacons that track and gather information from customers using mobile devices in airports, hotels, transit centers, etc. Advanced Machine Learning. Other self-service channels such as forums and speech self-service are on the rise, too.
Whether a hotel is small, inexpensive, luxury, a resort, near a national park, or something else, PR should be a primary concern for any destination. For all types of hotels and whether or not a PR professional is in their budget, it’s still important to get the word out and keep getting it out. Find What’s Unique. PR Benefits.
Often the main reason employees choose to work abroad is to experience a new culture. No matter where you are in the world, there’s bound to be a hotel, hostel, co-working space or restaurant with high-speed internet. Employees work most productively when they feel trust, support and empowerment by their employers.
One of my clients was a hotel located near an amusement park. People: While you don’t necessarily need data scientists to analyze social media conversations, you do need employees who are well-versed in social media and good communicators both externally and internally.
We strive to make our office somewhere our employees enjoy being and we feel that shines through every week as we share laughs, snacks and recap the latest platform updates live on camera. Highlight Our Company Culture. The Socialfly team is full of creative minds that are quick with memes, hashtags, and captions.
It affects the whole workforce—with sectors including retail, hospitality (hotels and restaurants), automotive and […]. The post Brexit uncertainty calls for targeted, transparent employee communications appeared first on Agility PR Solutions.
If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! These are all great employees of the Ritz-Carlton in New Orleans, but perhaps the one who touched me the most was a Most Delightful Old Gentleman – perhaps on the Bell Desk? The bathroom! I don’t know.
Love the way they tell employee stories here (see Kevin White at left here). Sure, Hilton suggests its own hotels from time to time in this feed. I’ve blogged about Microsoft Stories before , but I’m a big fan. Don’t: Be too cute–resist that urge.
IHG’s legacy employee communication platform had extremely low engagement. Claire Kudlata joined the communications team at IHG following her graduation from the University of South Carolina with a degree in public relations and a minor in hotel, restaurant and tourism management. based agencies.
Offering videos that show the employees and practices that bring your brand to life is a serious advantage. View this post on Instagram A post shared by Marriott Hotels & Resorts (@marriotthotels). Reels are a great way to show the human aspect of a company.
” If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! These are all great employees of the Ritz-Carlton in New Orleans, but perhaps the one who touched me the most was a Most Delightful Old Gentleman – perhaps on the Bell Desk? The bathroom!
But the storytelling should go beyond the founders and employees. A great PR initiative will allow its other stakeholders (like employees, customers and third-party influencers) to tell their stories. When a company tells the story of the human beings behind the corporate logo, it brings the company to life.
According to other passengers on the flight, the airline said it needed four seats to fly its own employees to Louisville. It offered as much as $800 and a hotel stay to anyone who would volunteer to take a later flight, but it had no takers.
I wasn’t staying at the conference hotel but at the hotel where the PRSSA conference was taking place (because of my surgery, I didn’t know until fairly late whether I’d even be able to make it to the conference and by the time I did, no rooms at the main hotel were available). for a pot of hot water ?!”
Let’s say you have a locale in mind—maybe a faraway destination you’ve always wanted to see—but you don’t know where to begin researching hotels, car rentals, excursion packages, and restaurants. AirBnB users, the magazine suggests implicitly, are not “stay at the local hotel chain” kinds of people.
For example, a boutique hotel might share the founder’s passion for design and hospitality, while a luxury resort could highlight its commitment to sustainability and community engagement. Employee Engagement A strong internal brand is essential for creating a positive and productive work environment.
This author and educator is also an entrepreneur, having created a nonprofit enterprise that collects, recycles and redistribute leftover hotel soap to needy people around the world. We are especially concerned about how this legislation could affect our student-athletes and employees.
Top execs were accused of spending millions on parties, hotels and travel. Management compounded the bad news by seeming to blame employees. When respected veterans’ organization Wounded Warrior Project was called on the carpet earlier this year for mismanaging funds, the PR alarm was heard loud and clear.
Like many businesses in the tourism and hospitality industry, Walks is turning to live video to remain open, stay connected with customers, and keep as many employees and contractors paid as possible. A Facebook employee told Bloomberg that streams on Facebook Live increased by 50 percent from January to March. “We
You know, moments like the release of Burger King’s lettuce-stomping employee video. At one point during a blogger event in an upscale hotel penthouse, a client beckoned our team into the corner and began voicing her dissatisfaction with the caliber of the attendees — this, within earshot of those very guests.
I was working as a journalist in Honolulu, where I was born and raised, and someone offered me the position of PR Director of the Hotel Inter-Continental Maui in Wailea. My first job in New York was at a travel PR agency, which hired me because of my PR and hotel industry experience. What attracted you to the profession? I can do PR.
The Harlem Shake dance video craze largely took off based on the whims of students, employees and other everyday folk interested in making a funny viral video. Pic-N-Post has already revolutionized weddings and parties; now, it’s changing the game for hotels, convention centers, special events, restaurants, and more.
It is in that spirit that I’m moving to a new role of Founder, and bestowing the CEO title to our longest-term employee, someone who started by squeezing her foot in the door as a recent college graduate looking for an Account Coordinator position in 1999.
Give your employees the freedom to have fun. I’ve just found my new default hotel whenever I’m in Los Angeles.”. When he got back to his room he found this card, along with a chocolate bar and diet coke (he doesn’t specify if it was diet chocolate!). He shared the story on Medium. What you’ll gain from it can’t even be imagined.
It’s clear to see why the default path for leadership is often being as cut-throat with your employees as you are with your competitors, but it’s not the only way to be. It’s a horrible experience to lead a round of redundancies or close a facility, but it’s possible to do it with kindness, treating employees with respect, as humans.
With three months until the show opens, organizers report there are ample opportunities for suppliers of all sizes to engage with customers, automakers, media, analysts, investors and potential employees at one of the industry’s premier events. Technology Days/AutoMobili-D and the Mobility Global Forum are slated for Wednesday, Sept.
Taking this method — to reward talent and loyalty with opportunities presented by employees’ own passions — as our cue, our NYC office was originally seeded 5 years ago with folks who had similarly proven themselves at HQ. It’s a toehold for now, but we’re ready to start our climb.
Maybe this year you should visit, not stay… and book a hotel with HotelTonight.”. It will go a long way with your employees and customers. Across multiple channels, it ran visuals and content that tapped into this universal truth. Check out this nugget: “Ready for the holidays? Have Fun with Furry Friends.
While building her client list and personal network, Susan reconnected with a former high school classmate, who was the PR director for the Chicago O’Hare Hotel at the time. The two started working on new projects together and one year later in 1999 formed Carson Stoga Communications. We work as a network within ourselves,” she says.
I wasn’t sure whether we would find the right combination of employees, clients, and culture. A year ago, we took a leap of faith and opened our office on Austin’s storied 6th Street, right near the iconic Driskill Hotel. .” I didn’t believe. I should have believed. Did we find the clients?
After some publicity and targeted lobbying, eggs, ham, and bacon became the quintessential American breakfasts, and hotels worldwide started serving eggs, ham, and bacon for breakfast. Airbnb took on a stupid majority (“you can’t build a successful hotel company without having any hotels”).
Once again, Alcohol and Higher Ed are among the top performers along with Nonprofits and Hotels & Resorts. But perhaps more than anything, encouraging your leaders and employees to engage your community using their own handles can be an amazing way to create real connections between people.
I had three or four employees at M3 Communications Group, Inc. You are a leader even without having a single employee. The large conference hall of the then-Sofia Sheraton Hotel was filled with people in charge of businesses, each worth millions of dollars. I was surprised because that sounded like nonsense. I told him.
This can be as simple as spending the day at a quiet location in town or spending a night or two in a hotel in or out of town. This is especially helpful if you ever hire employees or subcontractors. The key to a good retreat is to have a plan and conduct it away from your day-to-day work location. Test drive a new tactic.
Paradise Hotel Nor… entertainment tv. Activate your employees. sport football. 21.1k (1595). 37.5k (1208). 484 (1490). University of Wash… education. 21.8k (1583). 27.9k (1310). 428 (1605). 42.2k (1297). 4.3k (1845). 242 (2104). USA Hockey Team. 16.6k (1691). 9.48% (+1). 3.1k (1925). 149 (2390). entertainment tv.
Many people continue to believe that even though they or their employees are working from home right now, this will change soon, and everyone will be back in their offices. That’s an enormous responsibility for every employee who, until just yesterday, only had to execute their tasks and, today, have to be leaders.
Owners of some hotels and restaurants love it because it has cost-effectively leveled the playing field between small and large destinations and attractions. An executive told me that he has met owners of hotels and restaurants who have literally wept tears of joy when he met them in person at conferences. Provide great hospitality.
A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Southwest Airlines employees celebrate passenger’s 104th birthday. Ritz-Carlton. 4 Ormont Blumberg, P. 2021, August 11).
Having the opportunity to work on global hotel brands like Radisson Blu during my time at Carlson is something that will be ever valuable and applicable as I continue to work for national and international brands. The employee programs I’ve experienced to date seem to be minimal and almost an afterthought. Absolutely!
Added to the impact on your brand reputation, high levels of staff turnover can also be very costly to the business, with research by Oxford Economics showing that staff turnover costs the British economy at least £4.13bn every year, as new employees can take up to eight months to become their most productive.
During our “Creating a win-win relationship with the media” panel, a recurring theme from brand leaders from Adobe, Kimpton Hotels and Evite were these simple rules. Be engaging. Be proactive. Sign up to attend in a city near you or check out our recaps of our other cities plus exclusive Facebook Live coverage ! .
For those keeping track at home, that would be 14 days (across EDU, Interactive, and Music & Film) of the annual festival taking over the streets, hotels and businesses of Austin, TX. However, what they should focus on is: what has the event become; who does it cater to; is it relevant for my brand or my employees?
And in fact, the Standard for Business Ethics in Bulgaria, which I wrote shortly before I realized that there is a Global Compact, by some strange and easily explained coincidence, reiterated its ten main points - the fight against corruption, rights for employees and their education, care for the environment. -
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