ImPRessions - Crenshaw Communications

FEBRUARY 1, 2021

PR, on the other hand, with its ties to reputation and crisis management, is thought to play a more defensive role, designed to protect the corporate brand. It’s also the case with tech products that must continually improve and innovate to meet customer needs and take advantage of emerging technology. A milestone event.

Marketing 310

Marketing Product Launch Corporate Viral 310

ImPRessions - Crenshaw Communications

MARCH 6, 2017

Each of these incidents is distinct, but all except one resulted from information supplied by Uber employees (or a contracted employee, in the case of the video posted by an Uber driver) and all are symptomatic of a corporate culture in dire need of change. Look at the White House. What’s an honest company to do?

Reputation 159

Reputation How To Employee Financial 159

Reputation Us

APRIL 7, 2025

Generally, most organizations encounter various challenges that can undermine their daily operations, corporate image, and overall brand reputation. In some cases, these challenges may escalate into crisis scenarios, potentially leading to severe reputational damage or even business closure. Get a Free Consultation Why Is It Important?

Crisis Management 78

Crisis Management Training Crisis Reputation 78

ImPRessions - Crenshaw Communications

DECEMBER 15, 2021

The role of a PR agency in this alignment, and in building an organization’s reputation among customers, employees, and stakeholders, is central. They might include a change in brand perception, increased brand visibility, enhanced reputation, or engagement of a new target audience, for example. Encourage Honest Feedback.

Agency 310

Agency Measurement Meeting Reputation 310

Reputation Us

JUNE 14, 2021

The actions a credit union takes – or doesn’t take – may affect its reputation with its staff, members and community. Our employees and community members are invested in these causes. For BLM, we support our Black members and our Employee Resource Group painted signs in support of BLM. Should we get involved?

Reputation 148

Reputation Financial Community Employee 148

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

Yet my first take on the Away reputation mess wasn’t just that workplace culture impacts brand reputation, although that’s true. Businesses spend millions on brand reputation and community service. Yet given customer expectations, they’re hard pressed to meet an Amazon-like level of customer service.

Customer Service 227

Customer Service Employee Reputation Leadership 227

ImPRessions - Crenshaw Communications

MAY 25, 2021

In between client calls, meetings, or drafting content, it’s typical to talk about the day’s current events or pop culture or sports. But fewer employees and layers of management mean more opportunities to move up, and to try new things that just wouldn’t be possible at a larger agency. It makes work more fun and less stressful.

Agency 361

Agency Mobile Meeting Sports 361

Onclusive

JANUARY 26, 2022

“With Onclusive, we have been able to show progress in gaining share of voice relative to our competitors, identify new media outlets and reporters, and develop a better understanding of what works and what is less effective” ~G2 Crowd reviews, two time Onclusive Client, mid market Financial Services Company (51-1000 employees). .

Pitching 370

Pitching Data Privacy Writing 370

Reputation Us

JULY 18, 2024

In the intricate world of business and reputation management, success hinges on the balance of satisfying both customers and staff. These two fundamental elements form the linchpin of a thriving enterprise and reputation. Apple understands that its reputation is an asset that requires ongoing maintenance.

Reputation 97

Reputation Crisis Management Employee Enterprise 97

Melissa Agnes

OCTOBER 21, 2014

Every employee is a spokesperson for your organization. Just because they are not official spokespersons doesn’t mean that they aren’t shaping perception with their words and stories – and perception is everything when it comes to an organization’s reputation. The answer is in being prepared. I won’t lie.

Crisis 249

Crisis Crisis Management Viral How To 249

PRSay

JULY 6, 2021

And when you meet the candidates who fit the mold, you just know it. It’s the reputation your company has as an employer. What are the common behaviors, habits and attitudes among employees? Next, you’ll need to know what makes your best employees tick. Which companies do you compete with for employees?

Branding 179

Branding Brand Employee How To 179

Prohibition

AUGUST 19, 2021

Therefore, the reach of an individual’s reputation has reached a level unimaginable to previous generations. It is not uncommon for reputation issues to lurk on the internet indefinitely, to explode virally to an audience of millions, or to carry someone from public support to public criticism within the span of a few hours.

Reputation 118

Reputation Google Crisis Management Engineering 118

Agility PR Solutions

MAY 1, 2019

The post Edelman’s new Trust Barometer finds CEOs failing to meet today’s leadership expectations appeared first on Agility PR Solutions.

Leadership 106

Leadership Meeting Ethics Employee 106

Institute for Public Relations

AUGUST 20, 2024

Over a decade ago, United Minds first sought to understand how employees were engaging with and talking about their employers. Since 2014, … Continue reading Employees Rising: How Communicators can Meet the New Bar → Since 2014, … Continue reading Employees Rising: How Communicators can Meet the New Bar →

Employee 59

Employee Meeting Communications Reputation 59

PR Matters

JANUARY 12, 2018

As communications professionals, we all have our favorite books on PR and reputation management, many of which can be found discussed on PR Daily , among other professional media sites. But what about a simple, clear-cut, no-nonsense, easy peasy, lemon squeezy guide to creating and maintaining a good reputation? Not so many, perhaps.

Reputation 133

Reputation Construction Writing Communications 133

ImPRessions - Crenshaw Communications

DECEMBER 28, 2018

At a time when Big Tech’s reputation has plummeted, Facebook is a convenient scapegoat for an entire industry, but many of its problems are of its own making. This time it claimed the job of network chief Les Moonves, costing Moonves his $120 million severance package and the network its reputation.

Banking 257

Banking Facebook Reputation Crisis 257

5W PR

JANUARY 22, 2025

What starts as a single negative comment or review can spread across social networks within minutes, potentially damaging a brand’s reputation before teams even know there’s a problem. This team should meet regularly to review and update crisis plans, conduct simulation exercises, and ensure all members understand their roles.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

ImPRessions - Crenshaw Communications

MAY 31, 2024

Among the excellent content at the PROI 2024 Global Summit in Rio de Janiero was a gem of a panel on the top trends shaping the work we do, and a discussion of how we might meet or take advantage of them. If criticism doesn’t come, you’ve only lost the time invested to protect your reputation.

Trends 203

Trends How To Ethics Reputation 203

5W PR

APRIL 10, 2025

Regular meetings between PR and legal teams help build mutual understanding of both compliance requirements and communication objectives. PR teams can support internal education through: Training Programs Regular training sessions help employees understand export control basics and their role in maintaining compliance.

Technology 78

Technology Communications Training Education 78

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

Yet my first take on the Away reputation mess wasn’t just that workplace culture impacts brand reputation, although that’s true. Businesses spend millions on brand reputation and community service. Yet given customer expectations, they’re hard pressed to meet an Amazon-like level of customer service.

Customer Service 156

Customer Service Employee Reputation Leadership 156

Melissa Agnes

AUGUST 1, 2014

As I’m not a super huge player in #FollowFriday, we’ve decided to start a new Friday hashtag for content-creating rockstars in the fields of crisis, issues and reputation management. Social Media Privacy: Should Bosses Be Allowed to Friend Employees? Treat Every Meeting Like a First Interview. Via @PatrickMeier.

Crisis Management 214

Crisis Management Crisis Crisis Communications Privacy 214

Reputation Us

JULY 18, 2024

In the intricate world of business and reputation management, success hinges on the balance of satisfying both customers and staff. Apple understands that its reputation is an asset that requires ongoing maintenance. In-N-Out Burger is often praised for its customer satisfaction, and for treating its employees well.

Reputation 78

Reputation Crisis Management Employee Enterprise 78

Presspage

DECEMBER 20, 2024

Not only does this safeguard your organization from potential pitfalls, but it also strengthens your reputation. Social listening Social listening is your secret weapon for understanding public sentiment and maintaining a strong reputation. Wondering which incidents you should never ignore? Here are several examples.

Reputation 78

Reputation Crisis Trends Customer Service 78

Stephen Waddington

JULY 16, 2021

There are several forces in play: Areas of the economy that shut down are reopening and organisations are firmly in recovery-mode The pandemic has created a new set of roles is areas such as employee engagement and sustainability Entry level roles are reopening as organisation begin to figure out the balance between home and office working.

Publicity 199

Publicity Government Employee Crisis 199

PRSay

APRIL 5, 2021

Insights are also from the Center’s recent survey of 84 large public and private firms on how companies and their employee-funded PACs responded to the Capitol riot and objections to the election certification. The more complex it is, the more difficult it can be to manage reputational and other risks. Engage and educate stakeholders.

Report 176

Report Company Government Conference 176

PRSay

JUNE 23, 2021

Payments to the organized criminal enterprises in Eastern Europe and elsewhere that claim responsibility for the lion’s share of incidents rose 300 percent last year, despite mounting pressure on companies from law enforcement and national security authorities not to meet the extortionists’ demands. Enlist employees.

Crisis 146

Crisis Insurance Insurance Exercises 146

Sword and the Script

FEBRUARY 13, 2024

The company had, from my discussion with reporters and analysts, a bit of a reputation for overpromising and under-delivering on software. CEO listening session with employees At one point the CEO flew in from the headquarters in another city to meet with the division leadership. It’s both a strength and a weakness.

Software 170

Software B2B Employee Meeting 170

Reputation Us

MARCH 27, 2023

When it comes to managing your good reputation within it, RepUs offers the ABCs of ESG and important insights to consider. This is dangerous ground for companies managing their reputations. However, a company’s reputation for product quality or innovation may provide a buffer. PWC studied 202 publicly traded large U.S.

Reputation 78

Reputation Corporate Survey Employee 78

Reputation Us

JUNE 26, 2024

When companies look to combine forces through a merger or acquisition, the pace of negotiations means their reputation and a well-thought-out communications strategy often gets overlooked. Moreover, the cohesiveness of a strategic M&A plan—and its actualizations—must include safeguarding reputation as a paramount consideration.

Reputation 78

Reputation Financial Training Technology 78

PR Matters

JANUARY 12, 2018

As communications professionals, we all have our favorite books on PR and reputation management, many of which can be found discussed on PR Daily and Forbes, among other professional media sites. But what about a simple, clear-cut, no-nonsense, easy peasy, lemon squeezy guide to creating and maintaining a good reputation?

Reputation 100

Reputation Construction Writing Communications 100

Stephen Waddington

MAY 4, 2021

Companies have carried commitments to meeting broader social responsibilities for many years, acting on them with varying degrees of sincerity. Strategic communication planning Failure of an organisation to meet the expectation of its public in any of the three dimensions of ESG will result in reputational and investor risk.

Publicity 197

Publicity Government Corporate Financial 197

Reputation Us

MARCH 19, 2021

When two credit unions look to combine forces through a merger or acquisition, the pace of negotiations means their reputations and a well thought out communications strategy often gets overlooked. . M&A: Loss of Reputation, Trust and Members. This feeling of neglect ultimately damages reputation.

Reputation 78

Reputation Financial Banking Employee 78

Onclusive

JULY 27, 2023

Enhanced Reputation: PR campaigns play a crucial role in shaping and maintaining a positive reputation for organizations. Improved Stakeholder Engagement: Through strategic comm efforts, campaigns have the power to engage and connect with various stakeholders such as employees and investors.

Tools 354

Tools Internal International Resources 354

Reputation Us

DECEMBER 19, 2024

Today, RepUs published its TEN REPUTATION RISKS AND IMPACT FOR 2025. Corporate reputational risks are rapidly evolving, and as of now, the top ones include a mix of longstanding challenges and emerging concerns driven by digital transformation, regulatory scrutiny, and shifting societal expectations heading into 2025.

Reputation 60

Reputation Ethics Employee Government 60

PR in High Definition

JUNE 25, 2020

My friend ‘Simon’ said his breadmaker was brilliant, and healthy, which meets both my demands. That instant ‘warm recall’ of a product/service or a company that puts a smile on someone’s face, and creates loyal, returning or new customers is surely the holy grail of reputation. Will you pull through with a great reputation?

Reputation 75

Reputation Employee Leadership Product Launch 75

PR in High Definition

JULY 21, 2020

Six former employees of eBay possibly took these messages as direct instructions and all have been arrested. Some might question the integrity of a CEO or a company that would ever allow this sort of behaviour to happen, with so many ex-employees possibly involved. It will take a while for eBay’s reputation to recover.

Reputation 77

Reputation Employee Film Internal 77

5W PR

AUGUST 12, 2019

What’s a reputation worth? Once you answer that question and put together a plan to actively promote and preserve your corporate reputation, the chances are that any damage occurring from such an incident will be minimal rather than catastrophic. If it’s possible, engage as many of your employees as possible in asking the question.

Corporate 68

Corporate Reputation Marketing Employee 68