Internal Knowledge Base Local 
PR 20/20
MARCH 15, 2021
If you have multiple parties in a single portal (think: your marketing agency, website development team, and your own internal users), consider assigning them a team to keep track of who’s who. Time zone, which will localize tools like email sends, social media messages, and reporting. Build Out Knowledge Base.
PR 20/20
JUNE 22, 2022
If you’re unfamiliar with HUGs, we’re communities of local HubSpot users and industry experts who regularly meet for learning and discussion opportunities. HubSpot offers a slew of free certification courses and also provides users with a knowledge base of helpful articles. Photo credit: HubSpot.
Presspage
OCTOBER 14, 2024
This highlights the importance of aligning internally on a tone of voice. For example, a local journalist interested in your fundraising campaign will be interested in its impact on the community, while a business journalist will care for hard facts and numbers.
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