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TCIP #014 – Toronto Police Service, Their Customer Service and Crisis Preparedness with Chris Boddy

Melissa Agnes

Like many others, the Toronto Police Service is looking for opportunities to build efficiency and effectiveness within their agency. For starters, they’ve developed a Strategy Management Unit with a strong customer service component. As a result of this, they’re doing some interesting things.

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Public Relations Guide To Utilizing Google Alerts

The Hoyt Organization

Imagine having a tool that monitors the web and delivers free business news and information to you. Here is a guide on how to utilize it effectively. Here is a guide on how to utilize it effectively. Google Alerts is a free online service provided by Google. This is exactly what Google Alerts does. What Is Google Alerts?

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How To Grow Your Facebook Community

Waxing UnLyrical

Now you have a bulletin board that anyone can see, and come and ask questions on, so it is a simple and free customer service platform. How To Grow Your Facebook Community is a post from: Waxing UnLyrical. Twitter Google+ LinkedIn How To Grow Your Facebook Community. The Page will show up in Google search results.

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Finding Keywords: The First Step to Blogging Success

Waxing UnLyrical

I’ve been a web marketer for a long, long time. Having built my first web site ( DVD Verdict ) in April 1999 and managed one of the larger SEO teams in the country from 2006 to 2009, it’s safe to say I’ve seen many changes in web marketing over time. No matter how great the copywriting? Guest post by Sean McGinnis.

Blogging 111
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2020, PR Moment (decade) of Truth

Flack's Revenge

After firing off an angry tweet , I got to thinking (always a bad sign); and reflected on a post I wrote over ten years ago: PR Moment of Truth (the title refers to a phrase from the customer service field ). Next up: A PR truth-telling how-to guide (and no, it is not the shortest book ever written!).

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New Rules That Every PR Person Should Know

ImPRessions - Crenshaw Communications

A PR agency employee starting in the business today will be creating programs, telling stories, and reporting to clients in ways very different from just a few years ago, in part due to the rise of digital technology and the blurring of lines between paid, earned, and owned media. The Holmes Report estimates the global PR industry at $14.2

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The Top PR Trends For 2017

ImPRessions - Crenshaw Communications

According to The Holmes Report, only 27% of agency leaders responding to the survey think the term “public relations” will clearly and adequately describe the work they do by the year 2020. billion over the next five years. PR and SEO are joined. When it comes to content, quality and relevance have replaced sheer quantity as a key metric.

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