Cision

FEBRUARY 5, 2020

Nobody wants to be in charge when a crisis communication situation hits, but with the right plan in place, it can be a learning experience.

Crisis 395

Crisis Crisis Communications Brand Branding 395

Melissa Agnes

AUGUST 6, 2014

Recently, Eric Chandler and I wrote a blog post called “Social Media Crisis” and Other Buzzwords that Need to Go. ” When I talk, train and write about crisis communications, I always say that your audiences want (and expect) to communicate with the people behind the brand, not with your logo.

Crisis Communications 273

Crisis Communications Crisis Communications Training 273

Agility PR Solutions

AUGUST 22, 2024

Fashion’s elite brands, which have a sense of mystery, specialization, authenticity and perfect quality, represent refinement in the world market. However, even the best luxury brands know that no business is without its disasters, which can harm the company’s reputation.

Crisis Communications 178

Crisis Communications Crisis Strategy Communications 178

Melissa Agnes

AUGUST 12, 2014

As my mind continually wraps around risk and crisis communications (I can’t help it, it just works that way), this study leaves me with a question of concern: If trust in executives is at an all-time low, how can this work against your organization in a crisis? Think about it. And who are your spokespersons?

Crisis Communications 251

Crisis Communications Crisis Communications Energy 251

Ronn Torossian

SEPTEMBER 19, 2024

In a crisis, communication can define a brand’s trajectory, which is why PR crisis management is important. Effective communication strategies are crucial for navigating challenging times and safeguarding a brand’s reputation.

Crisis Communications 195

Crisis Communications Crisis Strategy Communications 195

Ronn Torossian

OCTOBER 26, 2020

Crisis public relations can make or break a brand during a crisis. When nightmare scenarios befall well-meaning and prestigious businesses, a diverse range of threats can severely damage a brand’s reputation. The post Crisis Communication Plan Components appeared first on. There is […].

Crisis Communications 195

Crisis Communications Crisis Communications Reputation 195

Onclusive

APRIL 2, 2021

Crisis communications situations require multi-channel rapid response and research so that you can address the circumstance thoughtfully. In times of crisis, response strategy and multi-level approvals can be overwhelming. Panelists to be announced soon! Date: April 22, 2021.

Crisis Communications 195

Crisis Communications Crisis Communications Strategy 195

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Subsidiary brands.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Remote PR Jobs

OCTOBER 21, 2024

For example, when working with a new client outside your field, it’s important to ask them the right questions about their brand and to listen to them carefully. This helps everyone stay on the same page, so the services you provide fit their brand image. It lets brands connect with their audience directly and instantly.

Writing 243

Writing Publicity How To Examples 243

Ronn Torossian

AUGUST 14, 2023

To protect their brand image and regain public trust, it’s essential for companies to respond quickly and effectively. Effective crisis communication strategies can help companies navigate through turbulent times. Transparent and timely communication During a crisis, transparency and timeliness are paramount.

Crisis Communications 195

Crisis Communications Crisis Strategy Communications 195

Onclusive

MAY 13, 2021

While a corporate crisis can be one of the most difficult situations for PR pros to navigate, every company and every communications team must be prepared to handle one at any moment. A crisis situation can disrupt operations, damage reputations, destroy shareholder value, and trigger other threats.

Crisis Communications 195

Crisis Communications Crisis Communications Crisis Management 195

Melissa Agnes

SEPTEMBER 5, 2019

One of the challenges of communicating effectively in times of viral issue and crisis management is ensuring that your brand’s communications are consistent across every stakeholder group, region and department. Crisis communication is complex, dynamic and critically important to get right.

Crisis Communications 203

Crisis Communications Crisis Communications Crisis Management 203

Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Let’s start with what crisis communication is. What is crisis communication?

Crisis Communications 78

Crisis Communications Crisis Communications Employee 78

Onclusive

MARCH 31, 2021

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.

Crisis Communications 195

Crisis Communications Crisis Communications Insurance 195

Onclusive

APRIL 29, 2021

Before, during and after a PR crisis, information and communication are key. There are very few crisis situations where less communication is better. It is almost always the case that more communication, and more well-informed communication, is the best strategy. DON’T avoid a crisis.

Crisis 367

Crisis How To Crisis Communications Reputation 367

5W PR

FEBRUARY 17, 2025

Rebuilding trust after a crisis is one of the most challenging tasks a business can face. Whether the issue stems from a product failure, a public relations misstep, or an ethical controversy, the damage to a brands reputation can be significant. Ignoring or downplaying a crisis can worsen public perception and erode trust further.

Crisis 78

Crisis Brand Branding Case Study 78

Ronn Torossian

JULY 2, 2018

Of course, as valuable as social media can be in the right circumstances, it also adds a certain level of uncertainty to a crisis communication strategy. The good news is that brands who learn how to use social media to their advantage can actually transform the channel … READ MORE ».

Crisis Communications 186

Crisis Communications Social Media Crisis Communications 186

5W PR

APRIL 5, 2025

Public relations crises can strike any organization without warning, making crisis PR an essential skill for communications professionals and business leaders. Crisis PR involves managing communications during challenging situations that threaten an organization’s reputation, operations, or relationships with stakeholders.

Crisis 78

Crisis Communications Crisis Communications Crisis Management 78

Prowly

JANUARY 29, 2025

If you're reading this, you've probably either just dodged a PR crisis or you're trying to prevent the next one from coming. Here's the thing: in today's world, where a single tweet can turn into tomorrow's headline, having the right crisis management software isn't just nice to have it's essential. What will you find in this article?

Crisis Management 104

Crisis Management Comparison Software Crisis 104

Cision

DECEMBER 4, 2017

As much as social media followers love to praise your brand, they won’t hesitate to criticize your actions if they have a good reason. One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. Read on for three tips to turn a social media crisis into a PR win.

Crisis 271

Crisis Brand Branding How To 271

Prowly

AUGUST 29, 2017

With major brands from Pepsi to United finding themselves in hot water, the crises this year have shined a spotlight on why planning ahead for one of these scenarios is so important. The post Why You Need to Have a Crisis Communications Plan in Place appeared first on Prowly Magazine.

Crisis Communications 171

Crisis Communications Crisis Communications Brand 171

Agility PR Solutions

FEBRUARY 18, 2021

The plan that companies create to ensure that they have effective and efficient communication during a PR crisis is essential, which is what crisis communication entails. This plan is crucial in ensuring that a company remains functional even when going through a crisis.

Crisis Communications 160

Crisis Communications Crisis Communications Company 160

5W PR

NOVEMBER 22, 2024

By effectively implementing media relations strategies, companies enhance brand visibility, build strong relationships with journalists, and achieve communication objectives. The Importance of Media Relations in PR Media relations serves as a powerful tool for brand awareness. The next step is identifying the key messages.

Corporate 130

Corporate Communications Crisis Communications Crisis 130

Remote PR Jobs

OCTOBER 29, 2024

First, you’d dive into creating a brand kit and getting to know the target audience. Rather than just listing it as a skill, dive into when your communication strategies made a difference. Teamwork and Collaboration: In PR and Communications, success often comes from teamwork. Then come the content calendars and post schedules.

Publicity 221

Publicity How To Examples Crisis Management 221

5W PR

JANUARY 30, 2025

The Rise of Multimedia Press Releases Text-only press releases no longer meet modern communication needs. Major brands like Apple and Tesla now regularly include high-resolution images, videos, and interactive elements in their announcements. Research from PR Newswire shows that multimedia press releases generate up to 9.7

SEO 143

SEO Social Media Crisis Communications Media 143

Ronn Torossian

MAY 1, 2018

No one wants their brand connected with a tragedy. The post Crisis Communications: Best Practices When Tragedy Strikes appeared first on 5WPR CEO Ronn Torossian Founder's Blog. But it could happen. In fact, it does happen, a lot more than we would like. Think about these recent headlines….

Crisis Communications 150

Crisis Communications Crisis Communications Engineering 150

Reputation Us

APRIL 7, 2025

Overview: Understand what crisis management training entails and its key components. Gain actionable tips for effective crisis management and preparedness. Generally, most organizations encounter various challenges that can undermine their daily operations, corporate image, and overall brand reputation.

Crisis Management 78

Crisis Management Training Crisis Reputation 78

5W PR

JANUARY 24, 2025

Social media has fundamentally changed how brands connect with their audiences, shifting public relations from traditional press releases to real-time, multi-platform engagement. PR professionals now manage an intricate mix of content creation, community management, and crisis response across platforms like TikTok, Instagram, and LinkedIn.

Social Media 109

Social Media Brand Branding Crisis Management 109

Onclusive

AUGUST 3, 2021

Earned media content is king when it comes to building brand reputation—your biggest brand asset. The technology to measure the business impact of communications on a company’s bottom line is now readily available, providing communicators with ample opportunities to develop data-driven PR strategies. .*

Brand 370

Brand Branding Media Measurement 370

Agility PR Solutions

JULY 15, 2020

COVID-19 upended business (and life) like nothing has before, and now that we’re kind of getting used to the ever-evolving “new normal,” brands and businesses are learning a thing or two about how to manage their business and staff remotely, and how to help employees create some semblance of work/life balance. What lessons can we […].

Crisis Communications 141

Crisis Communications Crisis Communications Employee 141

PRSay

OCTOBER 3, 2024

Every brand, no matter how revered or popular, will face a moment of truth — a crisis that tests its reputation and the loyalty of its audience. The key to surviving such a crisis starts with solidifying support for your brand before the crisis hits. Consider the brands that you trust most.

Storytelling 158

Storytelling Crisis Brand Branding 158

Onclusive

JUNE 29, 2018

This month, AirPR hosted the webinar “How to Protect Your Brand in a PR Crisis.” Moderated by Heidi Sullivan, President of HKSully Consulting, the webinar outlined best practices in the New PR world of rapid-response and all-way communication. From Facebook to Starbucks, no brand is safe from a communications crisis.

Crisis 186

Crisis How To Brand Branding 186

Agility PR Solutions

FEBRUARY 26, 2024

In business and in life, crisis will happen. Good crisis communication skills are especially essential to public relations, regardless of industry. Below, we’ll consider the etiquette and best practices for crisis communication and […] The post Mastering skills for crisis communications: Is your brand ready?

Crisis Communications 110

Crisis Communications Crisis Communications Brand 110

5W PR

OCTOBER 21, 2024

Public relations remains a cornerstone of the hospitality industry, crucial in shaping a hotel or resort’s reputation, fostering guest satisfaction, and driving brand loyalty. By effectively managing public perception, PR transforms satisfied guests into enthusiastic brand advocates.

Hotels 88

Hotels Brand Branding Crisis Management 88

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

Crisis Communications 120

Crisis Communications Social Media Crisis Communications 120

5W PR

FEBRUARY 3, 2025

Social media has fundamentally changed how brands face public scrutiny and criticism. What starts as a single tweet can snowball into a full-blown crisis within hours, putting organizations at risk of significant reputational damage. Research shows that 63% of a company’s market value is attributed to its reputation.

Reputation 78

Reputation Brand Branding Crisis 78

5W PR

APRIL 3, 2025

Public relations crises can destroy decades of brand equity in mere hours. Studies show that 63% of consumers will stop buying from brands they don’t trust. Ethical practices serve as the foundation for effective crisis prevention and management. Organizations must adapt ethical frameworks for these emerging technologies.

Ethics 78

Ethics Leadership Crisis Training 78