Doctor Spin

FEBRUARY 22, 2024

PR professionals craft compelling narratives and critical messages that resonate with stakeholders , influencers , and publics , and they disseminate these through various channels, including traditional media, social media , and direct communications. Source: Journal of Communication 1 Botan, C., & Taylor, M.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

PR in High Definition

MARCH 27, 2024

And, of course, the importance of language came up – if an organisation develops a shared language of risk management, it can be incredibly beneficial. Never neglect crisis communications Bridging internal gaps is crucial, but the driving force behind a lot of the session was the need for a crisis comms plan.

Crisis 71

Crisis Internal International Crisis Communications 71

Melissa Agnes

NOVEMBER 20, 2018

Discover how utility company, Alectra, successfully manages issues and crises as a regular course of business—and how their learnings and successes can be implemented into your crisis ready program. Utility companies are no stranger to the multitude of challenges that present themselves in times of crisis.

Crisis Management 133

Crisis Management Crisis Government Crisis Communications 133

PR in High Definition

FEBRUARY 23, 2021

KPMG’s ex-chairman, Bill Michael, recently came under fire for making controversial remarks about his employees “playing the victim card” and “moaning” about their circumstances during the lockdown. The comms team reacted fast and the organisation was quick to make changes – and communicate them well! Staying calm in a crisis.

Crisis 71

Crisis Communications Reputation Training 71

PRSay

JUNE 26, 2024

On June 10, FEMA’s Office of External Affairs held its inaugural “Risk Communications, Crisis Communications + Community Engagement Summit” at the National Academy of Sciences in Washington, D.C. “I would say the days of a typical disaster season are gone. .”

Crisis Communications 88

Crisis Communications Crisis Communications Insurance 88

Doctor Spin

FEBRUARY 14, 2024

Some organisations have Communications Departments for their public relations needs and some have Marketing Departments for their promotional needs. It aims to communicate with these groups to create a favourable overall company image. It also involves crisis communication to mitigate damage to the company’s reputation.

Publicity 52

Publicity Marketing eBook Public Affairs 52

Deirdre Breakenridge

SEPTEMBER 26, 2016

We were able to identify 6 management oriented roles associated with social media (social listening and analytics, online media relations, policy maker, employee recruiter, internal social media manager, and policing) and the specific duties those roles involve. My current research is focused on ethics and internal communication.

Publicity 150

Publicity Policies Social Media Study 150

Konnect Agency

APRIL 20, 2021

Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication? It can be defined broadly as the collection, processing, and dissemination of information required to address a crisis situation. Defining The Threats.

Crisis 52

Crisis Brand Branding Crisis Communications 52

5W PR

SEPTEMBER 11, 2019

Courses are available both online and on campuses throughout the U.S. Most of the public relations programs have similar courses. These include strategic planning and communication, new and social media, organizational planning, broadcasting, as well as media relations and writing. million have less than 5 employees.

Nonprofit 83

Nonprofit Publicity How To Small Business 83

Reputation Us

AUGUST 1, 2016

Similarly, a key thing to remember with PR is that you will someday face a crisis or receive negative publicity. Communicating Internally. Here are a few ways we can learn from the nature of bees working across a team to respond to a crisis with clear communication: Have a solid plan and defined roles.

Crisis Management 60

Crisis Management Crisis Crisis Communications Internal 60

Sword and the Script

DECEMBER 23, 2014

A reluctance to face up immediately to bad news I what turned a problem at Salomon from one that could have easily been dispose of into one that almost cause the demise of a firm with 8,000 employees.”. He told legislators that his message to employees then was: “Lose money for the firm, and I will be understanding.

Reputation 115

Reputation Newspapers Crisis Communications Leadership 115

PRSay

SEPTEMBER 22, 2016

Focusing on internal communications allows me to help my organization and clients build their brands. If our employees aren’t sold on our brand promise, how can they deliver it to customers and guests? Employee communications practitioners, by their very definition, have a focused audience. Who’s affected by this dilemma.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. You will see how good your communications, strategy, infrastructure and reputation are, and what needs to change.

Crisis 78

Crisis Financial Banking Crisis Management 78

Barokas

MAY 31, 2018

In the age of nearly constant public relations nightmares (we’re looking at you, Facebook ), any PR person worth their salt knows the value of a good crisis communications plan. One of our Barokas PR teams recently led our client through a real-time crisis drill. Credit: WiffleGif. Remember your role. Don’t forget to debrief.

Crisis 74

Crisis Exercises Employee Crisis Communications 74

Prohibition

DECEMBER 13, 2021

If your company is going through the stages of a crisis, it’s important to manage all stakeholders’ expectations. You can do this by publishing a newsletter, which will inform employees and everyone else about what’s going on. Man-made crisis events are disasters that are directly caused by people.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’ By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Prohibition

JANUARY 7, 2022

A personnel crisis is one in which the employment of an employee becomes intolerable because of negative work performance, a disruptive attitude, or problematic substance abuse. Personnel crises can be part of an organisational crisis process that affects the morale, productivity and profitability of an organisation.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

The Hoffman Agency

DECEMBER 13, 2023

The events of the last few weeks demonstrate how critical communications planning is to safeguard your reputation and win in the court of public opinion. Though there are several lessons to be gleaned from this, perhaps the most important is how critical communications planning is to mitigate risk in situations like this.

Crisis 36

Crisis How To Guidelines Reputation 36

Melissa Agnes

APRIL 4, 2016

Note: this challenge does not solely apply to law enforcement, but is a crisis management challenge that every organization needs to be prepared to face. Helping law enforcement be exceptional crisis communicators in this 21st century. The media saw his tweet (of course) and did a story on the cost of a three day jail sentence.

Crisis 100

Crisis Crisis Management Video Conference 100

PR in High Definition

DECEMBER 17, 2020

Stronger communication of social and political movements. The impactful global movement not only brought these issues to the front of everyone’s minds, but it also prompted action from a number of organisations and effective communication became key. This year, we have seen social justice efforts dialled up drastically.

Trends 71

Trends Reputation Course Media Relations 71

Cision

OCTOBER 13, 2016

In this interview, Travis shares the essential elements of a successful communication strategy, the biggest mistakes communicators make and why understanding your target audience is so important for creating effective communication. How did you get your start in corporate communications? How did you handle it?

Crisis 120

Crisis Corporate Construction Communications 120

Sword and the Script

DECEMBER 26, 2023

Some marketing and communications predictions suggest AI will change the world; others see a tailspin of noise and and see humanity as a path for differentiation Most marketing and PR professionals have formed strong viewpoints on AI. That much is apparent I compiled this year’s list of marketing and communications predictions.

Writing 196

Writing Communications Marketing B2B 196

PR in High Definition

OCTOBER 19, 2017

And second, what should you do as a communications professional if they do misbehave? Of course, not all algorithms are commercial – one of our clients, SafeToNet, is in the middle of creating algorithms that can detect harmful content online and take appropriate action to prevent children seeing it. Handling a crisis in AI.

Ethics 67

Ethics Crisis System Training 67

Melissa Agnes

MARCH 18, 2014

As they tried to understand why someone with more than 200 souls on board would fly this plane hundreds of miles off course – an unthinkable crisis for any organization – their communication with the families and with the world was swift and transparent. A law with severe consequences for non-compliance.

Airlines 256

Airlines Crisis Privacy Case Study 256

Critical Mention

JUNE 14, 2018

One of the most famous pitch examples in Wolf of Wall Street is when Jordan Belfort got one of his employees to sell a pen to him at a restaurant. The employee asked, “Can you do me a favor, can you write your name down on the napkin for me?” Then the employee says, “Exactly, supply and demand my friend.” Until next time!

Pitching 70

Pitching Media Employee Privacy 70

Mindful Marketing

FEBRUARY 15, 2017

Be clear on your goals so they can devise a campaign that strategically supports your vision with effective communications. That being said, be sure you have someone internally who is able to manage the consultant, or that the consultant is very ingrained in your business – almost treating them as an employee of the company.

Agency 50

Agency Crisis Communications Measurement Analytics 50

Reputation Specialist Michael Toebe

OCTOBER 11, 2021

Two well-known professional coaches — Jon Gruden and Urban Meyer— became the newest examples of weak-effort apologies and poor crisis communications in the last week. What did Gruden say, when asked about his communication behavior? "I Most critics will see his communication as bobbing and weaving and being defensive.

Crisis 52

Crisis Video Reputation Crisis Communications 52

Stuart Bruce

JANUARY 7, 2016

Just 66% of small and mid-cap quoted companies say they have formal corporate reputation risk and crisis communications management plans in place and 25% of those that do have plans don’t even review their plans at least every year. Advisers to the sector believe that companies are overstating even these poor findings.

Reputation 60

Reputation Company Corporate Crisis Communications 60

5W PR

JUNE 6, 2017

If the crisis is something like your airline employees dragging someone out of his seat and off the flight because of a company policy. Refocus some of the efforts from the company and employees. Once trust has been violated, it’s always more difficult to gain it back. Start apologizing with a solution tacked on at the end.

Crisis 76

Crisis Publicity Policies Airlines 76

Cision

JUNE 29, 2015

Good communication is predicated on goodwill that you generate with many different stakeholders. Having a likeable brand can help you avoid crisis. Want more crisis communication tips? Some aspects of communication will always be difficult, but oftentimes your effectiveness is contingent on how much people like you.

Study 120

Study Writing Facebook Groups 120

Konnect Agency

SEPTEMBER 2, 2020

As a Top PR Agency in Los Angeles , we have quite an extensive background when it comes to offering creative services & solutions, social media marketing , to crisis communications. Nothing is more frustrating than communicating with a robot and that same scenario applies to your everyday consumers.

Strategy 52

Strategy Brand Branding How To 52

Prohibition

MAY 15, 2020

Of course, this was picked up by the press and spoken about on social media. The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. We could possibly all do with a drink, or three, after that PR crisis. Absolute state of it.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

Of course, this was picked up by the press and spoken about on social media. The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. We could possibly all do with a drink, or three, after that PR crisis. Absolute state of it.

Crisis 62

Crisis Government Social Media Reputation 62

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

Ethical Voices

OCTOBER 24, 2022

Walcher Communications , a public relations and marketing firm based out of San Diego with a diverse mix of local, regional, and national clients. She has spent her career in PR agencies with a penchant for crisis communications. You mentioned the pressure that end-users and employees may feel.

Ethics 51

Ethics Interviews Advertising Advertising 51

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Every two years, the New York-based Corporate Communication International ( CCI ), conducts an in-depth survey of senior PR and communications officers at Fortune 500 companies about the latest global PR trends. Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital.

Trends 199

Trends Corporate Employee Analysis 199

Landis PR

MAY 28, 2024

This week’s blog post is written by our Public Relations Global Network partner, Christina Rytter, Founder of Scandinavian Communications in Copenhagen. Christina provides a detailed insight into the business and communications environment in Denmark and delivers valuable advice to businesses seeking to navigate her home market.

Energy 59

Energy Technology Biotechnology Pharmaceuticals 59