Melissa Agnes

AUGUST 6, 2014

Recently, Eric Chandler and I wrote a blog post called “Social Media Crisis” and Other Buzzwords that Need to Go. ” When I talk, train and write about crisis communications, I always say that your audiences want (and expect) to communicate with the people behind the brand, not with your logo. Then we have jargon.

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Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. Address The Issue Clearly And Quickly.

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Remote PR Jobs

FEBRUARY 25, 2025

In this guide, well cover the basics of public relations strategies and tactics, including crisis management, digital PR, and how to create a PR strategy that works for you. Public Relations Strategy Definition A public relations strategy is a plan for managing your brands reputation and communications.

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Onclusive

JULY 13, 2021

NEO Messaging applications for communications & PR pros. Crisis situations: In pivotal moments, add key soundbites that you are using in external communication Track crisis-specific soundbite performance over time to understand their ongoing impact on your brand reputation. Know how well your messaging works.

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Prowly

MAY 14, 2020

Learn everything you need to prepare for a crisis. The post How to Create a Crisis Communication Plan (Updated for COVID-19) appeared first on Prowly Magazine.

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Remote PR Jobs

MARCH 26, 2025

Networking is the backbone of success in Public Relations (PR) and Communications, especially for freelancers who rely on strong industry connections to land clients and grow their businesses. Joining The Communications Network Slack Channel and the Mixing Board can also be beneficial. For more resources check out this article.

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Onclusive

APRIL 2, 2021

Crisis communications situations require multi-channel rapid response and research so that you can address the circumstance thoughtfully. In times of crisis, response strategy and multi-level approvals can be overwhelming. Panelists to be announced soon! Date: April 22, 2021.

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Onclusive

MAY 13, 2021

While a corporate crisis can be one of the most difficult situations for PR pros to navigate, every company and every communications team must be prepared to handle one at any moment. A crisis situation can disrupt operations, damage reputations, destroy shareholder value, and trigger other threats.

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Prowly

FEBRUARY 20, 2025

Communication isnt just importantits everything. Yet, too many businesses overlook the one thing that keeps it all together: a communication plan. Today, we'll show you how to write a comms plan the easy way, with steps and examples that anyone can follow.

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Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

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Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Let’s start with what crisis communication is. What is crisis communication?

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Prowly

JANUARY 29, 2025

If you're reading this, you've probably either just dodged a PR crisis or you're trying to prevent the next one from coming. Here's the thing: in today's world, where a single tweet can turn into tomorrow's headline, having the right crisis management software isn't just nice to have it's essential. What will you find in this article?

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Ronn Torossian

MAY 7, 2021

There is a difference between a brand or company making a simple customer-service blunder, a company having a vast communications crisis. The post How to tell a PR crisis from a mishap appeared first on. However, the line between can become fine if a situation is not handled correctly. Each needs […].

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Reputation Us

APRIL 7, 2025

Overview: Understand what crisis management training entails and its key components. Gain actionable tips for effective crisis management and preparedness. In some cases, these challenges may escalate into crisis scenarios, potentially leading to severe reputational damage or even business closure.

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Onclusive

JUNE 29, 2018

This month, AirPR hosted the webinar “How to Protect Your Brand in a PR Crisis.” Moderated by Heidi Sullivan, President of HKSully Consulting, the webinar outlined best practices in the New PR world of rapid-response and all-way communication. From Facebook to Starbucks, no brand is safe from a communications crisis.

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Prowly

APRIL 11, 2025

If you need a tool to help you out with that, you can try Prowly for free and see how it can help you improve your brand reputation management. 2 Crisis prevention and response When negative feedback rolls in (which is inevitable, no matter how great of a brand you represent), you need to address it in the best manner possible.

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Presspage

MARCH 5, 2025

Crises are inevitable 96% of business leaders have faced crisis-related disruptions in the past two years (PwC). Yet, many organizations still lack a newsroom strategy built for rapid, effective crisis communication in an era where disruption is the norm. Heres everything you need to know to get your newsroom crisis-ready.

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PRSay

MARCH 27, 2020

The COVID-19 crisis looms large in our personal and professional lives. But for business leaders, the question now becomes: Are we prepared to manage this crisis? But for business leaders, the question now becomes: Are we prepared to manage this crisis? We must also communicate this way of thinking to our teams.

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Ronn Torossian

JULY 2, 2018

Of course, as valuable as social media can be in the right circumstances, it also adds a certain level of uncertainty to a crisis communication strategy. The good news is that brands who learn how to use social media to their advantage can actually transform the channel … READ MORE ».

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Agility PR Solutions

DECEMBER 15, 2024

By the time they spot the problem, it’s already turned into a full-blown crisis that could cost millions in lawsuits and reputation damage.

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Melissa Agnes

AUGUST 20, 2014

Read: Teaching Crisis Communication: Embracing the Research to Practice Model. Here is how I’ve integrated these stages into courses. Thus, modeling how to share the right kind of resources is very important. Every class, no matter what the topic (not just PR and communication courses), can integrate this final stage.

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Agility PR Solutions

AUGUST 6, 2020

They’ve had to learn how to handle internal dialogue during a pandemic, and adapt to how COVID-19 has changed the way we communicate. The post When and how to fire a client humanely: The ultimate in crisis communications appeared first on Agility PR Solutions.

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Onclusive

APRIL 5, 2019

Having so many constituents can make external communications a challenge. Watch this fascinating webinar led by Kelsey Audagnotti of Experian and Moderator Kelly Byrd of Onclusive , as they discuss how to optimize your communications strategy with Power of Voice , the first and only true content quality metric.

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Communications Financial Measurement Crisis 57

Axia PR

MAY 17, 2022

In this episode, TCE Strategy’s Bryce Austin shares his expertise on cybersecurity and crisis communications. With host and Axia Public Relations founder Jason Mudd, he expands on data breaches and how to prevent them. Tune into this episode to learn more about cybersecurity and crisis communications.

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Melissa Agnes

DECEMBER 2, 2014

What does this story mean to you, a PIO or emergency communicator? Listen to: The Accidental PIO, on The Crisis Intelligence Podcast, with Tom Iovino. He took the time to explain to me the importance of preventative maintenance and how to recognize when things aren’t going well with the car.

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Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. This isn’t the Communications Only Club.

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ImPRessions - Crenshaw Communications

JANUARY 29, 2019

In our business, it means the blueprint or roadmap for how we’ll achieve PR or communications goals. The best plans also start with a thorough brand communications audit that includes insights into customer, channel partner, and employee perceptions of the business or its products. Why not make them for the better?

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Strategy How To Resources Employee 265

Business Wire

MAY 28, 2020

One of the striking reactions to the crisis from many organisations has been to do nothing. In fact, an article in the Harvard Business Review shows that those who try to cut their way out of a crisis/recession perform worst after it. So, it’s essential for organisations to focus on how to emerge stronger from the crisis.

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ImPRessions - Crenshaw Communications

JUNE 3, 2020

With protests happening across the country, we need to make our position clear, as individuals, as a citizen of the New York City business community, and a member of the PR industry. How You Can Be Ally to the Black Lives Matter Movement (Great Big Story). There are many reasons for it, but this, too, should and can change.

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ImPRessions - Crenshaw Communications

APRIL 3, 2020

Given the gravity of all that’s happening, however, business speakers should consider talk topics that reflect on the crisis when pitching sessions for late 2020 and 2021. The post How to Book Speaking Opps In The COVID Era appeared first on Crenshaw Communications.

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Prowly

APRIL 11, 2025

Just like Taylor Swift flipped the script with her Reputation album and taught us all how to shake it off she turned criticism into credibility and fans into fierce advocates. In this article, well explore how to build a reputation that shines even when facing bad reviews or growing public scrutiny. Brands can do the same.

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Agility PR Solutions

MARCH 17, 2021

After the year we all had, it should come as no surprise that crisis communications has become more important to PR. The post How to Prepare For, Respond to and Resolve a Crisis in 2021 appeared first on Agility PR Solutions. In fact, 73 percent of respondents to a survey Agility PR Solutions ran in December said so.

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Prowly

FEBRUARY 18, 2025

A public relations (PR) campaign is an orchestrated series of strategic communication efforts designed to achieve specific objectives. Typically, this is to build brand awareness, improve brand reputation, manage a crisis, or promote products, services and ideas. press releases, ads), and how to build momentum over time.

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Reputation Us

JANUARY 23, 2025

In 2025, RepUs continues to witness the evolution of reputation management and crisis mitigation in the real world and digital world. President and Chief Reputation Officer Casey Boggs of ReputationUs is a recognized global authority on reputation management and crisis mitigation for businesses and nonprofits.

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Melissa Agnes

SEPTEMBER 4, 2018

The YouTube Shooting Crisis: How Mountain View Police Department quickly regained control of the narrative that was going viral against their agency. This episode explores: How a Crisis Ready organizational mindset prepared MVPD for this moment before it happened. About this episode.

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