Melissa Agnes

SEPTEMBER 4, 2018

Captain Chris Hsiung and Katie Nelson, of Mountain View Police Department, join The Invincible Brand Podcast to discuss how they quickly overcame an escalating viral crisis in a way that increased the trust their community and the general public have in their brand. Follow and connect with MVPD on social: Facebook.

Crisis 176

Crisis Viral Brand Branding 176

Melissa Agnes

AUGUST 13, 2014

Braud says: “It is difficult to Tweet your way out of a crisis. It is difficult to Facebook post your way out of a crisis. ” Firstly, you aren’t supposed to tweet your way, or Facebook your way out of a crisis. They use blogs, news sites, Facebook campaigns, etc. That’s not the goal.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

Melissa Agnes

JUNE 12, 2014

Two years ago this month, Rich Klein , Jonathan Bernstein and I started a weekly Google Hangout where we would discuss the latest and hottest crisis trends and crises in the news. We named it, The Crisis Show. I was honored when Rich invited me back on the show to celebrate The Crisis Show’s two year anniversary.

Crisis 186

Crisis Crisis Management Crisis Communications Interviews 186

Prohibition

APRIL 7, 2022

Facebook becomes the go to for customer services enquires and launches Facebook reels. Facebook reels have been gaining traction recently as the platform mirrors the short-form content trend popularised by TikTok, following success on Instagram. Facebook becomes the customer service go to for consumers.

Instagram 62

Instagram Social Media Trends Media 62

Prohibition

APRIL 7, 2022

Facebook becomes the go to for customer services enquires and launches Facebook reels. Facebook reels have been gaining traction recently as the platform mirrors the short-form content trend popularised by TikTok, following success on Instagram. Facebook becomes the customer service go to for consumers.

Social Media 62

Social Media Trends Media Instagram 62

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. Such allies need to be organized, however, for crisis management messages to be consistent.

Corporate 96

Corporate Communications Crisis Management Crisis 96

PRSay

JUNE 30, 2021

Before witnesses had a moment to compose themselves, Fort Lauderdale Mayor Dean Trantalis, the city’s first openly gay leader and a witness to the incident, was quoted telling the already assembled media there had been a “terrorist attack” on the LGBTQ+ community. Photo credit: facebook ]. But I don’t regret my feelings.

Crisis Communications 107

Crisis Communications Crisis Communications Local 107

Stephen Waddington

FEBRUARY 12, 2021

Issues and crisis management have come to the fore as companies are forced to react to economic factors and as misinformation about COVID-19 continues to spread, placing a sharper focus on tackling fake news and the need for customer transparency and honesty. This is challenging for PR practitioners.

Crisis Management 88

Crisis Management Print Ethics Local 88

Melissa Agnes

DECEMBER 21, 2014

Law enforcement, as an industry in the United States in particular, is in the midst of a major crisis. Between what happened in Ferguson, New York, Phoenix, Cleveland, California… this crisis continues to spiral out of control with the divide between community and police continuing to grow. Or on Facebook.

Crisis 100

Crisis LinkedIn Twitter Crisis Management 100

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Cision

JANUARY 19, 2016

Brown discussed how Cision Global Insights helped mitigate the crisis faster by tracking audience in real time, provided qualitative and quantitative data for better decision-making and preserved the state’s tourism during the busiest season of the year. Could your brand manage a crisis in today’s social world?

Crisis 120

Crisis Tourism Local Crisis Management 120

Melissa Agnes

NOVEMBER 30, 2014

Tom also shares some unorthodox advice, discusses what him and his team have been doing to prep and educate the public on the Ebola crisis and some of the communication strategies they implement year-round to keep the members of their community safe. Fan The PIO Chronicles on Facebook.

Crisis Communications 100

Crisis Communications Crisis Crisis Management LinkedIn 100

PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. Stansell said there are several tactics that communications professionals should use for reaching key stakeholders, including emails, internal memos, conference calls and social media.

Communications 212

Communications Employee Crisis Policies 212

Prohibition

AUGUST 1, 2023

Vegan and vegetarian brands can leverage platforms like Instagram, Facebook, and TikTok to engage with their target audience directly. By sharing visually appealing content , such as delicious plant-based recipes, behind-the-scenes glimpses, and success stories, brands can build a loyal following and create a sense of community.

Brand 62

Brand Branding Ethics Storytelling 62

PRSay

APRIL 8, 2020

“Leaders should be trying to put themselves in the shoes of others to consider how the current situation might be affecting them,” says Stansell, chief communications officer for Children’s of Alabama , the pediatric health system based in Birmingham.

How To 193

How To Crisis Employee Resources 193

Prohibition

AUGUST 4, 2021

Online Brand Reputation Management is now one of the most important tools for business today. With the advent of online reviews, social media sites like Facebook, Twitter, Instagram etc., managing your reputation has become an all-encompassing affair that businesses can no longer ignore. Review Management. Owned Media.

Reputation 62

Reputation Brand Branding SEO 62

Cision

MAY 12, 2017

It was no official confirmation, but the impact of the update was felt across the SEO community. This will push down negative results and bring positive results high in the SERP and help in crisis management. Fred is a spam algorithm that works around links. The core algorithm linked to quality appeared around March 8, 2017.

Google 259

Google Digital PR Mobile SEO 259

Stephen Waddington

JUNE 26, 2018

It’s essential for reputation monitoring and crisis management. It’s a debate that’s taking place not in the media or PR industries, but among the computer and data science communities. AI is already writing news reports for the Associated Press, creating and optimising ads on Facebook, and producing movies such as Zone Out.

Ethics 69

Ethics Analysis Technology Data 69

NewsWhip

JUNE 2, 2021

Predictive Crisis Management . These networks include Facebook, used by 68% of US adults , and Twitter, used by 25%. . What is Predictive Crisis Management? . Predictive Crisis Management is one of the primary applications of predictive monitoring, alerting and planning. Predictive Alerts.

Media 88

Media Data Reddit Crisis 88

Sword and the Script

SEPTEMBER 19, 2022

This week I paused to catch up on reading several other PR and corporate communications surveys that I haven’t had a chance to read yet and summarize them here for you. Companies should be investing in the story behind their quarterly or annual results to resonate with the investment community and positively influence valuation.”

Survey 81

Survey Corporate Communications Financial 81

Waxing UnLyrical

JULY 14, 2014

The 5 Step Guide To Using Social Media in Crisis Management. I think I’ll start a crisis campaign today!” area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Campaigns.

SMB 77

SMB Case Study Nonprofit Social Media 77

NewsWhip

JUNE 10, 2021

Deploying crisis management teams | Jump to text. Is it isolated in one community or one space or one network? Or has it moved from Twitter to Facebook, or from Twitter to someone’s blog, or whatever it might be? How would you define the difference between risk management and crisis management?

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

NewsWhip

OCTOBER 21, 2020

NewsWhip now gives you a far more comprehensive view – with web, Facebook Pages, Snapchat, Instagram, YouTube, and verified Twitter accounts. Most recently, last month we released the most comprehensive Reddit monitoring solution in the world, and we’ve added it to Crisis Dashboard. Announcing the NewsWhip x Reddit Partnership.

Crisis 158

Crisis Reddit Reputation Tools 158

Waxing UnLyrical

MARCH 13, 2013

Here’s how it’s billed: Social media in a crisis. Three globally-known experts examine the fundamentals of social media crisis management. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. What to do when the tweet hits the fan?

Conference 103

Conference Social Media Crisis Crisis Management 103

PRSay

OCTOBER 1, 2018

The closure affected both the park and the surrounding communities during the height of the summer visitor season. Do you also manage social media for the park? As chief of the public affairs office, I write the news releases and the messages, and then the social media folks post them on Facebook, Twitter, Instagram, etc.

Public Affairs 88

Public Affairs Hotels Publicity Interviews 88

Critical Mention

FEBRUARY 27, 2020

One crucial reminder is that due to the incredible power of social media it is essential to remind brands and spokespeople of the need to manage their online voice and reputation. Building a brand community and/or family on social media is now just as important as obtaining an interview in national magazine.

Journalism 78

Journalism Social Media Radio Fashion 78

Critical Mention

NOVEMBER 13, 2019

Building internal connections to cultivate a collaborative community strengthens your organization as a whole. Good PR shouldn’t strictly be for people outside the office. Strengthen your office culture this season by bringing your employees together for a holiday gathering. Analyze your Media Strategy for Next Year.

Publicity 74

Publicity Employee Analysis Radio 74

Waxing UnLyrical

AUGUST 10, 2011

The fact remains, whether new media or old, you must learn and know how to write content that connects with your communities. Community management: Community management has come to the fore as a unique role and discipline in itself. For more on content rules, check out this great book.).

Ethics 75

Ethics Community Internal International 75

Beyond PR

MAY 12, 2017

It was no official confirmation, but the impact of the update was felt across the SEO community. This will push down negative results and bring positive results high in the SERP and help in crisis management. Fred is a spam algorithm that works around links. The core algorithm linked to quality appeared around March 8, 2017.

Google 64

Google Digital PR Mobile SEO 64

Norton's Notes

OCTOBER 13, 2014

The future of social media community management is in-house. So where does that leave PR agencies who focus entirely on the day-to-day management of Facebook pages and Twitter profiles? What PR has always been great at, and is founded upon, is reputation management and content creation. In-House as the Future.

Digital PR 45

Digital PR Trends Training Media Training 45

Waxing UnLyrical

OCTOBER 27, 2010

Keeping all this in mind, following are my top tips for whenever you have to develop a crisis management plan. Comment as pts moderator Josh Getting info Pending approval share On Facebook On Twitter flag Delete Hide Unhide Ban user New! Narciso Tovar Big Noise Communications @Narciso17 Reply Rate Up div.livefyre-comment).removeClass(livefyre-hidden)"

Crisis 71

Crisis Twitter Facebook Measurement 71

Bianchi Biz Blog

APRIL 29, 2024

Digital and Social Media Proliferation: With one of the world’s highest rates of Internet and smartphone penetration, digital and social media play a crucial role in Hong Kong’s communication strategies. Tailor your communication strategies to resonate with both the local and expatriate communities.

Marketing 94

Marketing Local Crisis Management Internal 94

Waxing UnLyrical

APRIL 11, 2012

One of my biggest peeves is seeing a company start a Twitter account or Facebook Page after a crisis happens, or seeing an uptick in activity after the bottom falls out. You’ve got to know your online community well to be “in the know” on how to best speak with them when this kind of thing happens.

Media Training 70

Media Training Crisis Training Crisis Communications 70

5W PR

OCTOBER 10, 2023

Social media provides a sense of connection and community. Crisis management Be prepared for crisis management on social media. Platforms like Facebook and Instagram offer sophisticated targeting options. Social media platforms have captured the hearts and minds of billions of people worldwide.

Social Media 88

Social Media Consumer Media Crisis Management 88

Sword and the Script

DECEMBER 20, 2022

And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. a) Many community newspapers going away and hopefully still being available in some kind of online format. Strengthening community-building and connections.

Marketing 192

Marketing Content Marketing Data Social Media 192

PRSay

MAY 4, 2021

However, according to some reports , women of childbearing age are particularly concerned about possible long-term side effects of the coronavirus vaccine, such as the discredited claims spread on Facebook, Twitter and other social media that the vaccines might cause miscarriages or infertility.

Publicity 173

Publicity Handbook Ethics Study 173

Newsfile

JANUARY 30, 2024

The social media channel contains a wide audience where you can engage, inform, and interact with a broad audience in real-time, fostering relationships and managing your reputation effectively. Platforms like Facebook and YouTube will continue to be effective since they have the top two numbers of social media users worldwide.

Trends 105

Trends YouTube Video Social Media 105