Melissa Agnes

APRIL 26, 2016

What is the goal of crisis management? The goal of crisis management is to salvage your organization’s reputation and bottom line when presented with a bad or threatening situation – or so says the majority of people. Whole Foods Market’s offensive crisis management strategy.

Crisis Management 100

Crisis Management Crisis Strategy Reputation 100

5W PR

FEBRUARY 24, 2025

Crisis management in the defense technology sector requires meticulous planning, precise execution, and constant readiness. When a crisis hits, organizations must respond swiftly and effectively to protect their reputation, maintain stakeholder trust, and minimize potential damage.

Crisis 78

Crisis Crisis Management Technology Exercises 78

5W PR

JANUARY 26, 2025

Brands can identify opportunities to showcase their social impact work through press releases, executive thought leadership, social content and influencer partnerships. Employee Activation and Internal Communications Employees serve as powerful ambassadors for corporate social responsibility efforts.

Strategy 78

Strategy Brand Branding Employee 78

PRSay

DECEMBER 2, 2020

Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

Crisis Management 107

Crisis Management Crisis Crisis Communications Airlines 107

Melissa Agnes

AUGUST 12, 2014

It takes time and energy to build a community of trust. It’s not something you can buy or demand, but something that needs to be earned over time – and focusing on building trust as a crisis preparedness strategy is important. The post The Role of The Social CEO in Your Crisis Communications appeared first on Agnes + Day.

Crisis Communications 251

Crisis Communications Crisis Communications Energy 251

Melissa Agnes

JANUARY 27, 2015

There is currently a huge divide between police officers / agencies and the communities they serve. The industry needs an emergence of leadership that is seriously lacking right now. His goal and his passion is in helping police agencies leverage social media to communicate effectively with their communities.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Melissa Agnes

AUGUST 13, 2014

” Way to hide and attempt to cover up… which has never resulted in good crisis management. As crisis pro, Patrice Cloutier , says “Public confidence is built on trust and trust is a result of dialogue.” Especially for effective crisis management. More crisis management case studies.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

5W PR

AUGUST 16, 2020

Nonetheless, those that seriously affect the brand, its employees, operations, and leadership can have devastating and long-lasting effects. The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value.

Crisis Management 88

Crisis Management Social Media Crisis Communications 88

Reputation Us

JANUARY 23, 2025

This reflects the overall sentiments of their executive team, staff, customers, communities, vendors and online communities. Building a Positive Reputation Through Thought Leadership The power of thought leadership in positioning executive or an entire organization as industry experts.

Reputation 78

Reputation Crisis Insurance Insurance 78

Melissa Agnes

OCTOBER 28, 2014

The decisions we make as a society and a community, as well as the decisions that officials make in the wake of these tragic events, shape how a country is perceived (weak, strong, united, unbreakable) and how the community can then pick up the pieces. The rules of crisis management and crisis preparedness apply here.

Case Study 216

Case Study Crisis Government Crisis Management 216

Prohibition

DECEMBER 13, 2021

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

PRSay

JANUARY 26, 2021

Equally important to evaluating vulnerabilities is recognizing opportunities in times of crisis — particularly when it comes to leadership. Jarring events can be traumatic for employees to process and cope with, and it is natural for many to look to leadership for clarity.

Crisis Communications 166

Crisis Communications Crisis Communications Leadership 166

Onclusive

SEPTEMBER 20, 2023

Lastly, is the enablement of more informed decisions around crisis management. Specifically analyzing their social media interactions, content engagement, and community management gives you the info you need to fine-tune your tactics. This knowledge enables you to build proactive crisis management strategies.

Analysis 221

Analysis Crisis Management Tools Strategy 221

Melissa Agnes

FEBRUARY 3, 2015

You wanna know what real crisis communication pros do? They understand that crisis prevention is the best form of crisis management. Positioning your organization as the voice of credibility and leadership requires relentless effort and commitment. Prevent the preventable. Plan for the unpreventable.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Reputation Us

AUGUST 1, 2016

If we think of a colony as a community, working in many ways like a company, one bee’s sting works something like a fire alarm going off. The pheromone she releases sends a crisis signal back to the hive, relaying information quickly: Act! Clear, consistent communications from the top are essential in a crisis.

Crisis Management 60

Crisis Management Crisis Crisis Communications International 60

PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. Inspire is a Women’s Business Enterprise National Council Certified 100% woman-owned company.

Crisis 141

Crisis Crisis Management Crisis Communications Journalism 141

Melissa Agnes

MARCH 12, 2020

We must take the leadership position and let our customers know that we are putting their safety and the safety of our communities first. After much discussion with our leadership, research on COVID-19 and tourism, and a serious headache, I am better able to keep the fear at bay.

Crisis 130

Crisis Crisis Management Tourism Resources 130

PRSay

APRIL 8, 2020

Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. From economic uncertainty to anxiety and disruptions to daily life, there are many immediate and potentially existential issues for an organization and its leadership.

How To 193

How To Crisis Employee Resources 193

The Hoyt Organization

FEBRUARY 13, 2025

Leverage Thought Leadership People connect more with trusted experts than faceless corporations. Micro-Influencers: Engage niche communities with highly relevant health topics 8. Measure Performance & Plan for Crisis Management Track Metrics: Monitor media impressions, website traffic, social engagement, and sentiment analysis.

Healthcare 52

Healthcare Strategy Publicity Storytelling 52

Onclusive

AUGUST 30, 2023

Building Brand Awareness Through Thought Leadership Thought leadership is an effective way to establish a brand as an industry authority. Swift and thoughtful responses to negative feedback can help in managing and mitigating potential reputation crises.

Brand 195

Brand Branding How To Reputation 195

5W PR

OCTOBER 10, 2024

For example, a boutique hotel might share the founder’s passion for design and hospitality, while a luxury resort could highlight its commitment to sustainability and community engagement.  Crisis Management Even the most successful brands can face challenges.

Consumer 78

Consumer Brand Branding Crisis Management 78

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. Such allies need to be organized, however, for crisis management messages to be consistent.

Corporate 109

Corporate Communications Crisis Management Crisis 109

5W PR

OCTOBER 1, 2024

PR transcends its traditional role in crisis management in today’s competitive landscape. Lastly, it’s thought leadership. PR can profoundly shape brand perception through crisis management—effective crisis communication to mitigate damage from negative events and restore trust. 

Brand 88

Brand Branding Crisis Management Crisis Communications 88

Melissa Agnes

OCTOBER 28, 2014

The decisions we make as a society and a community, as well as the decisions that officials make in the wake of these tragic events, shape how a country is perceived (weak, strong, united, unbreakable) and how the community can then pick up the pieces. The rules of crisis management and crisis preparedness apply here.

Crisis Management 100

Crisis Management Crisis Government Community 100

PRSay

OCTOBER 14, 2021

How do you maintain a balance between your work and your community/volunteer service, including serving on the PRSA Board? Any single week can be filled with meetings, coaching, planning, evening events, creative work, crisis management and volunteering with PRSA and in the community.

Meeting 148

Meeting Crisis Management Energy Resources 148

PRSay

OCTOBER 3, 2024

So, let’s look at how authentic, consistent brand storytelling can build a supportive community that will have your back when times get tough. This is the foundation of trust, and it’s what you’ll need to rely on when a crisis inevitably comes. To build that community, you need to set the expectation and meet it consistently.

Storytelling 158

Storytelling Crisis Brand Branding 158

Melissa Agnes

OCTOBER 19, 2014

As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic. With this responsibility comes the need for effective, credible and authoritative crisis leadership.

Crisis 100

Crisis Crisis Management Government Crisis Communications 100

5W PR

OCTOBER 8, 2024

Extending beyond crisis management and media relations, PR takes a comprehensive approach to nurturing positive stakeholder relationships, building brand reputation, and driving business growth. This strategy is particularly valuable for B2B brands seeking to attract and retain customers through thought leadership.

Brand 78

Brand Branding Crisis Management Leadership 78

Melissa Agnes

DECEMBER 21, 2014

Between what happened in Ferguson, New York, Phoenix, Cleveland, California… this crisis continues to spiral out of control with the divide between community and police continuing to grow. But unfortunately, there is currently a lack of true leadership on behalf of law enforcement around the country. This needs to stop.

Crisis 100

Crisis LinkedIn Twitter Crisis Management 100

Sword and the Script

DECEMBER 20, 2022

And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. a) Many community newspapers going away and hopefully still being available in some kind of online format. Strengthening community-building and connections.

Marketing 213

Marketing Content Marketing Data Social Media 213

Reputation Us

JUNE 15, 2022

Several studies conducted in the past few years have sought to identify what business issues are keeping CEOs up at night the most One group, Serenity in Leadership interviewed global business leaders across different business sectors earlier this year and found eleven general uncertainties concerning the C-suite. . Pervading uncertainty.

Reputation 146

Reputation Nonprofit Crisis Training 146

PRSay

NOVEMBER 27, 2023

16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management.

Crisis Communications 128

Crisis Communications Crisis Communications Crisis Management 128

PRSay

MARCH 16, 2020

What follows are basic guidelines and resources that PRSA members can use to initiate and support factual conversations in your community and with your internal and external audiences. Garland Stansell, APR, PRSA’s 2020 chair, has discussed the topic at PRsay as well as several trade publications, including PRNews and Bulldog Reporter.

Crisis 218

Crisis Communications Publicity Resources 218

Waxing UnLyrical

JULY 14, 2014

How Your Organization’s CEO Can Use Social Media for Thought Leadership. Why: Beth Kanter examines what nonprofits can do to cultivate a successful thought leadership campaigns for their CEOs, but this great post has lessons for for-profit leaders as well. The 5 Step Guide To Using Social Media in Crisis Management.

SMB 84

SMB Social Media Nonprofit Case Study 84

PRSay

MAY 4, 2021

Among the most toxic falsehoods — which, for the record, already has been thoroughly rebuked by the medical community — is the idea that vaccinations can lead to infertility. According to The American College of Obstetricians and Gynecologists, there isn’t any evidence that the vaccines can lead to loss of fertility.

Publicity 173

Publicity Handbook Ethics Study 173

5W PR

SEPTEMBER 30, 2024

A PR agency can help doctors and healthcare providers communicate preventive tips and best practices for managing cold and flu symptoms. Managing Crisis Communications for Healthcare Providers Cold and flu season can lead to unforeseen challenges, from patient complaints to misinformation circulating about treatments or medications.

Agency 78

Agency Pharmaceuticals Healthcare Crisis Management 78

PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. (As of March 6, the Centers for Disease Control and Prevention reported 12 virus-related deaths in the United States.) These types of things can throw a company into chaos,” said T. Garland Stansell, APR, PRSA’s 2020 chair.

Communications 212

Communications Employee Crisis Policies 212