NewsWhip

JUNE 10, 2021

Building a framework for reputation management: Christopher Rivera @ Samsung. Christopher Rivera, Director of Reputation & Risk, Samsung Electronics America. Chris Rivera has led as the Director of Reputation & Risk at Samsung Electronics America for more than three years. Real-time risk management | Jump to text.

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

I’ll flesh out strategies in my next post, but the steps toward cancel club redemption are similar to any reputation crisis playbook – but on steroids. Speed is of the essence, which is why PR teams and agencies should be prepared with the right listening and monitoring tools and, critically, a plan for quick response.

Construction 385

Construction Crisis Social Media Reputation 385

Reputation Us

AUGUST 1, 2016

If we think of a colony as a community, working in many ways like a company, one bee’s sting works something like a fire alarm going off. The pheromone she releases sends a crisis signal back to the hive, relaying information quickly: Act! The post Crisis Management: Working with Bees appeared first on LTPR.

Crisis Management 60

Crisis Management Crisis Crisis Communications Internal 60

Melissa Agnes

MARCH 15, 2018

I recently had the opportunity to sit down with Jordan Redshaw, one of the communications managers with the recovery task force at the Regional Municipality of Wood Buffalo (a.k.a. How Jordan and his team leveraged monitoring tools to help expand the reach of their crisis communications. Running time: 47:20.

Crisis 145

Crisis Crisis Communications Crisis Management Community 145

NewsWhip

OCTOBER 21, 2020

For global companies, reputation is the new gold. Meanwhile, the threats to reputation have never been more variable or complex. Today’s communications professionals are tasked with the delicate work of anticipating, managing, and responding to reputation crises, often all at the same time — and with very little time for analysis.

Crisis 158

Crisis Reddit Reputation Tools 158

Prohibition

FEBRUARY 14, 2023

Overview of Tech PR Tech PR is the strategic use of communications and relationships to build the reputation of a brand or business in the technology industry. Tech PR is an essential tool for tech companies to stand out from the competition and achieve maximum impact and results.

Strategy 62

Strategy Brand Branding Technology 62

Melissa Agnes

AUGUST 13, 2014

Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days. Doing so will only hurt your organization’s reputation. Calling your stakeholders idiots is also not something I would advise (to anyone).

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

Melissa Agnes

DECEMBER 11, 2014

Not only do they have very distinct meanings, but they need a different management response. Issues can be the warning signs that a crisis is possible. And issue management can be regarded as a powerful tool for crisis prevention. In fact a crisis has been known to be described as an issue that WASN’T managed.

Crisis 249

Crisis Chemicals Crisis Management Television 249

Melissa Agnes

DECEMBER 11, 2014

Not only do they have very distinct meanings, but they need a different management response. Issues can be the warning signs that a crisis is possible. And issue management can be regarded as a powerful tool for crisis prevention. In fact a crisis has been known to be described as an issue that WASN’T managed.

Crisis 133

Crisis Crisis Management Chemicals Television 133

Prohibition

AUGUST 1, 2023

By knowing their audience, brands can tailor their PR campaigns to effectively communicate their message and values. Benefits of PR for Vegan and Vegetarian Brands Food PR plays a vital role in enhancing the visibility and reputation of vegan and vegetarian brands.

Brand 62

Brand Branding Ethics Storytelling 62

Prohibition

AUGUST 2, 2023

Influencer marketing has become an incredibly powerful tool for brands to reach their target audience. The role of public relations in drink brand promotion While influencer marketing plays a crucial role in promoting drink brands, public relations (PR) also plays a significant role in building brand reputation and credibility.

Brand 62

Brand Branding Reputation Consumer 62

Cision

MAY 12, 2017

It was no official confirmation, but the impact of the update was felt across the SEO community. Alternatively, keep a track of the backlinks on poor-quality websites with tools like Ahrefs. This will push down negative results and bring positive results high in the SERP and help in crisis management. Google Fact Check.

Google 259

Google Digital PR Mobile SEO 259

Doctor Spin

APRIL 5, 2023

Reputation —Reputation plays a huge role in public relations for small businesses. A negative review or comment online can quickly spread and damage their hard-earned reputation within their community or industry. Improved crisis management —A solid PR strategy can help small businesses manage crises more effectively.

Small Business 52

Small Business Strategy eBook Reputation 52

Stephen Waddington

JUNE 26, 2018

The first task of the recently formed CIPR artificial intelligence panel, #AIinPR for short, was to crowdsource tools that are commonly used in practice. If you spot a tool that’s missing or want to challenge our characterisation please make a submission to the project via this form. You can review the results in this document.

Ethics 69

Ethics Analysis Technology Data 69

Doctor Spin

APRIL 5, 2023

Reputation. Reputation plays a huge role in public relations for B2B. A negative review or comment online can quickly spread and damage their hard-earned reputation within their community or industry. Improved crisis management. A solid PR strategy can help a B2B organisation manage crises more effectively.

B2B 52

B2B Strategy eBook Small Business 52

Stephen Waddington

JULY 11, 2018

Making sense of AI in PR Our first task was to crowdsource tools that are commonly used in practice. To date we’ve characterised more than 120 tools. In my day job at Ketchum, we routinely use tools such as Traackr to identify stakeholders and influencers. It’s essential for reputation monitoring and crisis management.

Analysis 60

Analysis Ethics Technology Crisis Management 60

Melissa Agnes

FEBRUARY 3, 2015

You wanna know what real crisis communication pros do? They understand that crisis prevention is the best form of crisis management. Crisis communication is all about, you guessed it, communication! Developing a reputation based on transparency, authenticity, trust and credibility.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Onclusive

SEPTEMBER 20, 2023

Key takeaway – Competitive benchmarking is a valuable tool that you can leverage with insights gained from competitor analysis for a deeper understanding of where your brand sits in your industry’s landscape. Lastly, is the enablement of more informed decisions around crisis management.

Analysis 221

Analysis Crisis Management Tools Strategy 221

Konnect Agency

APRIL 20, 2021

As we learned in summer 2020, a brand’s social and digital channels are just as susceptible to crises and cannot be ignored when crisis planning. An unexpected event, combined with social media’s immediacy, makes crisis communications and reputation management even more critical. What went well?

Crisis 52

Crisis Brand Branding Crisis Communications 52

Doctor Spin

FEBRUARY 22, 2024

PR professionals control the narrative, mitigate damage, and restore public confidence during a crisis. Through consistent and effective communication, PR can sway public opinion in favour of the organisation, enhancing its reputation and standing in the community. Public relations: State of the field.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Onclusive

AUGUST 30, 2023

In this blog, we’ll outline clear tactics you can implement to build brand value by building stronger brand awareness, protecting your brand, and increasing your brand reputation. But the task of building and maintaining a lasting brand value is a t ricky one, requiring careful strategy and dedicated execution.

Brand 195

Brand Branding How To Reputation 195

PR in High Definition

SEPTEMBER 27, 2021

Back then, no one had even heard of an “online reputation”, let alone the need to manage one, and conveying a message to an audience en masse and connecting with the public only happened through a handful of channels. Having an online presence is an essential part of a business’s operations and a key communication tool at present.

Reputation 62

Reputation Employee Crisis Crisis Management 62

Beyond PR

MAY 12, 2017

It was no official confirmation, but the impact of the update was felt across the SEO community. Alternatively, keep a track of the backlinks on poor-quality websites with tools like Ahrefs. This will push down negative results and bring positive results high in the SERP and help in crisis management. Google Fact Check.

Google 64

Google Digital PR Mobile SEO 64

Prohibition

DECEMBER 17, 2021

Crisis communications is an important aspect to tackle as a business owner. A crisis occurs when there is a severe risk or threat to the reputation, business, and organisational viability. A crisis can negatively impact your brand and reputation on multiple levels if it’s left unaddressed.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Remote PR Jobs

MARCH 27, 2024

A well-crafted public relations case study can be an immensely powerful tool for PR professionals, agencies, and freelancers. Whether it was a viral social media campaign , a groundbreaking product launch, or a crisis management triumph, set the stage for the journey ahead. Ready to elevate your PR game?

Case Study 130

Case Study Study Writing How To 130

5W PR

JANUARY 31, 2024

Crisis Management PR: Addresses and mitigates potential damage to a tech company’s reputation during challenging situations or crises. It’s important to have a plan in place before a crisis might arise. Social media is also used to manage and enhance the company’s online reputation.

Technology 78

Technology Product Launch Crisis Management Case Study 78

Waxing UnLyrical

AUGUST 10, 2011

The fact remains, whether new media or old, you must learn and know how to write content that connects with your communities. Community management: Community management has come to the fore as a unique role and discipline in itself. Moreover, AVEs are (finally) being dropped as a tool for measurement.

Ethics 75

Ethics Community Internal International 75

Sword and the Script

DECEMBER 20, 2022

And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. a) Many community newspapers going away and hopefully still being available in some kind of online format. Strengthening community-building and connections.

Marketing 196

Marketing Content Marketing Data Social Media 196

Newsfile

JANUARY 30, 2024

Melissa Strle It can be challenging for PR professionals to navigate through an array of tools and strategies. Generative AI tools can solve an important challenge faced in idea contests: combining or merging a large number of ideas to produce much stronger ones. Crisis Management Effectiveness : Impact of PR efforts in crises.

Trends 105

Trends YouTube Video Social Media 105

Cision

DECEMBER 4, 2017

Fortunately, the GitLab team had already rolled out a crisis management plan. They took the initiative to inform their clients of the crisis before social media started flooding with negative tweets and comments. So, the GitLab staff decided to rope in the professional community for help.

Crisis 271

Crisis Brand Branding How To 271

Norton's Notes

OCTOBER 13, 2014

The future of social media community management is in-house. So where does that leave PR agencies who focus entirely on the day-to-day management of Facebook pages and Twitter profiles? What PR has always been great at, and is founded upon, is reputation management and content creation. In-House as the Future.

Digital PR 45

Digital PR Trends Training Media Training 45

Ethical Voices

DECEMBER 12, 2022

I’ve recently moved into an international leadership role, bringing together a borderless agency team to unlock opportunities across WE’s international sectors, its capabilities, services, and IP, to really fuel this next generation of growth, and advance our integrated communication expertise across those markets.

Ethics 74

Ethics Brand Branding Internal 74

NewsWhip

JUNE 23, 2021

Social listening tools | Jump to text. So, this team that we’ve created and that I oversee, we really sit at the intersection of the quantitative data that comes from tools like NewsWhip and the qualitative expertise of the strategists across our different client teams. Talking Points. Agency of the future | Jump to text.

Data 78

Data Media Analytics Energy 78

Karen Freberg

OCTOBER 10, 2020

In the 2010’s, we then had Olivia in “Scandal” for handling crises and work in reputation management. Where are the research and monitoring tools to determine what people are saying about the brands that the agency is working for? What show am I talking about? We are the voices behind the brands on social.

Social Media 114

Social Media Media Fashion Agency 114

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts. That’s actually a pretty powerful tool in these discussions.

Ethics 79

Ethics Corporate Leadership Groups 79

Landis PR

JANUARY 3, 2022

Communicating will always be important, but now more than ever taking a role as communicators and advisers being conciliators, raising values such as the ability to listen to the other, the value for the environment and respect for the communities. Uwe Schmidt, Managing Partner, Industrie-Contact , Hamburg, Germany. “PR

Trends 52

Trends Trade Shows Agency Communications 52

NewsWhip

AUGUST 11, 2021

For example, Samsung’s communications team has built a data-informed reputation risk monitoring framework around the top areas the company cares about reputationally, identifying key narratives, influencers and outlets. Detractors and critics are part of your reputation landscape too. Detect and quantify misinformation fast.

Brand 78

Brand Branding Groups Data 78