Deirdre Breakenridge

SEPTEMBER 3, 2014

SumAll allows you to look at your Twitter data over time and to look at data sets together for a more complete picture of your activity. I’ve also recently received information on being a Skim’bassador, which is a great way to enjoy the theSkimm and get involved in their fun contests and giveaways and to become a part of a dynamic community.

Communications 383

Communications Tools Google Resources 383

Cision

SEPTEMBER 22, 2015

If media relations is an arm of public relations, community management is another. A community grows your reach and influence. If those people like you and what you have to say, the community and loyalty grows. If those people like you and what you have to say, the community and loyalty grows. Mention people on Twitter.

Community 120

Community Guidelines Crisis Communications Instagram 120

Melissa Agnes

SEPTEMBER 7, 2014

Within this unit, they’re in the process of developing a customer service strategy for the Toronto Police Service, with a heavy focus on internal customer service to start. Their thinking is that if they improve customer service internally, it will have a positive effect on their external customer service. Or via email.

Customer Service 227

Customer Service Crisis Crisis Communications Web 227

Flack's Revenge

DECEMBER 20, 2018

Far too many brands delegate, and relegate social strategy development and implementation to their ad agencies, internal marketing departments, even their PR intern, with a mandate to replicate, share, and spread commercial messages. Thanks for participating, Deborah Weinstein! Are the social media waters still safe for marketing?

Marketing 244

Marketing Facebook Social Media Community 244

Deirdre Breakenridge

MAY 30, 2019

Join the #PRStudChat Twitter discussion on Thursday, June 13th at 12:00 p.m. Our community will also learn the importance of observing the leaders in an organization (regardless of their titles). Some of the topics/questions Ken and the #PRStudChat community will answer include: 1. What’s your definition of leadership?

Leadership 236

Leadership Community Energy Twitter 236

Cision

DECEMBER 4, 2017

So, the GitLab staff decided to rope in the professional community for help. This strategy turned GitLab’s crisis into a challenge for fellow community members. Communicate With Internal Stakeholders. So, having a clear-cut internal communication strategy is extremely crucial to your organization ’ s survival.

Crisis 271

Crisis Brand Branding How To 271

PRSay

OCTOBER 12, 2018

Austin, Texas, was the backdrop for PRSA’s International Conference this past week. The theme: “Communications Convergence” covered a range of topics including conflicts, creativity and client relationships. What’s on the mind of PR professionals these days? Don’t avoid conflict. Secretary of Labor.

Conference 111

Conference Internal International Storytelling 111

Deirdre Breakenridge

FEBRUARY 26, 2018

A Guest Post by Corina Manea, Chief Community Officer of Spin Sucks & Founder of NutsPR. By involving your employees, those who become your internal brand ambassadors , you show the human side of your brand. Make it about your team, and you’ll reach your community’s hearts. It’s about your community.

Brand 256

Brand Branding Social Media Employee 256

Deirdre Breakenridge

MARCH 20, 2017

A Guest Post By Corina Manea, Chief Community Officer for Spin Sucks, & Founder of NutsPR. You manage your brand’s community on social media, interacting with people, talking and listening to them. You create communication strategies that go hand in hand with your company’s business goals. Connect with her on Twitter.

Community 244

Community Social Media Course Measurement 244

Deirdre Breakenridge

OCTOBER 16, 2014

However, I managed to share three big trends along with three new practices for PR professionals in an Expert Express Talk at the PRSA International Conference in Washington, DC ( #PRSAICON ). Knowing that communication has no borders and boundaries. Understanding diverse environments internally and externally.

Big Data 250

Big Data Data Education International 250

Cision

MAY 18, 2017

Back in June of 2009, an engineer posted a seemingly random tweet: That individual might not have had many followers on Twitter, and more than likely only a fraction of them ever saw the tweet. They may include your company’s handle, but 31% of company mentions on Twitter don’t.”

How To 198

How To Instagram Social Media LinkedIn 198

Waxing UnLyrical

OCTOBER 4, 2017

” Which is why a recent PRWeek article quoting WE’s “president of international” (yes, this is actually his title) saw my jaw hit the floor in record time. Twitter Facebook Google+ LinkedIn Why WE’s “President of International” is Completely Wrong About PR.

Internal 44

Internal International YouTube Nonprofit 44

5W PR

APRIL 5, 2025

Communication Protocols Clear communication protocols establish how information flows during a crisis. Timely Response Speed matters in crisis communication. According to a study by Twitter, 53% of users expect companies to respond to their complaints within an hour.

Crisis 78

Crisis Communications Crisis Communications Crisis Management 78

Melissa Agnes

JUNE 19, 2014

Q: How do you communicate with those people in your community who do not have the means or refuse to use social media? A: Although we serve a very tech-savvy community, we understand that digital media channels are only part of our overall department efforts to reach our community.

Crisis Communications 197

Crisis Communications Crisis Communications Community 197

Waxing UnLyrical

MARCH 8, 2013

Happy International Women’s Day! Kathy goes by the moniker @ChiefHotMomma on Twitter, and is just so delightfully hawt in every department that matters, it kills me. To, For, and Of Women on International Women’s Day is a post from: Waxing UnLyrical. In a good way. What is the Hot Mommas Project?

Internal 101

Internal International Case Study Insurance 101

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. This isn’t the Communications Only Club.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

5W PR

JANUARY 22, 2025

Their approach turned potentially frustrated customers into advocates who appreciated their honest communication style. Internal communication is particularly critical – employees must understand the situation and their role in the response.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

ImPRessions - Crenshaw Communications

JULY 15, 2020

I was quickly reminded by a stranger on Twitter that I was lucky to still have work. Finally, bear in mind virtually no digital communication is private. Internal office emails will be shared, deleted posts can be screenshot and saved, and you may not always be muted on that Zoom when you think you are. True enough.

Reputation 221

Reputation How To SEO Guidelines 221

Deirdre Breakenridge

DECEMBER 4, 2018

Creating a space for young people to share their stories can inspire them to connect with their own community and be part of the change. DoSomething.org is all about empowering young people across the globe to make positive change, both online and off, through campaigns that make an impact in the community.

Nonprofit 240

Nonprofit Storytelling Instagram Facebook 240

Stuart Bruce

OCTOBER 30, 2014

I won’t be predicting that Whisper is the next Twitter or Snapchat is the next Facebook. It’s 86% for Twitter, 98% for Instagram or 100% for Snapchat. We can understand how Facebook and Twitter conversations can represent different parts of the community. Advertising can’t do that. I see three main drivers.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Deirdre Breakenridge

FEBRUARY 8, 2019

ET, #PRStudChat (sponsored by Spin Sucks ) community members gather for a Twitter chat on “PR for Issues & Advocacy.” During the Twitter chat, Rebecca will be addressing questions about PR for issues and advocacy. During the Twitter chat, Rebecca will be addressing questions about PR for issues and advocacy.

Policies 157

Policies Community Twitter Blogging 157

ImPRessions - Crenshaw Communications

DECEMBER 19, 2023

But the reaction in the gay and trans community was swift and angry, and sales suffered. Walk the walk before you talk: International Women’s Day It was more an embarrassment than a crisis, but in March of 2022, hundreds of companies marked International Women’s Day with promotions or social posts of support.

Banking 212

Banking Nonprofit Twitter Advertising 212

Sword and the Script

OCTOBER 3, 2023

BuzzSumo edges into PR with journalist database for SMBs; Poppulo adds generative AI for internal comms; why don’t PR software vendors follow basic PR standard practices? Poppulo adds generative AI for internal comms Poppulo, which develops an internal comms platform called Harmony, said it embedded generative AI into its platform.

Analysis 173

Analysis Tools SMB Software 173

Stephen Waddington

DECEMBER 17, 2020

Qualifications, continuous learning and a mature community of practice that engage theory and practice are among the hallmarks of a mature profession. The public relations industry has a thriving research community but there’s limited exchange between theory and practice. I fear history continues to repeat itself.

Case Study 201

Case Study Conference Exercises Print 201

PR for Anyone

OCTOBER 25, 2023

After a 30 year career in international media, Diane longed to tell stories in a different way. She is an accomplished actress, model, and voice over artist. In the past, she has worked as a video producer and creative director for Voice of America. Find us on

Instagram 162

Instagram LinkedIn YouTube Creativity 162

5W PR

MARCH 1, 2025

This content strategy works particularly well on platforms like Twitter and Instagram, where esports fans already actively engage with gaming content. The International, League of Legends World Championship, and other premier events attract millions of viewers, creating natural promotional windows.

Education 78

Education Analysis Measurement Infographics 78

Cision

SEPTEMBER 1, 2016

Micro-targeting and befriending influencers in individual communities is a strategy that could work well in other countries and cultures, too. Local influencers can explain what types of communication strategies will – and will not – work in their communities. That’s one thing that our communities love.”.

Local 216

Local Government Community Corporate 216

Cision

OCTOBER 20, 2016

Cision found more than 3,000 comments on social in reference to trust and last year’s PRSA International Conference. As the communications industry prepares for this weekend and next week’s PRSA 2016 International Conference , the question is: How has the conversation around trust evolved over the past 12 months?

Conference 120

Conference International Internal Community 120

PR for Anyone

MAY 16, 2023

From being the first-ever intern at Virgin Records UK to launching reality TV shows at MTV and VH1, this powerhouse has done it all. Today we’re joined by Barbara Barna Abel, talent development, media coach and host of the award-winning podcast Camera Ready & Abel. Find us on

Instagram 130

Instagram YouTube Media Twitter 130

PR for Anyone

MAY 16, 2023

From being the first-ever intern at Virgin Records UK to launching reality TV shows at MTV and VH1, this powerhouse has done it all. Today we’re joined by Barbara Barna Abel, talent development, media coach and host of the award-winning podcast Camera Ready & Abel.

Instagram 130

Instagram Media Twitter International 130

ImPRessions - Crenshaw Communications

OCTOBER 31, 2017

Whether for a brand or an individual, most good PR people spend their time helping internal or external clients create a positive perception among key audiences or building a specific kind of reputation in the marketplace. Become a member of professional online communities; be known for your insights, collegiality, or responsiveness.

Reputation 185

Reputation SEO Web Community 185

Shift Communications

JULY 10, 2015

Being a community manager may sound like a cool, trendy job filled with fun and creativity. Whether you’re managing a community of thousands or one of 100, you are the eyes and the ears of the company on platforms like Twitter and Facebook. A good monitoring tool can be your community managing BFF. Monitoring Tools.

Community 60

Community Tools Measurement Crisis 60

Stephen Waddington

JANUARY 15, 2020

There were some clear misses in my original essay: social media activism, internal communications, storytelling and professionalism in PR. It is almost a sport on Facebook, Instagram and Twitter. Twitter has recognised that brand trolling has become such an issue that it is rolling out moderation tools.

Storytelling 78

Storytelling Social Media Internal International 78

Cision

MAY 19, 2016

Meghan Gross, executive vice president at Grayling, says a successful communication strategy starts with a strong internal foundation. In this interview, Meghan discusses the process of developing solid communication, driving authentic content through employees and keeping all stakeholders informed and engaged.

Employee 174

Employee Reputation International Internal 174

wiredPRworks

MARCH 23, 2022

Four levels of podcasting and where to get started Why you need to invest in your passion What’s up with Twitter Spaces Where we’re going with Podcasting 2.0 Her career as a podcast producer, social media strategist, conference organizer, speaker, and community builder well prepared her to recognize the impact Web 3.0 epodcaster.

Web 119

Web Transportation Social Media Twitter 119

Sword and the Script

JUNE 27, 2020

Public relations has wrestled with messaging during the COVID-19 pandemic, but studies also show it has improved business collaboration and internal communications The events of 9/11 changed air travel. How will it change PR and communications? The recession of 2008 changed housing.

Study 139

Study Publicity Survey International 139

Sword and the Script

JUNE 6, 2023

Internal comms. Staffbase, which provides an internal comms platform published release notes detailing product enhancements for Q2 2023. Among them are email personalization, chatbot reactions and enhancements to the “news channel” for internal comms. Layoffs at internal comms platform. Brandwatch renews with Twitter.

Survey 179

Survey Software B2B Pitching 179