article thumbnail

Social Media Reputation Management: How to Control Your Online Image

Prowly

What does it mean to manage social media reputation? Managing your social media reputation is all about keeping an eye on how people see your brand, handling issues with care, and rebuilding trust when it matters most. So what should you do to take care of the social media reputation management aspect of your brand?

article thumbnail

How Not To Get Cancelled: A PR View

ImPRessions - Crenshaw Communications

.” When it comes to brand cancel culture, there’s often a constructive goal – to correct mistakes or encourage change. Yes, social media pushback can be constructive, yet it often spins out of control. To its credit, the social media manager for Duolingo posted a heartfelt apology.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Integrating PR Strategies into Your Digital Marketing Plan for Maximum Impact

5W PR

Another strategy is to utilize social media. Identify the social media platforms most active for the target audience. Use social media analytics to track engagement and optimize strategy. Show appreciation for positive feedback and address negative feedback constructively.

article thumbnail

5 Benefits Of Interning At A PR Firm

ImPRessions - Crenshaw Communications

It wasn’t until I started interning that I realized the world of public relations isn’t made up of only social media gurus and celebrity publicists. So, ask questions, observe, take risks, be open to constructive feedback, and adjust in order to succeed in your present and future environment. .

article thumbnail

Handling Social Media Complainers

Rock the Status Quo

They’re unavoidable on social media and most of us quake in fear at the thought of handling them wrong. Customer service is a HUGE component of social media, but does it apply to public relations? Complainers jump on social media, because it brings audience to their voice. Social media is real-time.

article thumbnail

The Importance of Social Media in Crisis Management

Prohibition

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

article thumbnail

Pearson Podcasting: How ‘This Is Us’ Can Help Us Become Better Podcasters

Deirdre Breakenridge

Record a few snippets of the show on your phone and post it to your social media or website. Your supporters can provide constructive feedback to keep your podcast fresh and exciting. If you have any other Pearson Podcast connections, be sure to connect with me on social media so we can compare notes!