Melissa Agnes

MAY 22, 2014

Guide your team to effectively manage any type of issue that may arise online. Clearly indicate when to jump in and respond and when to escalate the situation to the crisis management team. Issues management plan and procedures (including do’s, don’ts, tone of voice, etc.). Social media guidelines.

Crisis Management 273

Crisis Management Infographics Crisis Guidelines 273

5W PR

MARCH 31, 2025

Understanding FDA Regulations in Health Tech PR The FDA maintains strict guidelines for how medical devices and health technology companies can communicate about their products and services. Crisis Management and Compliance When compliance issues arise, PR teams must be prepared to respond quickly and appropriately.

Guidelines 78

Guidelines Crisis Communications Policies Healthcare 78

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Melissa Agnes

AUGUST 26, 2014

Does the blame (partially or in full) fall on the employer who put the young person to task without first providing them with the proper training and guidelines? Employees and Crisis Management Food for Thought' Do you think that young people are mostly at fault for the mishaps we commonly see on social?

Social Media 221

Social Media Crisis Management Guidelines Media 221

5W PR

APRIL 5, 2025

Understanding Crisis PR Crisis public relations focuses on protecting and defending an organization’s reputation during situations that pose significant threats. The Institute for Crisis Management defines a business crisis as “a significant business disruption that stimulates extensive news media coverage.”

Crisis 78

Crisis Communications Crisis Communications Crisis Management 78

Melissa Agnes

MAY 2, 2016

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. 1- Activation guidelines. 5 important elements to include in your crisis plan. 1- Activation guidelines. Internal escalation protocol(s).

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

5W PR

FEBRUARY 28, 2025

Foreign Corrupt Practices Act and the UK Bribery Act set strict guidelines for business conduct. Crisis Management in International Markets Defense technology companies must prepare for potential crises that can affect international relationships. Anti-corruption laws like the U.S.

International 78

International Internal Crisis Management Technology 78

Onclusive

APRIL 22, 2021

Develop and circulate a crisis management plan. Being ready with a PR crisis management plan not only shows that you are prepared and in control of your response, but it also saves everyone involved unnecessary stress and confusion. Prepare draft messages and content guidelines.

Crisis 195

Crisis How To Crisis Communications Crisis Management 195

5W PR

FEBRUARY 24, 2025

Crisis management in the defense technology sector requires meticulous planning, precise execution, and constant readiness. When a crisis hits, organizations must respond swiftly and effectively to protect their reputation, maintain stakeholder trust, and minimize potential damage.

Crisis 78

Crisis Crisis Management Technology Exercises 78

5W PR

MARCH 12, 2025

Strong crisis management protects brand reputation. Start by implementing these strategies systematically, measuring results, and refining your approach based on data-driven insights.

Case Study 78

Case Study Brand Branding Ethics 78

5W PR

FEBRUARY 14, 2025

This guide provides practical strategies for small business owners to build and execute crisis communication plans that work with limited resources. Building Your Crisis Response Framework The foundation of effective crisis management starts with a clear framework.

Small Business 78

Small Business Crisis Communications Crisis Communications 78

5W PR

FEBRUARY 20, 2025

Crisis Management Protocol Having a solid crisis management plan is essential for maintaining brand loyalty during safety concerns.

Company 78

Company Brand Branding Crisis Management 78

5W PR

MARCH 18, 2025

Working with Regulatory Bodies Close coordination with the FDA and other relevant agencies ensures compliant recall management. Submit required documentation promptly and align public communications with regulatory guidelines. Organizations need dedicated social media crisis protocols.

Crisis 60

Crisis Healthcare Crisis Communications Crisis Management 60

5W PR

FEBRUARY 22, 2025

PR teams develop comprehensive crisis communication plans that enable quick, effective responses to challenges. A 2023 Gallup poll found that 72% of Americans worry about the privacy implications of new technologies.

Publicity 78

Publicity Privacy Technology Ethics 78

Melissa Agnes

JUNE 13, 2015

Tom and I discuss the importance of understanding and meeting the public’s readability levels when it comes to preparing for and drafting emergency management messages. This episode of The Crisis Intelligence Podcast discusses: Why low readability levels matter in crisis communications. Connect with Melissa on LinkedIn.

Crisis Management 154

Crisis Management Crisis Communications Crisis Guidelines 154

Melissa Agnes

JULY 10, 2014

Yelp also states in the “FAQ” section that its support team can remove reviews that violate the website’s Content Guidelines or Terms of Service (emphasis added). For a number of reasons, based on both legal and non-legal considerations, in the event of an attack on your business, it is important to act quickly.

How To 200

How To Guidelines Wikipedia Policies 200

MaccaPR

JANUARY 13, 2025

Crisis Mitigation and Management In a time where social media amplifies everything, and a single social post can spark a global uproar, effective crisis management will be more critical than ever in 2025. A small mistake can snowball into a full-blown crisis if not handled properly.

Crisis Management 62

Crisis Management Crisis Social Media Reddit 62

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. How do you define crisis management? A successful crisis plan is proactive.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Prowly

FEBRUARY 28, 2025

It supports crisis management because advocates often come to a brands defense during crises, countering negative press with their positive experiences. Give them basic guidelines and let them do the rest to make the message heartfelt and authentic. Don't do this.

Brand 104

Brand Branding Employee Case Study 104

Melissa Agnes

SEPTEMBER 4, 2020

Investing in your professional online reputation is an important crisis ready strategy. In my experience as a crisis management professional, I’ve seen firsthand the consequences of neglecting both a brand and its team’s online reputation management.

Brand 234

Brand Branding Reputation Crisis 234

Melissa Agnes

APRIL 16, 2018

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. When a conversation starts, following your guidelines is the key. But the starting point seems to be so difficult to reach!

International 133

International Internal Crisis Exercises 133

PRSay

MARCH 16, 2020

What follows are basic guidelines and resources that PRSA members can use to initiate and support factual conversations in your community and with your internal and external audiences. Garland Stansell, APR, PRSA’s 2020 chair, has discussed the topic at PRsay as well as several trade publications, including PRNews and Bulldog Reporter.

Crisis 218

Crisis Communications Publicity Resources 218

Cision

JUNE 26, 2015

6. Build Social Guidelines. For general guidelines on messaging, be sure to address the five W’s. It’s part of a larger crisis plan,” Peter says. In today’s world, crisis management comparable to choose your own adventure books. It’s far too often looked at as a standalone process and it can’t be.”.

Crisis Communications 120

Crisis Communications Crisis Communications Guidelines 120

Melissa Agnes

MARCH 28, 2015

This episode of The Crisis Intelligence Podcast discusses: How Tad uses the power of emotion and relatability to reach the hearts of young people. Practical measures educational institutions can take to provide themselves and their staff with answers and guidelines to help bullied youth. Follow Melissa on Twitter: @melissa_agnes.

Crisis Management 113

Crisis Management Crisis Education Guidelines 113

Remote PR Jobs

MARCH 27, 2024

Whether it was a viral social media campaign , a groundbreaking product launch, or a crisis management triumph, set the stage for the journey ahead. By following these guidelines, you can create impactful case studies that showcase your expertise, attract new clients, and solidify your reputation in the industry.

Case Study 130

Case Study Study Writing How To 130

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

5W PR

OCTOBER 3, 2024

Their media relations, relationship building, and crisis management expertise can be invaluable in this context.  Crisis Management In the event of negative publicity or influencer controversies, PR can help mitigate damage and maintain a positive brand image. Overly scripted or promotional content may alienate followers. 

Marketing 78

Marketing Guidelines Crisis Management Crisis 78

PRSay

APRIL 5, 2021

Have a clear set of standards and guidelines that you can use in making and defending any positions you take. When it comes to taking a stand on political and social issues, a small number of companies are opting out entirely. That is not realistic, however, for many companies. Align political activity with corporate values.

Report 176

Report Company Government Conference 176

PRSay

OCTOBER 14, 2019

Your chances of facing a crisis are greater than you think. Deloitte reports 80 percent of organizations worldwide have had to mobilize their crisis management teams at least once in the past two years. Your crisis plan may be too long, complex and inaccessible. It’s all about smart protocols. Be ready to move fast.

Crisis 88

Crisis Crisis Management Training Mobile 88

Reputation Us

MAY 3, 2022

This plan (or “ Blueprint ”) will outline strategies and guidelines for managing the immediate actions and communications involved in responding to any potential threat. RepUs will thoroughly walk through the Active Shooter/Aggressor Response Blueprint with your organization’s Crisis Management Team (CMT).

Training 78

Training Guidelines Crisis Management Crisis 78

PR Conversations

OCTOBER 9, 2015

Aaron Shardey gained a first class honours degree in public relations at London College of Communications this Summer with his undergraduate dissertation offering case study research into crisis management in the automotive industry.

Crisis Management 40

Crisis Management Crisis Industry Automotive 40

5W PR

OCTOBER 2, 2023

Adhering to ethical guidelines helps PR professionals avoid legal pitfalls that can arise from misleading or dishonest communication. Crisis management Authenticity is invaluable during times of crisis. Managing expectations Authenticity can extend to managing expectations.

Ethics 88

Ethics Guidelines Reputation Privacy 88

Newsfile

DECEMBER 13, 2023

In the constantly evolving AI landscape, IR professionals must excel at creating precise AI prompts for effective financial reporting, investor engagement and crisis management. Provid e guidelines for crafting risk disclosures in [company’s] financial reports, reflecting current market conditions and regulatory requirements.

Financial 105

Financial Crisis Management Training Analysis 105

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 100

Crisis Exercises Customer Service Training 100

5W PR

AUGUST 9, 2024

Crisis management In a crisis, influencers can disseminate accurate information, mitigate negative press, and help rebuild trust. They also have to clearly outline campaign goals, expectations, and guidelines to ensure alignment.

Product Launch 78

Product Launch Guidelines Crisis Management Crisis 78

5W PR

JULY 16, 2024

Crisis management and brand protection Despite meticulous planning, influencer campaigns can encounter unforeseen challenges. PR implements well-defined crisis communication plans to address any negative publicity or brand mentions, safeguarding the brand’s reputation and mitigating potential damage.

Publicity 78

Publicity Product Launch Advertising Guidelines 78

Critical Mention

SEPTEMBER 24, 2020

Early on, TV stations started recommending bicycles as a safer alternative to public transportation and great leisure activity that adhered to social distancing guidelines. During the quarantine, many forms of public transportation were shut down leaving people to find other methods to get around.

Examples 130

Examples Transportation Media Tourism 130