Melissa Agnes

JULY 3, 2018

Thanks to high-profile crises, viral issues, and fun television series like Scandal , crisis management is being seen more and more as a “sexy” and thrilling profession or service offering. Crisis management advisors and consultants are not supposed to be the risk. What makes me say this? Now, don’t get me wrong.

Crisis Management 166

Crisis Management Crisis Viral Media Training 166

Melissa Agnes

MARCH 1, 2016

Your corporate culture directly impacts your organization’s crisis management. Successful crisis management has a lot to do with an organization’s corporate culture and the mindset it instils in its team members. Embedding the right corporate culture for successful crisis management.

Crisis Management 154

Crisis Management Corporate Crisis Training 154

Remote PR Jobs

NOVEMBER 26, 2024

You can use an effective Crisis Communication Plan to navigate it. This guide will walk you through how to prepare for a crisis , manage one effectively, and come out stronger on the other side. This approach helps maintain trust between brands and the public during a crisis or a business disruption.

Crisis Communications 264

Crisis Communications Crisis Communications How To 264

Melissa Agnes

AUGUST 27, 2014

How to implement these policies and train your staff. How to leverage social media to communicate in a crisis. We will examine industry-specific case studies where social media, either was or could have been used to manage a crisis, and how. How social media impacts your reputation. In the News'

Crisis Management 202

Crisis Management Government Social Media Crisis 202

Melissa Agnes

NOVEMBER 19, 2014

However, when one of my friends attended the training course for SWAT candidates, I began codifying what it means to be a crisis decision-maker. Not that those forms and lists don’t have a place in crisis management. As a trainer of these officers, I had always struggled with how to best develop their thinking skills.

Crisis Management 157

Crisis Management Crisis System Policies 157

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. s PR reps/trusted advisors/crisis comms ride-or-dies, deny the fire of its resources we shall.

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Case Study Crisis Management Crisis Study 118

Melissa Agnes

FEBRUARY 19, 2014

Less than a year after her disastrous issue-made-crisis on account of her serious lack of proper crisis management , Deen has created a new company, Paula Deen Ventures, which is reported to be backed by Phoenix-based investor, Jahm Najafi. It has been announced that Paula Deen is prepping her comeback.

Crisis 245

Crisis Crisis Management Case Study Enterprise 245

Stuart Bruce

JULY 16, 2019

The reality is that what many people think is a social media crisis isn’t actually a crisis at all. The long-term impact on the brand’s … The post Five tips for social media crisis management appeared first on Stuart Bruce.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

5W PR

NOVEMBER 14, 2024

A crisis—whether it’s a product recall, data breach, or public relations disaster—can erode trust, damage sales, and potentially lead to business failure. However, with a well-crafted crisis management plan and effective public relations strategies, organizations can mitigate the damage and emerge stronger than before.

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Crisis Management Reputation Crisis Guidelines 78

5W PR

MAY 27, 2024

However, armed with the right crisis PR strategy, brands can not only weather these storms, but also come out stronger. The importance of crisis management A crisis may come in various forms – a product safety concern, a data breach, a social media scandal, or even a marketing campaign that fails to hit the mark.

Crisis Management 88

Crisis Management Crisis Brand Branding 88

Melissa Agnes

MARCH 12, 2014

Which leads us to ask: What kind of training do THEY have? Any organization with public-facing staff, field workers – any enterprise really – must now have a very basic media relations/crisis communications program for all of its personnel. Crisis Communications Crisis Preparedness Employees and Crisis Management'

Report 243

Report Crisis Communications Crisis Management Crisis 243

Melissa Agnes

SEPTEMBER 30, 2014

Two truths: Crisis prevention is the best form of crisis management. I abide by this logic myself in trainings and workshops, meetings, brainstorm sessions, speaking engagements – you name it. “Insanity is doing the same thing over and over again and expecting different results.”

Communications 234

Communications Crisis Management Crisis Communications Crisis 234

Melissa Agnes

NOVEMBER 12, 2014

The most important thing I’ve learned in my years as a crisis management professional is that most crises are avoidable. I have advised on hundreds of crises and after nearly every one the client wants to know how and/or why the crisis occurred. The science of doing this is called reputational risk management.

Reputation 232

Reputation Crisis Management Crisis System 232

Melissa Agnes

JANUARY 18, 2015

Welcome to episode #033 of The Crisis Intelligence Podcast, with Melissa Agnes and Brad Phillips. When it comes to crisis media training, there are so many questions that people (whether it be spokespersons or the communication and leadership teams) seek answers to. Learn more about Agnes + Day, The Crisis Intelligence Firm.

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Training Crisis Media Training Crisis Management 113

Melissa Agnes

AUGUST 26, 2014

Does the blame (partially or in full) fall on the employer who put the young person to task without first providing them with the proper training and guidelines? Employees and Crisis Management Food for Thought' Do you think that young people are mostly at fault for the mishaps we commonly see on social?

Social Media 221

Social Media Crisis Management Guidelines Media 221

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. Facebook Changes That May Impact Your Crisis Communication Reach. Upcoming Webinar: Crisis Response Strategies for In-House Counsel.

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

PRSay

DECEMBER 2, 2020

After Boeing made changes in design, software and crew training, the Federal Aviation Administration cleared the 737 MAX to resume flights in December. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

Crisis Management 107

Crisis Management Crisis Crisis Communications Airlines 107

Melissa Agnes

MARCH 15, 2017

How to work together to successfully manage the crisis. So what’s the best way to go about training your team to have the crisis management skills required for successful crisis management in this day and age? Do you have any questions about conducting a successful crisis simulation?

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Training Crisis Crisis Management Leadership 100

5W PR

APRIL 9, 2024

Crisis management blueprint The foundation of public relations crisis preparedness is a detailed crisis management blueprint. This document serves as a guide, outlining the course of action during a crisis. Crisis management team Put together a dedicated squad responsible for PR crisis management.

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Crisis Management B2B Crisis Company 78

Melissa Agnes

FEBRUARY 12, 2015

If you work for an organization that manufactures transport vehicles or if you work in the transportation / travel industry (whether you’re a car company, a plane manufacturer, an airline, a train builder, etc.) you absolutely need to be assessing, preventing and planning for the risk of a hack. Think about it.

Transportation 113

Transportation Training Airlines Crisis Management 113

Melissa Agnes

OCTOBER 26, 2014

Welcome to episode #021 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein. Jonathan Bernstein is a veteran crisis management professional with 30 years of experience and first-hand lessons behind him. The internet’s impact on risk and crisis management. It’s a fun listen.

Crisis Management 100

Crisis Management Crisis Media Training LinkedIn 100

Melissa Agnes

FEBRUARY 1, 2017

Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you!

Crisis Management 100

Crisis Management Crisis Government Healthcare 100

Stuart Bruce

OCTOBER 6, 2016

The PRCA Digital PR and Communications Report 2016 reveals a sharp rise in digital PR budgets, but continuing concern over the lack of investment in training. Depressingly the need for more investment in training was also one of the main findings of last year’s report. More education and training needed to acquire digital PR skills.

Training 119

Training Digital PR Media Training Education 119

Melissa Agnes

APRIL 11, 2015

Whether you work in the emergency management field or on the crisis management team for a corporate entity, Curtis shares so many great takeaways in this podcast that you will be able to evaluate and hopefully incorporate into your own social media for crisis management strategy. Connect with Melissa on LinkedIn.

Social Media 174

Social Media Crisis Management Crisis Media 174

Melissa Agnes

APRIL 17, 2017

I recently published a video discussing the best way to train your staff to be crisis-ready (hint: it’s by conducting a crisis simulation). Do you have a crisis management question that I can help answer? Looking To Hire A Crisis Management Keynote Speaker? Take a look! Click here to learn more.

Crisis 165

Crisis Crisis Management How To Exercises 165

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. Don’t train your people (or the boss). By Patrice Cloutier. Why would you need to?

Crisis 264

Crisis Crisis Communications Film Training 264

Melissa Agnes

MARCH 13, 2018

The reason I’m so passionate about my work is that being crisis ready provides so much value to an organization and the people it works with and for—value that far exceeds the sole acts of crisis management and crisis preparedness. Crisis management is what happens once a negative event occurs.

Crisis 179

Crisis Crisis Management Brand Branding 179

ImPRessions - Crenshaw Communications

JANUARY 11, 2023

Another important aspect of PR is crisis management, and ChatGPT can help in this area as well. The model can be trained to quickly generate responses to common questions or concerns that might arise during a crisis, allowing PR professionals to respond quickly and effectively.

Crisis Management 170

Crisis Management Crisis Exercises Training 170

ImPRessions - Crenshaw Communications

OCTOBER 4, 2019

Yet, even though reputation management is prized, it’s not always well understood. It’s often confused with crisis management, but while the two overlap, they are distinct. Crisis management involves responding to a simmering or sudden event that negatively impacts reputation.

Reputation 203

Reputation Crisis Management Airlines Corporate 203

Onclusive

APRIL 22, 2021

Develop and circulate a crisis management plan. Being ready with a PR crisis management plan not only shows that you are prepared and in control of your response, but it also saves everyone involved unnecessary stress and confusion. Create and train a crisis response team.

Crisis 195

Crisis How To Crisis Communications Crisis Management 195

Melissa Agnes

AUGUST 3, 2014

Should every organization, even those with less catastrophic risk, include an evacuation and re-entry plan within their crisis management plan? Check out his company and the awesome trainings they provide: Team Solutions. ” and. “Do not try to recover from a disaster, from within a disaster.”

Crisis 233

Crisis System Crisis Management Corporate 233

Remote PR Jobs

OCTOBER 29, 2024

Crisis Management Skills Crises can be intense, but that’s when communication and problem-solving skills shine. Highlight any experience you have with crisis communication , problem-solving, reputation management, or handling sensitive issues. This includes HubSpot , Google, and Coursera certifications.

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Publicity How To Examples Crisis Management 261

Melissa Agnes

JUNE 4, 2014

What procedures do you have in place to prevent the preventable and manage the unpreventable, if it were to occur – and how could they be strengthened? How have you, or could you, leverage social media and mobile technology as a crisis preparedness strategy? Step 2: Plan and train your team. Are they trained?

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

Reputation Us

MAY 3, 2022

In response to the alarming rate of incidents, RepUs has created its proprietary Active Shooter Preparedness training for organizations to prepare, manage and communicate effectively in response to such a horrific incident. Training Sessions. Staff Training (Virtual or In-Person – based on safety guidelines).

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Training Guidelines Crisis Management Crisis 78

PRSay

SEPTEMBER 16, 2020

We provided weekly training sessions to ensure that public affairs officers could hone their skills. We were fortunate enough to have Jim Lukaszewski, APR, Fellow PRSA, present “Ethical and Unethical Crisis Management” during one of the “Wednesday Wisdoms,” as we called the sessions. We shared social listening reports from FEMA.

Ethics 203

Ethics Public Affairs Crisis Management Training 203

Melissa Agnes

NOVEMBER 15, 2015

Many leaders within the law enforcement community are working very hard to overcome this industry crisis and to embed a corporate culture based on trust-building and transparency within their communities. Learn more about Agnes + Day , Melissa’s crisis management firm. ” as a crisis management strategy.

Crisis Management 154

Crisis Management Conference Crisis Training 154

Prohibition

DECEMBER 13, 2021

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

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Crisis Management Crisis Financial Reputation 62