PRSay

JANUARY 13, 2022

When companies respond in crisis situations, what they say matters more than their nonverbal cues, a recent study finds. Researchers asked respondents whether they thought each message would be accepted or lead to negative word-of-mouth about the company, and whether the company would be blamed for the crisis based on its response.

Crisis 178

Crisis Study Crisis Communications Journalism 178

Buchanan PR

MARCH 11, 2025

In communications, public relations, and journalism, women have played a pivotal role in shaping narratives, amplifying voices, and driving meaningful conversations. From storytelling and media strategy to reputation management, women have long been at the forefront of the communications field.

Journalism 55

Journalism Publicity Communications Public Affairs 55

Melissa Agnes

AUGUST 20, 2014

Carolyn Mae Kim, a hands-on professor teaching in the Journalism & Integrated Media department at Biola University, has some great tips and strategies to help today’s educators answer this important question. Read: Teaching Crisis Communication: Embracing the Research to Practice Model.

Social Media 279

Social Media How To Infographics Media 279

Onclusive

AUGUST 9, 2021

Crisis Communications. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear.

Training 370

Training Media Training Crisis Communications Reputation 370

PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. That said, the communications world today is intensely disrupted. It makes sense.

Crisis 141

Crisis Crisis Management Crisis Communications Journalism 141

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Identifying a PR crisis. Note: not everything is a crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

5W PR

OCTOBER 14, 2024

Generating media coverage in industry publications, trade journals, and general news outlets allows companies to reach a broader audience and position themselves as thought leaders. A well-prepared PR team develops crisis communication plans, responds to media inquiries, and restores public trust.

B2B 78

B2B Company Publicity Media Training 78

PRSay

APRIL 2, 2020

Social distancing has forced journalists to change nearly every aspect of how they do their jobs as they navigate a new way of reporting amid the biggest health crisis in a century. For communicators, that means nearly everything you thought you knew about interacting with the news media has been turned upside down. Be a helper.

Skype 206

Skype How To Crisis Pitching 206

Onclusive

JANUARY 25, 2019

Most conferences focus on media relations, crisis communications, social media, and measurement, plus a well-known awards show. 2019 Conferences include the Crisis Management Conference in Miami in February, the PR Measurement Conference in April in Washington, D.C., and the Social Shake-up in May in Atlanta.

Conference 256

Conference Content Marketing Marketing Internal 256

Wadds Inc.

OCTOBER 12, 2023

I’ve included an example below from a recent paper published in the Journal of Public Relations Research. Rethinking crisis communication advice when stakeholders experience moral outrage Reference W. Moral outrage-inducing crises merit special attention as a sticky crisis. Timothy Coombs & Elina R.

Crisis Communications 116

Crisis Communications How To Crisis Analysis 116

Presspage

MAY 8, 2017

A crisis can do irreparable damage to an organization, but at the same time it also presents an ideal time to review and renew current processes. For a crisis to have a silver lining, certain things need to occur. Alton Towers, a British theme park, provided a commendable example of this through its handling of a crisis in July 2015.

Crisis 102

Crisis Crisis Management Crisis Communications Internal 102

PRSay

AUGUST 11, 2021

In addition, relationships with reporters developed through media relations work will eventually become vital to any PR effort, especially in times of crisis communication. The practice of media relations resides at the intersection of what’s important to the organization and what the media and public value.

Media Relations 197

Media Relations Trends Media Newspapers 197

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

The PR Daily newsletter provides not just the top headlines of the day, but in-depth insight and strategies for everything from crisis communications to the future of PR. From dissecting successful brand strategies to analyzing real-time crisis management, it ensures its readers are never out of the loop.

Company 203

Company Case Study Trends Crisis Management 203

Onclusive

NOVEMBER 8, 2023

Crisis Communications There were some serious PR blunders in 2020. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will. PR pros often review and edit when appropriate.

Training 195

Training Media Training Crisis Communications Reputation 195

Cision

SEPTEMBER 8, 2016

Alan Caldwell, APR, vice president and chief diversity strategist at Cerrell Associates, stresses the importance of authenticity in brand communication. In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research.

Crisis Communications 120

Crisis Communications Crisis Reputation Social Media 120

Cision

AUGUST 31, 2015

Discussions touched on the way technology has shaped how we share content, work together, report the news and respond in the midst of a crisis. One theme kept resurfacing throughout the day: we must remind ourselves to be human amidst the constantly changing and evolving communication horizon. Preparing for crisis.

Crisis 120

Crisis Crisis Communications Content Marketing Conference 120

Onclusive

NOVEMBER 29, 2017

Most conferences focus on media relations, crisis communications, social media, and measurement, plus a well-known awards show. Ragan Communications’ events are fun and informative with dynamic speakers. Dates/Locations: Varies.

Conference 210

Conference Content Marketing Marketing Education 210

David PR Group

JUNE 7, 2024

John David, a seasoned crisis communications expert with over 25 years of experience, recently joined the Software Spotlight podcast to share his invaluable insights on preparing for and effectively managing crises.

Crisis Communications 40

Crisis Communications Software Crisis Communications 40

Doctor Spin

FEBRUARY 4, 2025

Crisis communications. Managing perceptions is especially critical in public affairs , corporate communications, crisis communications , and media relations. Source: Organization Development Journal 3 Hargis, M. & Organizational perception management: A framework to overcome crisis events.

Ethics 52

Ethics Journalism Crisis Communications Public Affairs 52

Cision

JUNE 15, 2017

This is something PR practitioners know well through crisis communications but truly applies to all areas of public relations. After considering law, I was drawn into communications because of the various areas it touches. What is the most important lesson you’ve learned throughout your career?

Automotive 245

Automotive Resources Consumer Strategy 245

Burrelles Fresh Ideas

JANUARY 30, 2024

Purina: In other news, Purina is dealing with a social media crisis as pet food safety is questioned by pet owners’ Facebook groups and then amplified on TikTok. Our take: Top-notch communications and PR professionals know that now is always the best time to prepare for a crisis — before it happens.

Ethics 97

Ethics Crisis Transportation Airlines 97

Cision

JUNE 30, 2016

In this interview, Sandy discusses how technology has transformed communication, the importance of developing a comprehensive communication program and why you should be persistent for stories you believe in. I was a journalism major in college, but it was really more about the writing than about being a reporter.

Technology 149

Technology Nonprofit Journalism Creativity 149

Cision

FEBRUARY 4, 2016

Just like with a brand journalism strategy, a hub-and-spoke model requires an easy-to-navigate place to host all of your brand’s content. crisis communication) and ensure you’re following copyright laws when adding visuals or quoting others’ work. In most cases, your hub refers to your website.

B2C 120

B2C Crisis Communications Content Marketing Engineering 120

PRSay

AUGUST 3, 2018

What is misinformation as it pertains to journalism? This speaks to one of the new rules of crisis management in the digital age. This lack of trust in mainstream news sources is a crisis that communicators can help control. Download your free copy of “The New Rules of Crisis Management” here. f) All of the above.

Crisis 68

Crisis Crisis Management Media Newspapers 68

Cision

FEBRUARY 25, 2016

In times of crisis, are you able to think on your feet? A well-thought out communication plan can only take you so far. I had a few stories published in high school journals, and starting around junior high I used to write letters to the editor of the local paper. What drew you to the PR industry?

Newspapers 120

Newspapers Financial Crisis Corporate 120

Sword and the Script

SEPTEMBER 23, 2014

A month earlier the Wall Street Journal reported Urban Outfitters needed a “ wardrobe refresh ” after yet another lackluster quarterly earnings announcement: …shares dropped by 8.8% PR crisis communications marketing outrage PR crisis' The post Company Bites Journalists…Again appeared first on Sword and the Script.

Company 116

Company Apparel Airlines Crisis Communications 116

Deirdre Breakenridge

SEPTEMBER 26, 2016

Their study, “ Roles in Social Media: How the Practice of Public Relations is Evolving ” was published by PR Journal in Summer / Fall 2016. We also were concerned that younger practitioners are assuming such prominent roles in issues management and crisis communication due to their limited experience with these issues – Marlene Neill.

Publicity 150

Publicity Policies Social Media Study 150

HMA Public Relations

NOVEMBER 29, 2017

Our very own Abbie Fink gives her crisis communications advice regarding the sexual assault claims against Scottsdale-based Massage Envy. The post Communications in a Crisis appeared first on HMA Public Relations. Click below for more].

Crisis 50

Crisis Communications Crisis Communications Publicity 50

Stephen Waddington

MARCH 26, 2020

The current situation will put many areas, including PR, strategic communication and crisis communication, to the test and perhaps reshape and transform them for years to come. This study would like to contribute in terms of how we remember these days with a particular focus on PR and strategic communication.

Policies 109

Policies Government Study Crisis Communications 109

Reputation Us

JANUARY 8, 2015

Kevin will support us with our public relations efforts as he finishes up his master’s degree in strategic communication at the University of Oregon School of Journalism and Communication. […]. The post Welcome Kevin Gaboury: LTPR’s New Intern appeared first on LTPR.

Internal 60

Internal International Financial Crisis Communications 60

5W PR

OCTOBER 31, 2023

Crisis Comms Conference Launched in 2023, this PRWeek conference hones in on crisis communications, equipping attendees with the skills needed for effective crisis management. International Journalism Festival The International Journalism Festival in Perugia, Italy, is Europe’s largest annual media event.

Conference 78

Conference Nonprofit Education Healthcare 78

Waxing UnLyrical

APRIL 11, 2012

Getting media trained helps you stay on message and bridge back to you talking points without sounding like a robot or some disingenuous suit – a *big* problem to avoid when you’re in crisis mode. Take the time to develop a crisis communications plan. Prepare to get social by being social now.

Media Training 70

Media Training Crisis Training Crisis Communications 70

Sword and the Script

JUNE 25, 2019

This goes beyond crisis communications. So, I thought was interesting to see an experienced marketing and communications leader from the cybersecurity community, categorized the notion of brand under risk. One publication or blog you read regularly is… (BCB) Wall Street Journal CMO Today.

Branding 128

Branding Brand Reputation Corporate 128

Communications Conversations

JUNE 4, 2015

In this episode of the Talking Points Podcast, Kevin and I discuss Mary Meeker’s Internet Trends Report, KFC’s new Twitter strategy, and why everyone should throw their current crisis communications plans in the trash. On TV news, lines blur between journalism, ads: ‘Sponsored content’ brings money, questions”.

Mobile 60

Mobile Crisis Communications Crisis Trends 60

Stuart Bruce

MAY 29, 2016

I actually laughed out loud when I read this story about the BBC’s world affairs editor John Simpson setting up a corporate consultancy to advise on crisis communications and then even more rapidly closing it again because of the crisis it created. It would be even funnier if it wasn’t so tragic. Does it really? Or maybe not.

Corporate 60

Corporate Crisis Communications Guidelines Journalism 60

5W PR

SEPTEMBER 30, 2024

Whether it’s appearing on a local news segment or being featured in a medical journal, a skilled PR team ensures that your voice is heard, and your practice is recognized as a leader in flu treatment and prevention. This can enhance your clinic’s visibility, attract new patients, and establish your doctors as authorities in their field.

Agency 78

Agency Pharmaceuticals Healthcare Crisis Management 78

Reputation Us

MARCH 20, 2024

A 2022 Global Business Review study published in SAGE Journals , titled “ Social Media Influencer and Corporate Brand Reputation—An Experimental Study ,” confirmed that SMIs help promote corporate reputation.

Reputation 78

Reputation Journalism Financial Corporate 78