Ronn Torossian

OCTOBER 26, 2020

Crisis public relations can make or break a brand during a crisis. When nightmare scenarios befall well-meaning and prestigious businesses, a diverse range of threats can severely damage a brand’s reputation. The post Crisis Communication Plan Components appeared first on. There is […]. There is […].

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Crisis Communications Crisis Communications Reputation 195

Ronn Torossian

SEPTEMBER 19, 2024

In a crisis, communication can define a brand’s trajectory, which is why PR crisis management is important. Effective communication strategies are crucial for navigating challenging times and safeguarding a brand’s reputation.

Crisis Communications 195

Crisis Communications Crisis Strategy Communications 195

Agility PR Solutions

OCTOBER 11, 2023

In today’s fast-paced digital age, where information travels at lightning speed, and the world never sleeps, reputation management has become a critical concern for organizations across the board. As communication professionals, we are tasked with navigating the increasingly complex terrain of crisis communications in the digital era.

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Crisis Communications Reputation Crisis Communications 187

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

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Crisis Communications Crisis Communications Crisis Management 193

Agility PR Solutions

AUGUST 22, 2024

However, even the best luxury brands know that no business is without its disasters, which can harm the company’s reputation. This article focuses on the necessity of effective crisis management and communication plans that can […] The post Crisis communication strategies for luxury brands appeared first on Agility PR Solutions.

Crisis Communications 182

Crisis Communications Crisis Strategy Communications 182

Ronn Torossian

MARCH 19, 2022

Most of the time, a PR crisis can be unpredictable. This can, in turn, cause long-lasting damage to a company’s reputation, especially if the business doesn’t respond to the situation on time or in the right way. The post Condemnation in Public Relations: Crisis Communications Strategy appeared first on.

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Crisis Communications Crisis Strategy Publicity 195

Onclusive

MAY 13, 2021

While a corporate crisis can be one of the most difficult situations for PR pros to navigate, every company and every communications team must be prepared to handle one at any moment. A crisis situation can disrupt operations, damage reputations, destroy shareholder value, and trigger other threats.

Crisis Communications 195

Crisis Communications Crisis Communications Crisis Management 195

Melissa Agnes

FEBRUARY 25, 2014

This is a major potential crisis for Apple. If people stop trusting Apple on account of their lack of attention to detail that results in severe security vulnerabilities for each customer, this can result in some very serious repercussions on Apple’s reputation and bottom line. Case Studies'

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Crisis Communications Crisis Communications Case Study 232

Ronn Torossian

AUGUST 14, 2023

Companies face various crises that can harm their reputation and business. Effective crisis communication strategies can help companies navigate through turbulent times. Transparent and timely communication During a crisis, transparency and timeliness are paramount.

Crisis Communications 195

Crisis Communications Crisis Strategy Communications 195

Onclusive

APRIL 29, 2021

Before, during and after a PR crisis, information and communication are key. There are very few crisis situations where less communication is better. It is almost always the case that more communication, and more well-informed communication, is the best strategy. DON’T avoid a crisis.

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Crisis How To Crisis Communications Reputation 367

Ronn Torossian

OCTOBER 19, 2023

When a crisis occurs, the reputation and viability of travel and tourism companies can be severely impacted. Effective tourism crisis management and crisis communication strategies are essential to manage these […] The post Effective Crisis Communications Strategies for Travel and Tourism Companies appeared first on.

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Tourism Crisis Communications Travel Crisis 195

Melissa Agnes

SEPTEMBER 5, 2019

One of the challenges of communicating effectively in times of viral issue and crisis management is ensuring that your brand’s communications are consistent across every stakeholder group, region and department. Crisis communication is complex, dynamic and critically important to get right.

Crisis Communications 203

Crisis Communications Crisis Communications Crisis Management 203

Onclusive

MARCH 31, 2021

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.

Crisis Communications 195

Crisis Communications Crisis Communications Insurance 195

Melissa Agnes

JUNE 22, 2014

Welcome to episode #003 of The Crisis Intelligence Podcast with Melissa Agnes and Jim Spicuzza. Mobile technology can do wonders for today’s crisis communication. The flexibility, the interactivity and the mobility of it all can save lives, reputations and bottom lines. Running time: 49:30. Get connected!

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Crisis Communications Mobile Technology Crisis 216

Agility PR Solutions

JUNE 23, 2024

As negative headlines begin to dominate news outlets, social media buzzes with speculation, and phones ring incessantly with concerned stakeholders from an organization engulfed in crisis. The situation starts threatening the company’s reputation, financial stability, and employee morale.

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Crisis Communications Crisis Communications Financial 183

PRSay

MARCH 9, 2017

To be an expert in crisis communications you have to move your organization at the speed of Twitter when “it” hits the fan. How long does it take your organization to send out your first official public statement or news release when a crisis happens? It’s time to face the music. Within minutes he posted a video to the web.

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Crisis Communications Social Media Crisis Communications 160

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. When they do, it pays dividends and their reputation is enhanced. So, let’s look at what to avoid when confronted with a crisis. Crisis Communications'

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Crisis Crisis Communications Film Training 264

Ronn Torossian

FEBRUARY 11, 2024

In today’s fast-paced and unpredictable business environment, having a robust crisis relations plan is essential for organizations aiming to navigate turbulent times effectively. Crises, whether internal or external, can have a profound impact on a company’s reputation, operations, and bottom line.

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Crisis Crisis Communications Reputation International 243

Melissa Agnes

MARCH 24, 2014

Either way, proper management of one’s online reputation / personal brand is absolutely a subject that must be incorporated into today’s curriculum. Teaching students proper online reputation management. This needs to include: Understanding the reach and impact of one’s online reputation. Point final.

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Reputation Crisis Communications Education Study 254

Melissa Agnes

SEPTEMBER 2, 2014

When you hire a crisis management professional or firm, whether prior to or during a crisis, expectations of both parties need to be clear. Surprises are not something you want to experience while managing a crisis, the crisis will present you with enough of those on its own! Qualities of a worthy crisis professional.

Crisis Management 264

Crisis Management Crisis Reputation Resources 264

Ronn Torossian

MARCH 16, 2022

Crisis communication is a subspecialty of PR, and it’s designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications aim to help an organization minimize damage to its reputation from negative publicity during a critical event or situation.

Corporate 195

Corporate Crisis Communications Crisis Communications 195

Agility PR Solutions

DECEMBER 9, 2024

Arguably one of the most significant trends in modern communications is the rise of cancel culturethe idea that people or organizations who violate certain values or societal norms should be stripped of their social status. For businesses, this may mean the loss of customers and tarnished reputations.

Crisis Communications 109

Crisis Communications Crisis Communications Reputation 109

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

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Social Media Crisis Crisis Management Crisis Communications 252

Wadds Inc.

JULY 8, 2024

A recent conversation between crisis communications experts Dr. W. Timothy Coombs is best known as a practitioner-turned-academic for developing Situational Crisis Communication Theory (SCCT). SCCT categorises crisis events into three areas: victim, accidental and preventable.

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Crisis Communications Crisis Communications Crisis Management 115

Stuart Bruce

MAY 14, 2024

Every year there are a multitude of useful and interesting global reports published about reputation, risk, resilience and trust.

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Reputation Report Crisis Communications Corporate 148

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

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Crisis Communications Crisis Communications Guidelines 120

Melissa Agnes

NOVEMBER 10, 2014

Don’t think your crisis plan has blind spots? Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! If it were hacked, could it present some serious threats to your reputation?

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Crisis How To Exercises System 203

PR Fuel

JUNE 16, 2024

Unexpected crises can strike at any time, and if you’re not ready, they can seriously damage your company’s reputation and bottom line. Read More The post Top Crisis Communication Plan Examples for Your Business appeared first on eReleases. You know how important it is to be prepared for anything in business.

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Crisis Communications Examples Crisis Communications 105

PRSay

NOVEMBER 9, 2021

We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. A clear organizational purpose, mission and values provide guidance and establish a strong foundation to support crisis responses.

Crisis 197

Crisis Crisis Communications Crisis Management Training 197

PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. It helps to give workers roles they can play in the crisis.

Crisis Management 214

Crisis Management Crisis Crisis Communications Employee 214

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. It’s no longer sufficient to simply rely on the professionals to defend your reputation. How are your professional communications staff set up to support your frontline people?

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Report Crisis Communications Crisis Management Crisis 243

Onclusive

AUGUST 22, 2017

Crisis Communications. If this year’s PR boo-boos didn’t show us the importance of having crisis communications strategies in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear. .

Media Training 397

Media Training Crisis Communications Conference Corporate 397

Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. Address The Issue Clearly And Quickly.

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Crisis Branding Brand How To 271

Cision

JULY 13, 2015

They can be relied upon to carry out their duties, which leads to the first point about crisis communication planning: 1. Identify communication crisis responders. He can poke humor at the brand without sacrificing the brand or its reputation. A crisis communication vulnerability audit does the same thing.

Crisis Communications 120

Crisis Communications Crisis Communications Wikipedia 120

Melissa Agnes

JULY 17, 2014

Melissa’s #1 despised buzzword: Social media crisis. The fact of the matter is that a crisis is a crisis. The definition of a crisis: A negative situation / event that threatens to have long-term repercussions on the organization’s reputation and/or bottom line. So let’s call it like it is!

Social Media 252

Social Media Crisis Media Viral 252

Ronn Torossian

APRIL 18, 2016

Crisis management and communication is the most common PR function known to the public. Giving PR a bad reputation in the public eye, as the bad guys called in to hide or spin the truth and help brands to cover up mistakes and even illegal activities.

Crisis 150

Crisis Crisis Communications Crisis Management Reputation 150

Ronn Torossian

DECEMBER 25, 2024

Learn how PR missteps by Nestle, BP & Yahoo led to reputation damage. Case studies reveal importance of transparent crisis communication & consumer trust. The post Corporate PR Gone Wrong: A Cautionary Tale from the Trenches appeared first on.

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Corporate Case Study Crisis Communications Crisis 195