Melissa Agnes
NOVEMBER 7, 2016
A viewer recently asked me whether or not there is a difference between managing an online crisis vs. managing an offline crisis. As this is a common question, I thought I’d answer it in this week’s #crisisready video , where I take the opportunity to make a very important statement.
Melissa Agnes
OCTOBER 5, 2016
I’m often asked how organizations should go about beginning to socialize their crisis management plan throughout the depths of their organization. In this week’s #crisisready video , I share my approach to familiarizing and socializing my clients’ crisis preparedness programs with the different members of their team.
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Cision
DECEMBER 4, 2017
One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. Address The Issue Clearly And Quickly.
Melissa Agnes
SEPTEMBER 2, 2014
When you hire a crisis management professional or firm, whether prior to or during a crisis, expectations of both parties need to be clear. Surprises are not something you want to experience while managing a crisis, the crisis will present you with enough of those on its own! Qualities of a worthy crisis professional.
Melissa Agnes
AUGUST 25, 2014
As you probably know, I’ve been having an interesting debate with a fellow crisis professional on whether or not to shut social media down in a crisis. Now, let me begin by saying that the Ebola crisis is greater than this one Facebook page, as is Emory University Hospital’s efforts and response to the backlash.
Melissa Agnes
JULY 15, 2014
Apart from totally avoiding a crisis (a pipe dream), being truly prepared is the only guarantee that you’ll have a chance to be successful. I’ve been writing for a while now about the five P’s of crisis comms planning : Procedures (simple, intuitive, adaptable – the playbook). About crisis mapping.
Remote PR Jobs
JANUARY 14, 2025
Media relations, content creation, crisis communication, project management along with many transferable skills can be relevant when selecting the perfect candidate. Regular team meetings via video conferencing platforms like Zoom or Microsoft Teams help maintain alignment and morale.
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