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With big names like Amazon and Dell mandating a return to the office , employees are taking a hard look at their work environments. For starters, it’s a fresh opportunity to shape company culture and use employee advocacy as a secret weapon. As comms pros, we know how valuable employee voices can be.
In case you haven’t noticed, there’s an interesting trend going on in the employee communications world. It’s VP of Communications in Europe, Stuart Jackson, recently shared results from his team’s move away from the corporate intranet to an employee app : Nissan Insider Mobile. Take Nissan, for example.
By contrast, those who transition to remote work definitely feel the change in their environment and pace of work. Often the main reason employees choose to work abroad is to experience a new culture. I won’t say it’s simple, but it’s definitely possible. Adopt a self-starting attitude . Sharpen your time-management skills.
As we know, leadership has become complicated in the post-pandemic age—today’s employees, especially Gen Zers, have higher expectations of their workplace experience, their engagement with leaders, and of the purpose commitments of their companies, among other disconnects.
. “With Onclusive, we have been able to show progress in gaining share of voice relative to our competitors, identify new media outlets and reporters, and develop a better understanding of what works and what is less effective” ~G2 Crowd reviews, two time Onclusive Client, mid market Financial Services Company (51-1000 employees).
Socializing your brand means interacting with people—your customers, your prospects, your employees, your brand loyalists, and even your detractors—with the purpose of listening to them, and building relationships. It’s not a one-way communication street, and it’s definitely not about throwing your brand’s message out into the wild.
However, in terms of digital vs. traditional issues, the core definition of an issue (and a crisis) remains the same, no matter where the situation occurs. Here are some interesting reads to provide more insight on this subject: Do Social Media Accounts Legally Belong to the Employer or Employee?
For example, a tech company focused on connected TV can offer thoughts about what the company did to keep their employees engaged during the pandemic. While you certainly want to pitch and focus on the areas of client expertise, it pays to expand the definition of expertise beyond self-serving announcements. . Interact on social media.
After dealing daily with the health and financial concerns for employees and their families in a COVID world, genuine empathy will underpin all communications as never before. The imperative is creating a unique culture for all employees when many will not be in the office full-time — or at all. Avoid remote culture shock.
“Pizza Hut has zero tolerance for violations of our operating standards, and the local owner of the restaurant took immediate action and terminated the employee involved.” ” The incident, which occurred during non-business hours, did not include any food tampering, says Pizza Hut in its statement. won’t be in crisis.
And since public relations agencies are businesses, both private and public, that definitely applies to them. Employee relationships, except for a privileged few, lag far behind. […] The post The unspoken overlord of client/employee/agency relationships: Self interest appeared first on Agility PR Solutions.
Introduce your newest employee. Content is king and you definitely want to stand out as the real estate expert to potential buyers and sellers. Ask your audience a multiple-choice question. Highlight a customer of the month. Create and post a video. Take a picture of your workspace, office, or co-workers. Interview a customer.
Similarly, if a buyer’s internet search turns up informative commentary from a tech executive that helps them make a decision, that company’s product will definitely bump up into the higher consideration set. Especially in the B2B tech space, buyers are seeking partners that also provide great service in addition to a great product.
Reputation management definition. So imagine now that you’re going online to look up a company that you’re interested in doing business with and pandora’s box is opened up with negative reviews, negative mentions of the owner of the company, disgruntled former employees, and a host of other red flags.
Lets start with a definition of what issue management is. While one negative comment from a disgruntled ex-employee might not warrant concern, paying attention to recurring patterns or feedback can reveal opportunities for improvement before they escalate into bigger problems. Thats where issue management comes in.
Supporting stat: One-in-five newsroom employees live in New York, Los Angeles or Washington, D.C. More consolidation means fewer outlets to pitch, which we have definitely seen in recent years. Trend #2: Big-time news is increasingly reported from one of three cities. Impact: One translation of these stats is “consolidation.”
There are new marketing tools and more creative features being released on the regular—so much so, that it’s definitely possible to have missed out on some of them (especially if you’re not a hyper-connected Gen Z-er, a Silicon Valley techie, or an Instagram employee). But […].
How we can be the change As a person of color, I am drawn to companies with a diverse employee base. It was refreshing and exciting and definitely influenced my decision to join the agency. It’s a PR agency with fewer than 25 employees, and more than a third are people of color. External mentorship can also be beneficial.
Launching Reputation Shapers was most definitely a highlight for us – more on that below! Employee communications after sudden transformation. If anything, the whirlwind of 2020 got us talking, debating and sharing so much more, with lots of great new ideas and reflections in the comms space. Communicating in a global crisis.
But, all these media reports and articles are ignoring the bigger issue right now: how companies have not altered employee performance expectations AT ALL during the pandemic as many of us adapt to a new, remote working environment. That definitely impacts my productivity. We’re lucky, I guess. Our kids are 12 and 15.
If you have a B2B client with PowerPoint resources just sitting around gathering dust, it’s definitely worth investing time to evaluate them. It only connects to profiles, not pages, but it can be a great way to showcase employee expertise and grow credibility of your executive team.
How much better would the chance for success be if a newbie and an experienced employee find each other naturally over time? For example, many people have an “outside mentor” and an “inside mentor,” a trusted adviser who is not a fellow employee. And, a new employee can do that for a mentor who is up the line.
The result: a new definition of professionalism. The flexibility required for teams to go instantly remote and, in many places across the country, work in quarantine, helped erase bureaucratic barriers separating executive and employee, pundit and audience, administration and faculty, professor and student.
Here were five big lessons I heard: #1 – Your employee audience may wind up being your biggest audience. In both cases, Kevin and Monica believe their employee audiences for their podcasts are substantial ( The Taste of General Mills’ most recent podcast actually FEATURES an employee’s daughter! Absolutely.
Consider that when he teamed with ad executive Bill Marsteller in 1953, the largest PR firm was Hill & Knowlton with about 100 employees. Problem definition is the essential step that must precede strategy formulation, and he stressed research as the first step in order to avoid exquisite and ineffective answers.
When employees become advocates, they act as a reliable source of truth. Step 1: Where do you stand on employee sentiment? Step 2: Crafting an employee advocacy programme All employees will have influence – when it comes to where to place your efforts, it really depends on your communication goal.
For each order, employees nicely wrap up the product and write a personally addressed thank-you note. There’s no one-size-fits-all definition of success, so set goals backed by data. Even small touches like having teammates sign their names on emails will humanize a brand.
It supported organisations with transformation, employee engagement and the management of a broad range of stakeholder issues. There’s a long running and often mind-numbing debate within the public relations industry about its definition and role within management.
Definitely not as much as we should. However, in that same report, when asked what two factors are the most restrictive in terms of maximizing their social media listening practice, almost half of respondents said: Employee bandwidth and time. Meanwhile, how much time do we spend on listening and community-building?
How will you (re)introduce your brand to your employees, to your current customers, to your prospective customers and to the press? Galvanize Your Employees Behind Your Rebrand. Sometimes, employees are the last to know about a rebrand. You want your employees to be excited and energized about therebrand.
With unemployment levels rising and more companies big and small furloughing or laying off employees every week, I’m guessing some of these folks are considering the possibility of “freelancing.” But, I get it’s a term people use and for some, it’s definitely applicable. To each his/her own right?
Throughout this blog, we’ve sprinkled in some common slang terms and phrases used by Gen Z-ers (don’t worry, we added the definition after each word to help you learn!) It’s important for senior employees to have some basic understanding of this language. labor force by 2030. Start Quiz. Your Answers.
It’s definitely a different part of the financial world than I’ve been in for most of my career, but there are some similarities. The skills are definitely transferrable. But it’s definitely been an interesting year in which all of us have learned so much. What did you learn during that stint about the solo life?
Instead, the PR agency or team should work with leadership to commit to a strict definition of the brand voice — and it should come from a place of authenticity. But the company shouldn’t just start experimenting with different tones in hopes of finding the one that resonates.
How are you helping your 100 employees? We are a mid or small PR agency, but we work with various clients, and each of those clients has more than 1,000 employees. And I do love the PR definition by PRSA where it says it’s a strategic communication, PR. So being responsible, it’s very important.
To work successfully for your company’s needs, a PR agency needs to know up front all about your PR needs, your expectations and definition of success, and, importantly, budget. As with hiring employees, an agency can look good on paper or in presentations, but have some fatal flaws that go unseen until deeper in the relationship.
B2B audiences are by definition narrower than their mass-market counterparts, which makes it easier to target them with relevant social campaigns. Recognize employees. As noted in last week’s post , employees can be powerful brand advocates if encouraged to create and share social content within a sensible framework.
Because reputation impacts―and is influenced by―many different factors, PR’s relationship-building must be multiple, inclusive and comprehensive [ Tweet Quote ] These include―but are not limited to―the media, employees, communities (on and offline), customers, investors, potential clients, government bodies, and institutions.
Statistics on the brand, including date launched, headquarters, employee count, customers served, etc. Media assets, including the logo, headshots of key employees, screenshots from the website, and product videos. • Links to, and excerpts from, press releases and big announcements that the company has made.
And it’s definitely not easy. But when you switch from an employee mindset to a leader mindset, the possibilities are endless. It’s about you putting yourself in your clients’ shoes and understanding their worries and problems, and then helping and guiding them through the process. Leadership in Six Steps. Read…a lot.
Apply “Deep thinking and intellectual rigor” Deep thinking – isn’t that the definition of thought leadership. Distribution means “broadly and effectively” (40%); engaged employees in amplification (31%); and paid for some promotion (11%). What does that mean? Distribution is a skill onto itself.
It’s definitely worth pitching case studies to trade publications – and preferably before they go live on the website. Most SaaS companies use ‘emotional’ tactics to motivate their employees to identify ideal case study candidates. Linking to case studies from press releases is another good way to repurpose these.
Communicators can also use the platform as an internal tool to keep employees, stakeholders, or clients informed about industry trends, company updates, or thought leadership content written by executives. And because many prominent opinion writers and columnists have migrated to the platform, it’s useful for building relationships.
Social, it seems, is a great career STARTER, but can be a definite career LIMITER as you get into your 30s and definitely, your 40s. In fact, I would probably say it’s not a career path at all given its limited nature, both in terms of earning potential and scope. Focus on digital marketing.
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