Remove Digital PR Remove Knowledge Base Remove Leadership
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Driving SaaS Customer Retention Through Strategic Marketing

5W PR

Educational resources, case studies, and thought leadership pieces can demonstrate the service’s value and encourage customers to continue using the platform. Create a comprehensive knowledge base to help customers find answers to common questions and troubleshoot issues independently.

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How Ahrefs’ Best Bootstrapped Backlink Builders Got Their Links [Analysis]

Buzzstream

For example, when a site like TCL uses Helpjuice to create its Knowledge base, you’ll see a “Powered by Helpjuice,” Another example of this is when websites use the analytics platform Plausible to gather data. This is the data-driven digital PR approach at work. They also have thought leadership getting links.

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