How Not To Apologize
ImPRessions - Crenshaw Communications
JULY 25, 2018
Terrible explanations for terrible behavior are perversely fascinating — especially to PRs and professional communicators. They’re also instructive. It takes a well-crafted and sincere apology to explain away repugnant speech or actions, and even the best mea culpas can fall short. But lately there have been some doozies. In an episode unlikely to be matched anytime in the near future, former Georgia state representative Jason Spencer was videotaped dropping his pants and screaming r
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