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We associate socialmedia platforms with splashy consumer campaigns, but social is increasingly important in B2B public relations. According to an IDC study , 75% of B2B buyers and 84% of C-level/vice president executives use socialmedia to make purchasing decisions. Journalists use socialmedia, too.
What’s more, given that socialmedia may post a damaging story instantly, your business may find itself scrambling to perform damage control. Risk and insurance professionals are putting increasingly less emphasis on physical assets, and more focus on intangible risks such as cyber threats, business interruption and reputational risks.
After discussing multiple names, taglines and pop culture reference our weekly Facebook Live show, SocialLIVE, was born. What started as a socialmedia experiment has quickly become an integral part of the Socialfly brand, company culture and our favorite part of the week! Highlight Our Company Culture.
Educational content is particularly useful for any category with a long purchase cycle and steep learning curve, like software or insurance. Promoting content socialmedia and encouraging others to share it as well is important for gaining maximum exposure for your piece.
The Social Butterfly. For the socially-savvy company, with a strong presence on social platforms, you may want to direct readers to your socialmedia channels to find out more info and encourage interested audiences to connect on a more personal level. Farmers Insurance : [link]. AutoNation, Inc. : [link].
Whether it's across socialmedia platforms, in online discussion forums, or even in newspaper coverage, your brand reputation can change in an instant if even slight changes in your audience's perception go undetected. Employee perception: Shows how employees view their workplace experience.
A company blog might, for example, contain a story about how working in the industry helped one of their employees turn their life around. Flo from Progressive Insurance is an excellent example. They also fill their blog and YouTube pages with educational content, company updates and industry news, which they promote via socialmedia.
The Social Butterfly. For the socially-savvy company, with a strong presence on social platforms, you may want to direct readers to your socialmedia channels to find out more info and encourage interested audiences to connect on a more personal level. Farmers Insurance : [link]. AutoNation, Inc. : [link].
Crisis communication strategies need to be designed for both internal stakeholders – employees, teammates, management – as well as a variety of external stakeholders – customers, partners, and of course the media. a PR manager or socialmedia manager) identifies a potential crisis, it is important to know the next steps to take.
The best PR agency in the world can’t hold a candle to employees who are empowered to do the right thing. But a reputation can unravel quickly when a public-facing employee mistreats a customer. We all know that an unhappy consumer won’t hesitate to take their case to socialmedia. Double-down on messaging.
You have a responsibility to your customers, clients, members, employees and even to your organization to take this initiative. If so, how secure it your email service provider and are your employees required to change their passwords regularly? Do you and your employees use smart phones and tablets? Tweet this!).
Once you have your groups listed out, you’ll want to identify the owners of each of these relationships (for example, your investor relations department owns the relationships with your investors, while HR owns the relationships with your employees, candidates and some vendors, such as recruiters). Candidates. Counterparties / lenders.
The reality is that most anyone with a computer can cause very serious damage to your reputation: upset customers, ex-employees, ex-business partners, ex-spouses and more. It is important to monitor your online reputation – even if you are not active on socialmedia or other professional networking websites.
In fact, happy news is a main driver for socialmedia sharing. This efficient automation allows for the tech-driven pizza delivery company’s human employees to focus on menu-planning, marketing and other company business. Emotions layered with happiness make up the majority of top drivers of viral content.
Other than Instagram, what’s the hottest socialmedia platform in 2018? It’s all real people–your employees, vendors and customers! He talks about socialmedia trend-related topics, which obviously is good for him. And, employees (and others) will listen and engage. Probably LinkedIn.
It was part of a larger discussion about CEOs and how they tackle social networks from a content perspective. As part of that research, I stumbled on American Family Insurance CEO, Jack Salzwedel. Coincidentally, over the years, I’d met Tom Buchheim , executive socialmedia advisor at AmFam.
This theory basically claims that increasing the wealth available to “job creators” would ultimately increase the wealth of the broader population, as the money trickled down to employees through economic growth. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.
Many folks will find themselves out of a good chunk of money because insurance policies and cancellation policies won’t cover the entire bill. A great deal of animosity will start to develop that will spill over into socialmedia and news articles, putting organizations in a tough spot.
When you think of brands that are absolutely crushing it on socialmedia, the top 10 names (or 20) you think of are probably B2C, so there is little to no point in B2B companies embarking on them, right? So, here’s how B2B companies can refine their socialmedia strategies to do just that: 1. Curating content.
We’ve got a couple of different tools for socialmedia. So we had product lines for personal loans and home equity loans, and we got into insurance and within insurance, there’s many different categories. And so we would start with like the broad topic of homeowners insurance.
But, the notion of the social CEO has really never taken off. I’ve noticed some stats and numbers recently that lead me to believe 2019 may be the start to more CEOs embracing socialmedia. Consider a recent BRANDFog survey that found 78% of people prefer to work for a company whose leadership is active on socialmedia.
An airline isn’t the most obvious choice for being a leader in creative digital marketing, but don’t underestimate the power of the stories Delta Air Lines has curated on socialmedia. Delta Air Lines has a firm handle on its socialmedia use. While this isn’t new, Geico’s approach to the ads is a novel one.
Insurance companies like Aflac, Geico, and Progressive are well-known for luring consumers with levity via advertising slapstick, usually at the expense of their own corporate characters: Duck, Gecko, and Flo. Wendy’s has long been known for using socialmedia to spar with its burger competitors.
By helping the leadership convey the overall direction and mission of the company, they can bring employees together to pursue common goals and demonstrate to them the value that their work brings for the organization overall. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.
Identify Essential Expenses: Determine the minimum amount needed to cover your essential living expenses, such as housing, utilities, insurance, and groceries. Create a “Life Fund” for Enhanced Security Without traditional employee benefits, establishing a “Life Fund” becomes crucial for your financial well-being.
This theory basically claims that increasing the wealth available to “job creators” would ultimately increase the wealth of the broader population, as the money trickled down to employees through economic growth. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.
The Social Butterfly. For the socially-savvy company, with a strong presence on social platforms, you may want to direct readers to your socialmedia channels to find out more info and encourage interested audiences to connect on a more personal level. Farmers Insurance : [link]. AutoNation, Inc. : [link].
This is also a great way for companies to position themselves as leaders in sustainability, social impact, and robust governance, aspects that could ultimately form the basis of a responsible brand narrative. From investors to employees, everyone's demanding action.
Data security must be heightened to avoid Health Insurance Portability and Accountability Act violations that can negatively impact your organization’s reputation. One of our firm’s largest health care clients has dropped the need for obtaining Social Security numbers from its patients, helping to solidify privacy efforts.
What steps should you take immediately to entice potential employees and retain your current employees —especially during a time when competitors are wooing them with the bait of ever-soaring benefits and salaries? So what changed in the minds of candidates and employees? It’s not enough to pay employees well anymore.
As a provider of services to children with autism spectrum disorders, ABS employees spend much of their time in the field performing therapy services. The program comes equipped with a chat system to share ideas and questions among employees and receive immediate clinical input.
Those headlines, hard to miss as they are, often obscure very real leadership decisions about strategy, employee performance and customers. SpaceX and Tesla employees feel they’re on a mission to save humanity and make us an interplanetary species,” says Gandhi. Then Twitter’s fate will depend on employee performance.
It offered data and insights on how to attract talent, interview candidates, onboard employees, and keep staff happy for the long run. Take a look at the topics of content you’ve already created, like blogs, socialmedia posts, and podcast episodes, for inspiration.
As a provider of services to children with autism spectrum disorders, ABS employees spend much of their time in the field performing therapy services. The program comes equipped with a chat system to share ideas and questions among employees and receive immediate clinical input. Like what you’ve read?
I’ve been publishing it now for six years ( here was the first post ) and it’s been a fantastic way for me to meet new people in the worlds of PR, marketing and socialmedia. Brian Grace, Nationwide Insurance. He was a relatively new employee at the time, and I didn’t have a chance to connect with him.
Do your employees touch private data? . If your employees touch the private data of your customers, then you have risk. Do you accept applications for financing, for example, where private information like social security numbers or driver’s license numbers are exchanged? Do representatives of your company use socialmedia?
Today, she works for ALM Media , a publisher which grew its roots in trade publications for the legal community, but now owns titles beyond just legal including financial services, insurance, and consulting. Your favorite socialmedia site is… Twitter for research and LinkedIn for building connections.
Neural network-style systems are programmed and trained to reach outcomes, within certain parameters, such as not letting high-risk people buy insurance or creating a category for advertisers to target once a topic reaches a certain threshold of interest amongst users. Why should we hold machines accountable? Handling a crisis in AI.
Such perceptions surface in Gallup’s annual poll about the honesty and ethics of various occupations: Respondents consistently rank marketing roles like advertising practitioner, insurance agent, and car salesperson near the bottom of the list. One of those marketing optimists is me. Our opinions impact what others believe and do.
This is also a great way for companies to position themselves as leaders in sustainability, social impact, and robust governance, aspects that could ultimately form the basis of a responsible brand narrative. From investors to employees, everyone's demanding action.
From her media training, Wyss-Schoenborn also learned it was important to develop a list of talking points about the crisis and stick to them when questioned by reporters. The talking points were also distributed to employees at the branches and the call center so that they could field questions from members about the ATM skimming event.
To create the index (as some call it), I weighted a handful of criteria, such as homeowners insurance and transportation costs, and then assigned scores for over 800 cities. Insurance site Insurance.com lets you compare quotes for various insurance types. Let’s look at how Hubspot does this with their Marketing Statistics post.
It’s feasible, your car seat could potentially catalog how much you weight and report that data to your health insurer – or anyone else willing to pay for the data. I’m the senior director of communications, responsible for external communications to members, non-members and media on behalf of the organization. employees in the U.S. –
According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of socialmedia in our fast-paced world. You can do this by publishing a newsletter, which will inform employees and everyone else about what’s going on.
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