Agility PR Solutions

AUGUST 19, 2021

Retail […]. The post How the pandemic is reshaping the future of retail—here’s overall and by-industry analysis appeared first on Agility PR Solutions.

Retail 86

Retail Analysis Industry Sports 86

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Employees) are told to forget the “poor habits” they learned at previous jobs, one employee recalled. Employees say it is frequently used to sabotage others.

Customer Service 227

Customer Service Employee Reputation Leadership 227

5W PR

MARCH 13, 2025

Measuring Crisis Response Effectiveness Organizations can evaluate crisis management success through several key metrics: Media sentiment analysis Social media engagement rates Customer retention statistics Stock price recovery time Employee satisfaction scores Market share retention Data from the Institute for Public Relations shows that companies (..)

Crisis 78

Crisis Examples Industry Crisis Management 78

Agility PR Solutions

MAY 9, 2021

As consumers get vaccinated and begin to feel more relaxed about getting out to stores, coupled with more businesses reopening and bringing employees back to work, the U.S. The post In a ‘feel-better’ economy, retail posed for fastest growth since 1980s appeared first on Agility PR Solutions.

Retail 78

Retail Employee Consumer Marketing 78

PRSay

OCTOBER 5, 2021

In his nearly 19 years at Amazon, Herdener has seen Amazon’s PR function move from a retail-consumer focus to a multifaceted approach that includes employee communications, social media, executive communications and reputational marketing. We’ve had to become much more data-driven. We’ve made very meaningful progress. That’s step one.

Employee 217

Employee Leadership Crisis Management Viral 217

Agility PR Solutions

MARCH 17, 2019

It affects the whole workforce—with sectors including retail, hospitality (hotels and restaurants), automotive and […]. The post Brexit uncertainty calls for targeted, transparent employee communications appeared first on Agility PR Solutions.

Employee 77

Employee Automotive Hotels Communications 77

Agility PR Solutions

OCTOBER 8, 2018

As retailers prepare for the competitive holiday shopping season, they are putting more emphasis on their customers’ in-store experiences and are making hiring decisions that reflect that trend, according to a new retailer survey from organizational consulting firm Korn Ferry.

Retail 66

Retail Branding Brand Survey 66

PRSay

JULY 10, 2020

Retailers continue to modify their physical stores and delivery services to protect employees and consumers, while also significantly changing the customer experience. This is also the time to think about how we will communicate with employees in the post-pandemic environment.

Crisis 178

Crisis Crisis Management Employee Retail 178

PRSay

JULY 19, 2023

As some employees resist companies’ plans to return to the office after the coronavirus pandemic, a hybrid schedule that combines working from home some days with working in the office perhaps three days a week has implications beyond the workplace, CNBC reports. As a result, many cities could find their fiscal health imperiled.

Real Estate 78

Real Estate Retail Report Employee 78

Communications Conversations

SEPTEMBER 14, 2022

Sure, beauty and retail brands have thousands of pieces of content to choose from daily. Your employees! Couldn’t you work with a small group of employees and ask them to document their days or experiences with your brand? But, what about B2B brands? What about professional services orgs?

Branding 215

Branding Brand Instagram Video 215

NewsWhip

NOVEMBER 9, 2022

More retailers commit to closing on Thanksgiving. This year the popular retailer is closing once again, this time joined by several other major players. . Retailers such as Walmart, Best Buy, and Kohl’s all made headlines in October for choosing to close, with Walmart’s addition being the newest of the mix.

Twitter 148

Twitter Branding Brand Retail 148

Notified

AUGUST 5, 2024

From institutional investors to the retail audience (and even employees), effective communication is key to fostering strong relationships and achieving company goals. Investor relations professionals play a critical role in building trust and credibility with a wide range of stakeholders.

Communications 105

Communications Retail Strategy Employee 105

NewsWhip

APRIL 6, 2023

Boeing shows that employees are still of interest Boeing made it onto our rankings this month due to an employee winning the record-breaking powerball jackpot back in February. Upon seeing the jackpot was up to $747 million, the employee also realized Boeing had delivered its last 747 jet and felt she needed to buy a ticket.

Retail 78

Retail Branding Brand Local 78

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Employees) are told to forget the “poor habits” they learned at previous jobs, one employee recalled. Employees say it is frequently used to sabotage others.

Customer Service 156

Customer Service Employee Reputation Leadership 156

MaccaPR

JULY 24, 2019

Target, on the other hand, made news in 2016 when the Minneapolis-based retailer released a controversial transgender bathroom policy that said guests could use the bathroom that they most identified with – male or female. Your employees and customers are more likely to be receptive to a program that’s an extension of your brand beliefs.

Corporate 116

Corporate Retail Policies Employee 116

ImPRessions - Crenshaw Communications

FEBRUARY 6, 2019

My agency was lucky in that we had four years under our belt and several ongoing companies as clients – digital versions of media brands and ecommerce portals for known retailers. It was a nightmare of employee churn. Like all bubbles, it burst in a cruel and messy way. But it was an astonishing ride with plenty of lessons.

Agency 220

Agency Retail Reputation Course 220

ImPRessions - Crenshaw Communications

DECEMBER 19, 2023

By Monday, most of OpenAI’s rank-and-file employees were threatening to follow them. Target found itself in a somewhat similar situation when anti-LGBTQ customers criticized its Pride Month displays, in some cases trashing store merchandise and harassing employees.

Banking 212

Banking Nonprofit Twitter Advertising 212

PRSay

SEPTEMBER 8, 2017

An account executive at a PR agency that represents a big-box retailer poses as a journalist at an event organized by a labor union trying to organize the company’s employees. The PR professional was subsequently fired by the agency, and the retailer fired the agency.

Ethics 142

Ethics Retail Instagram Twitter 142

NewsWhip

APRIL 7, 2022

We’re here to show you how this is possible for your brand, by using the example of home improvement retailer, Home Depot, using NewsWhip Spike. By further exploring the peak you can see all other articles about the employee, which publishers are reporting about it, and how many engagements it’s receiving.

Analysis 158

Analysis How To Media Retail 158

PRSay

AUGUST 15, 2019

Limeade was a proud sponsor of Connect 19 — the PRSA Employee Communications Section’s annual conference. Despite the traditional image of an employee at a desk in an office, a significant proportion of today’s workforce is deskless. A recent report estimated that deskless employees make up 80 percent of the global workforce.

Communications 108

Communications Employee Enterprise Local 108

The Resolution Blog

JULY 9, 2018

Don’t forget all the employees all have social channels too. It has a big impact in the retailers decisions. Have you ever wondered how retailers choose how prominent to place each product? But that’s just the tip of the iceberg. It’s a snowball effect? It’s a snowball effect?—?the which ultimately is the goal of PR.

Retail 169

Retail Internal International Twitter 169

ImPRessions - Crenshaw Communications

APRIL 18, 2019

A client in a commodity category or one with no discernable news – like bath soap or flashdrives – may put its eggs in a sponsorship basket, with earned media outreach limited to retail and trade channels. It’s all a matter of placing resources where they have maximum impact. Ramp up the reactive media.

Infographics 149

Infographics Retail Resources Employee 149

Deirdre Breakenridge

NOVEMBER 21, 2018

For me, that meant starting off in retail at Patagonia when I first moved to Washington D.C. Patagonia’s support of employee activism creates an incredible opportunity for professional development. But what began as a means to pay rent ended up being an invaluable professional experience.

Communications 171

Communications Nonprofit Training Study 171

Onclusive

JANUARY 20, 2020

However, earned media can be amplified in numerous ways, including company newsletters, email campaigns, corporate social media channels, employee advocacy programs, etc. The team at online retailer Overstock experienced this firsthand when they amplified a relatively dry article from a tiny blog with little readership.

Marketing 195

Marketing How To Measurement Advertising 195

Agility PR Solutions

OCTOBER 2, 2018

Kudos to Amazon for making its minimum wage workers’ dream a reality—the retail giant’s newly announced $15-per-hour minimum wage for all employees nationwide accomplishes a goal towards which other retail leaders have only taken small strides.

Reputation 77

Reputation Retail Employee Marketing 77

ImPRessions - Crenshaw Communications

DECEMBER 2, 2019

Crenshaw’s company culture puts its employees in a position to form bonds with each other on a personal level. At Crenshaw we’re fortunate to have some amazing clients who really care not only about their company and employees, but also care about us! RON STEIN, ACCOUNT EXECUTIVE . I’m grateful for my co-workers.”.

Conference 156

Conference Employee Retail Trends 156

5W PR

JUNE 15, 2020

For retail brands, this might include special offers, new discounts, and a more proactive customer service process that shows customers they’re appreciated and important. This action tells the consumer public that the brand is interested in making positive long-term changes, rather than simply placating upset people in the moment.

Crisis 113

Crisis Digital PR Retail Reputation 113

Agility PR Solutions

MAY 2, 2022

When companies in the following industries add gaming elements to the everyday tasks of their employees, they shift the workplace in the right direction. Retail The retail industry is a very stressful work environment for many […].

Internal 78

Internal International Retail Employee 78

ImPRessions - Crenshaw Communications

JUNE 7, 2017

Even a tiny company can challenge competitors for customers, employee talent, and visibility. That story has unfolded in many ways, for an enormous variety of clients and brands, from lean startups to retail chains. Today, some entrepreneurs need only LegalZoom, a WordPress site, and possibly a shared office space. Goliath myth.

Small Business 168

Small Business SMB Local Viral 168

ImPRessions - Crenshaw Communications

SEPTEMBER 5, 2019

Entrepreneur and presidential contender Andrew Yang has used his 15 minutes to warn us of the hollowing-out of key industries like retail, customer service, and trucking as a result of AI. How are its employees treated? They want to know why a company exists and what its brand stands for. What does it value? Why does it matter?

Marketing 173

Marketing Creativity Storytelling Privacy 173

Reputation Us

DECEMBER 19, 2022

It is allegedly the most wonderful time of the year, and retail workers are trapped in stores, restaurants and bars with yuletide anthems blaring on a loop. A Reddit thread calls for “a moment of silence” for all ye faithful retail workers who have had it with merry gentlemen and turtle doves. How about a silent night? Carey’s song.

Retail 88

Retail Reddit Journalism Radio 88

ImPRessions - Crenshaw Communications

MAY 18, 2018

But the storytelling should go beyond the founders and employees. A great PR initiative will allow its other stakeholders (like employees, customers and third-party influencers) to tell their stories. When a company tells the story of the human beings behind the corporate logo, it brings the company to life.

Branding 149

Branding Brand Storytelling B2B 149

5W PR

JUNE 16, 2021

Joe had been sharing photos next to piles of rare pairs of sneakers, and selling those sneakers at prices far higher than the retail ones. A month before this report, another allegation emerged that a sneaker store in Florida was also secretly selling sneakers for a higher retail price before the products were officially launched.

Crisis 88

Crisis Retail Policies Corporate 88

PRSay

JULY 22, 2022

When Dr. Alisha Reed graduated from pharmacy school and was hired at a retail pharmacy, she soon found herself working long hours, including on weekends and holidays. Employees often feel guilty for taking breaks, but respites throughout the work day are the easiest way to practice self-care on the job, she said.

Retail 116

Retail Strategy LinkedIn Employee 116

Presspage

FEBRUARY 9, 2018

Innogy is Germany’s leading energy company, with revenue of around €44 billion, more than 40,000 employees and activities in 16 countries across Europe. PressPage currently serves Innogy's German , English and Dutch newsrooms.

Energy 83

Energy Strategy Local Retail 83

Landis PR

JUNE 28, 2021

During COVID, we heard a lot about companies recognizing the serious toll the pandemic took on the mental and emotional well-being of employees. Employees were more than just workers; they were people, some like family, going through trauma. Many companies answered the important call to address their employee’s trauma.

Industry 85

Industry Retail Employee Crisis 85

Barokas

AUGUST 22, 2019

Company culture rests on the values every employee brings with them to the office each day. When your customers believe in your organization like your employees do, it means more business. Your employees are your biggest advocates. How do you define company culture? New research from Inc.

Customer Service 84

Customer Service Company Strategy Communications 84