ImPRessions - Crenshaw Communications

SEPTEMBER 10, 2021

Depending on the length of the engagement, it’s often advantageous to include a contract employee in relevant team and company meetings. Because a freelance employee will sign an NDA and in most cases a non-compete agreement, the agency team shouldn’t worry that they’ll disclose confidential client information or try to lure the client away.

How To 315

How To Employee Training Interviews 315

Ishmael's Corner

JUNE 18, 2019

Several of our account folks recently attended a training session conducted by Beryl Loeb and sponsored by the PR Council. The post Lessons from Training on Becoming a People Manager appeared first on Ishmael's Corner ~ Storytelling Techniques For Business Communications.

Training 133

Training Storytelling Communications Publicity 133

Onclusive

SEPTEMBER 27, 2017

Empower Your Employees and Advocates. Whether you like it or not, in times of crisis, people will reach out to your employees, influencers, and advocates. Dell has trained over 10,000 employees on social media through their Technology Solutions Training Portal. Who will respond? Iterate and Adjust.

Crisis Communications 325

Crisis Communications Crisis Communications Employee 325

Melissa Agnes

MARCH 12, 2014

Which leads us to ask: What kind of training do THEY have? Your employees are your representatives and they are expected to behave decently, with respect and compassion. This is something that may have been temporarily forgotten by an employee at a large Canadian retailer ). This starts with a common sense approach.

Report 243

Report Crisis Communications Crisis Management Crisis 243

Agility PR Solutions

SEPTEMBER 13, 2023

They have unprecedented expectations that are rattling the cages of traditional leadership and redefining the way leaders and staffers should interact—and new research from GE reveals that C-suite leaders and entry-level respondents don’t see eye […] The post Shaping tomorrow’s leaders: A new generation of employees butts heads with C-suite execs (..)

Training 105

Training Leadership Employee Trends 105

5W PR

JANUARY 24, 2025

Key elements of social crisis management: 24/7 social monitoring Pre-approved response templates Clear escalation procedures Regular team training Post-crisis analysis Influencer Partnerships That Build Trust Influencer collaborations must align with broader PR objectives.

Social Media 109

Social Media Brand Branding Crisis Management 109

Stephen Waddington

SEPTEMBER 20, 2021

Employers should focus on market proposition, vision, the split between home and office, and employee benefits. Employers in the public relations sector haven’t caught up with how quickly and how far the market has shifted in favour of the employee according to Ijeoma Erengwa, a senior recruitment consultant at Reuben Sinclair.

Employee 133

Employee Marketing Data Training 133

5W PR

FEBRUARY 11, 2025

Training Your First Line of Defense Employees represent both the greatest vulnerability and strongest asset in fighting misinformation. A single ill-informed social media post from staff can spark a crisis, while well-trained employees act as brand truth ambassadors.

Brand 78

Brand Branding Viral Training 78

Onclusive

AUGUST 9, 2021

Corporate communicators regularly work with stakeholders across the organization to develop and distribute pertinent info to employees and key affiliates. Taking dry content like company policies and turning it into information that employees actually want to read requires a savvy communicator. Media Training.

Training 370

Training Media Training Crisis Communications Reputation 370

5W PR

JANUARY 22, 2025

Organizations need established protocols, trained teams, and clear communication channels ready to activate at a moment’s notice. Internal communication is particularly critical – employees must understand the situation and their role in the response.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

ImPRessions - Crenshaw Communications

OCTOBER 11, 2023

The National Cybersecurity Alliance (NCA) responded by emphasizing the need for increased employee training to deal with the human element involved in many cyber threats. NCA’s commentary stressed that even robust cybersecurity measures can falter without well-trained employees.

Brand 323

Brand Branding eBook Advertising 323

Melissa Agnes

MARCH 7, 2014

We saw the extent of this in a recent train derailment when a lady tweeted a picture of her overturned cart before she dialled 911 for help. Today’s reality is that people think about sharing their experiences to social media, even before they think about dialling 911 for help in an emergency. Image credit .

Crisis Communications 249

Crisis Communications Crisis Training LinkedIn 249

PRSay

JANUARY 9, 2024

A good training program will help presenters improve their skills. Not all presentation training is the same, of course. As you likely know, traditional media training and crisis training tend to focus on one spokesperson, usually the CEO, who is put through his or her paces in front of a group.

Training 102

Training Conference Technology Meeting 102

5W PR

JANUARY 26, 2025

Starbucks demonstrated this following a 2018 racial bias incident by quickly acknowledging the issue, closing stores for bias training, and accelerating diversity initiatives. Employee Activation and Internal Communications Employees serve as powerful ambassadors for corporate social responsibility efforts.

Strategy 78

Strategy Brand Branding Employee 78

Melissa Agnes

AUGUST 26, 2014

Does the blame (partially or in full) fall on the employer who put the young person to task without first providing them with the proper training and guidelines? Employees and Crisis Management Food for Thought' Do you think that young people are mostly at fault for the mishaps we commonly see on social? appeared first on Agnes + Day.

Social Media 221

Social Media Crisis Management Guidelines Media 221

Stern + Associates

JANUARY 26, 2023

We all recognize that experiences during and after covid have fundamentally affected not only employee experiences on the job, but also what employees look for in an employer. The authors’ real-world case studies suggest that investing in purpose, culture, and training can support dramatically increased revenue and engagement.

Employee 118

Employee Company Marketing Case Study 118

Melissa Agnes

SEPTEMBER 16, 2014

1) Provide social media training for everyone that operates as an admin on a brand account. If they are in any way responsible for content, customer service, monitoring or answering fan questions, they need to have a deeper level of training. Platforms: Managers need to be trained on the platforms they use.

Social Media 239

Social Media Crisis Training Media 239

Mindful Marketing

NOVEMBER 21, 2021

Most organizations are grateful they’ve weathered the economic turmoil; at the same time, they also should be showing gratitude to the stakeholder group that has become increasingly important to them: their employees. From a personnel perspective: It’s better to keep existing employees than it is to hire new ones.

Employee 90

Employee Training Leadership Video 90

PR for Anyone

APRIL 7, 2020

Many businesses all over the world had no choice but to shut down and let their employees go. Many corporations had to switch to virtual training and communications. “Be Part One of ‘Effective PR & Marketing’ It's extremely shocking how the whole world changed in days ever since the outbreak of COVID-19.

Marketing 279

Marketing Training Video Technology 279

ImPRessions - Crenshaw Communications

APRIL 7, 2021

Traditionally, onboarding for new employees would entail face-to-face meetings, all-company lunches and even an after-hours happy hour. New employees who went through a structured onboarding program were 58% more likely to be with the organization after three years. — What are some ways you have onboarded new employees virtually?

How To 218

How To Employee Meeting Training 218

PRSay

MARCH 25, 2019

Today, the danger is not just that employees can forward materials to external audiences with a simple keystroke. Make sure you invest in secure communications systems and training (don’t assume your employees know better than to click that “reset password” link in that shady email), and create a corporate culture that values your staff.

Internal 156

Internal International Communications Employee 156

Reputation Us

OCTOBER 21, 2024

Ensure all team members are trained to provide the same level of care. Empower Employees. Empowered employees can provide quicker and more satisfactory resolutions. Acknowledge their feelings , which can help diffuse frustration. Reputation Action #4. Consistency. Reputation Action #5. Reputation Action #7. Reputation Action #8.

Customer Service 78

Customer Service Reputation Employee Community 78

PRSay

JULY 23, 2024

AI policies should help your employees use AI tools ethically and securely, consistent with your organization’s values If your organization uses an internet-based AI tool such as ChatGPT, then data shared will become part of the tool’s training and available to other users.

Policies 176

Policies Ethics Privacy Training 176

PRSay

JULY 27, 2020

As employees look for answers during the COVID-19 crisis, they need simple, straightforward language. Employees have never liked corporate-speak, of course. These contrived communications are the exact opposite of the natural conversations employees engage in everywhere else,” the authors noted. Sharpen the focus.

Employee 197

Employee Leadership System Corporate 197

5W PR

FEBRUARY 14, 2025

Selecting and Training Your Crisis Team Small businesses can’t afford dedicated crisis specialists, so cross-train existing employees to handle emergency communications. Your framework should enable this speed through clear protocols and pre-assigned responsibilities.

Small Business 78

Small Business Crisis Communications Crisis Communications 78

Melissa Agnes

MAY 26, 2014

Don’t train your people (or the boss). Let’s say your company is being blamed for a train derailment that killed dozens and devastated a whole town. So the boss decides to visit the town (after throwing his own employees under the bus and blaming firefighters) – an assured success right? Why would you need to?

Crisis 264

Crisis Crisis Communications Film Training 264

5W PR

JANUARY 18, 2025

Acknowledge the impact of the crisis on all stakeholders customers, employees, investors, and the broader public. Conduct regular training sessions for employees on crisis communication protocols, media relations, and customer service best practices. Avoid obfuscation or attempts to downplay the seriousness of the situation.

Crisis 78

Crisis Brand Branding How To 78

ImPRessions - Crenshaw Communications

JULY 26, 2022

Often the main reason employees choose to work abroad is to experience a new culture. Some of my days spent abroad were calm, and I was able to multitask by working from my phone while on a train to the next destination. Employees work most productively when they feel trust, support and empowerment by their employers.

How To 309

How To Meeting Travel Employee 309

PRSay

MARCH 28, 2019

Though those in the training discussions reported having more cohesive teams, participants in the commercial video-game sessions raised their subsequent average scores of the landmark game from 435 to 520. Unifying remote employees. “That alone has had a huge impact on interpersonal and work relationships within our own company.”

Video 167

Video Employee Training Study 167

Agility PR Solutions

MARCH 19, 2023

With the effects of societal and corporate shifts continuing to ripple across the country, employee retention has become a rising issue for businesses. Re-hiring and re-training cost millions of dollars, but fostering an engaging workplace can help slow this churn and burn.

Employee 86

Employee Internal International Communications 86

PRSay

MAY 10, 2022

From what I’ve seen — from training more than 25,000 communicators in more than 1,000 organizations over 20 years — most folks would choose the webinar. DON’T lead with the features: Doodley Doo is an innovative and fun way for your employees to upskill in data visualization and data storytelling. The vacation or the webinar?

Case Study 192

Case Study Writing Training Engineering 192

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Corporate leadership recognizes the critical importance of getting everybody on the same page – no easy task in organizations with 20,000 employees. And since a single employee can talk about the company to thousands of external stakeholders at once through social media, the company must take steps to control its narrative.

Trends 199

Trends Corporate Employee Analysis 199

The Proactive Report

AUGUST 28, 2018

We can also confirm that Adam Catzavelos is not a Nike employee.”. Catzavelos’ older brother did an interview on Radio 702 where he shared how this has affected him personally, his relationship with his brother and his father, the loss of his business and the impact on his employees.

Training 148

Training Social Media Video Employee 148

PRSay

SEPTEMBER 16, 2020

With more than 350,000 employees, 156 facilities, thousands of outpatient centers of care, they provide care to nearly 9 million veterans nationwide. We provided weekly training sessions to ensure that public affairs officers could hone their skills. Thanks to our PRSA training, the values of ethics came into play.

Ethics 203

Ethics Public Affairs Crisis Management Training 203

5W PR

FEBRUARY 17, 2025

Customers, stakeholders, and employees may all feel betrayed, making it difficult to regain their confidence. This includes internal messaging for employees, external statements for customers, and responses to media inquiries. Ensuring that employees are aligned with the companys values can help reinforce a positive brand image.

Crisis 78

Crisis Brand Branding Case Study 78

5W PR

NOVEMBER 14, 2024

Companies should be training key personnel on handling media inquiries and interviews. Utilize all available channels to communicate with stakeholders, including employees, customers, investors, and the media. Clear guidelines on what to say and what not to say during a crisis are another key element.

Crisis Management 78

Crisis Management Reputation Crisis Guidelines 78

Solo PR Pro

AUGUST 1, 2023

Hiring your first employee as a solo PR Pro is a significant milestone. To ensure a smooth and successful hiring process, we gathered five essential tips for solo PR Pros looking to bring on their first employee, along with valuable resources to help you along the way. Resources: Nerdwallet – Ready to Hire Your First Employee.

Employee 87

Employee Small Business Resources Insurance 87