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There are three simple ways to measure the value of PR this year. In some cases, while a Tier 1 win like a Wall Street Journal piece is great for the brand, the Tier 2 media placement in the Retail TouchPoints is the one that drives prospects and customers. Where a brand appears in an article also affects the value of a placement.
These shifts are not only changing traditional advertising models but are also redefining how brands connect with audiences, measure effectiveness, and communicate their impact. These narratives position brands as pioneers in reaching customers within dynamic retail ecosystems.
Catalyzed by the spike in e-commerce during COVID, the retail industry retained its 2019 spot and ranked fourth out of the 15 industries studied in theBrand Intimacy 2020 Study, the largest study of brands based on emotions from intimacy marketing firm MBLM (pronounced Emblem).
Norton Lifelock’s CMO Ty Shay recently keynoted AirPR’s Growth PR Conference and shared a roadmap for success in this new era of media, marketing, communications and measurement. . Transparency in Marketing Measurement. And now there’s direct to consumer (DTC) where sellers are circumventing the retailer and selling directly.
Seasonal toy sales represent a significant portion of annual revenue for manufacturers and retailers, with the fourth quarter alone accounting for nearly 50% of yearly toy purchases. Most major retailers finalize their holiday toy lists by July, meaning PR teams should begin their campaign development no later than early summer.
Certainly, you can look downfunnel and see how many closed deals you’re getting in your sales CRM, but if your website is broken or your retail staff are surly, you may not see the results you want no matter how good your PR is. The question then becomes, how do you know that you’ve got the right audience? Christopher S.
New technologies are helping make the measurement of public relations results easier, less time-consuming and more meaningful. More PR agencies today are designating a measurement guru on its team to own analytics. Advance legwork can improve the odds of achieving measurable impact. Identify the “core measures.”
Most have learned from early mistakes or half-measures and have designed campaigns that make a positive impact for employees, customers, and communities. But I couldn’t help but think – for the price of the video ads and promotion, why not simply offer extra pay to those on the front retail lines? It’s not about the logo.
So why are so many retailers focused on measuring total sales and comparative sales, while customer loyalty […]. The post Customer loyalty is critical—but only 40% of retailers currently measure customer retention appeared first on Agility PR Solutions.
Today, in 2025, its on pace to surpass Walmart in sales , which would make it the largest retailer by that measure, according to The Wall Street Journal. It famously took Bezos and Amazon close to a decade before it turned into a profit. Success often looks like it comes overnight, however, thats rarely the case.
We also work on PR for both the retail side of the company as well as the non-retail portions of Overstock services. People generally know Overstock.com as one of the leading online home retailers, but are often surprised to know that we also offer: Financial Services (lending, investments, credit cards, and insurance).
The company temporarily closed affected locations, implemented new food safety protocols, and launched a comprehensive communication campaign. While sales took two years to recover, the company’s commitment to transparency helped rebuild customer trust.
Post-Covid, brands are spending on connected TV (CTV) ad platforms and the industry is abuzz about retail media. They’ll succeed by choosing performance-driven partners who deliver brand-safe, premium content, precision audience targeting at scale, personalization and proven measurability. Yet, uncertainty is the new normal.
Leading companies now dedicate 40% of their security budgets to preventive measures – a strategic shift that’s proving far more cost-effective than cleaning up after an attack. One major retailer’s analytics system processes 3 trillion security events annually, using AI to reduce false positives by 90%.
Facebook is unprecedented by nearly every measure for social platforms, except perhaps for engagement where its companion network Instagram (and its 700 million users ) excels. Paid Content (what can I measure and how granularly can I target audiences?). Paid Content (what can I measure and how granularly can I target audiences?).
As the COVID cloud begins to clear, retail stores are poised for a quick return of foot traffic. New research from CX solutions company Mood Media, shoppers are beginning to return to physical stores in significant numbers as pandemic measures lift around the world.
Measuring Partnership Success Traditional metrics like reach and engagement matter, but long-term partnerships require broader success measures. The beauty retailer holds monthly virtual meetups with its partner community, sharing upcoming launches, gathering feedback, and fostering collaboration between influencers.
Additionally, they may have expertise in measuring the effectiveness of digital media and, perhaps, access to internal or external performance benchmarks. They are also likely to have budgets and measurement systems just like their brethren in the digital media or advertising teams. Lastly, measure your earned media amplification.
For instance, the fast-growing piercing retailer Studs has made piercing feel more accessible for a wider audience thanks to their low-fi organic videos of users giving an educational overview of their piercing experiences. Luckily, that unpolished appeal of UGC is still something content marketers can lean into on owned channels.
In today’s competitive business landscape, it is crucial for retailers to employ effective marketing strategies to drive in-store sales. Retail marketing involves a combination of traditional and digital tactics aimed at attracting customers, building brand loyalty, and increasing revenue.
And thanks to PR measurement expert Katie Delahaye Paine , we have a tool called the Kick-Butt Index (KBI) that allows us to measure PR in a way that’s relevant for clients. The public relations measurement challenge. The state of public relations measurement today.
The retail industry has undergone a significant transformation. Understanding digital marketing and its role in the retail industry is crucial for businesses looking to thrive in this new landscape. The importance of digital marketing in retail success Digital marketing plays a vital role in the success of retail businesses.
For online retailers, cutting through the noise and engaging with their target audiences is becoming increasingly challenging. The Role of Influencer Marketing in the Online Retail Industry Influencer marketing has gained immense popularity in the online retail industry due to its ability to create authentic connections with consumers.
Today, we'll explain what brand recognition is, how it differs from brand awareness, and give you actionable advice on building, measuring and leveraging brand recognition. Power up your brand recognition strategy by pitching to the right media and measuring key metrics. In measuring PR campaign reach and impressions.
It is the culmination of thirty years of building and re-energizing world-class brands in entertainment, retail, food and beverage and sports. How do you measure that success? We start every project asking the question, “If we owned this restaurant, retail store, or product line, what would we actually do?”
Advertising Value Equivalency (AVE) (the measurement equivalent of the self-esteem movement), justifies what you have by what it would have cost if you’d bought it. There are plenty of different software packages that offer unique ways to capture and measure PR data, but there is still an unsatisfying aspect to these.
Traditional measures such as audience reach, impressions, and share of voice aren’t enough by themselves, but in aggregate can help to paint an overall picture of where your company stands in the marketplace. Systems you may be asked about: audience research tools you own such as Cision/Vocus*, media lists, brand measurement tools.
catches up with international card payment security measures, many U.S. consumers are frustrated with the decision to go with chip-and-signature security measures. However, most retailers have yet to install updated terminals for the new EMV cards. Here’s a look at the concerns that are top-of-mind for consumers: 1. As the U.S.
But they still measure success according to hard metrics such as user acquisition and retention — and of course, by almighty sales. Amazon was named most often, by 6 percent of respondents, followed by a number of retailers such as Walmart and Target, and tech companies such as Zoom and Netflix. In our survey, we asked U.S.
Back to School (August-September) : Retail-focused brands can also take advantage of this period to build long-term customer loyalty with bundled offers, personalized shopping experiences, useful tips for parents and students and more.
Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks. Retailers continue to modify their physical stores and delivery services to protect employees and consumers, while also significantly changing the customer experience.
We’re here to show you how this is possible for your brand, by using the example of home improvement retailer, Home Depot, using NewsWhip Spike. Measure conversations in real time. This is why a real-time media monitoring platform is key for brands.
In order to gain that knowledge and shape future campaigns, measurement is key. Make your goals as specific as possible, but also expect to make changes to them once you start measuring and understanding your ROI. Ready to start measuring your social ROI? Check out the full 9-step guide today!
It has a big impact in the retailers decisions. Have you ever wondered how retailers choose how prominent to place each product? Being armed with the latest press featuring your brand gives the sales team more leverage when talking to retailers about how prominently to feature your brand. It’s a snowball effect?
In this interview, Peter discusses how brands can better engage audiences, improve their measurement practices and quantify their communication efforts. Why is measurement and analytics such a difficult area for marketers? Measurement and analytics are evolving every day and it is tricky to keep up with. How can they improve?
For one thing, you need to re-measure its effectiveness frequently, if you don’t already automate the process of measurement. Recently we had the opportunity to do some advanced analysis of Facebook’s impact on retail sales for a client, and the chart looked like a hockey stick in the wrong direction – just fell off a cliff.
Don’t forget that engagement can also be measured. Clothing retailer Rebecca Minkoff hosts a popular podcast called Superwomen. Businesses can get too caught up in using podcasting solely for promotion, without looking closely at building engagement and loyalty.
Once the brand has proactively taken a leadership role in the mitigation of the crisis, decision makers should determine what measures could be taken to prevent similar crises in the future. Depending on the severity of the PR crisis, it could take some significant action to woo customers and fans back into the proverbial trust circle.
An uncertain economic environment and changing consumer behavior is causing a major shift in the retail industry, now underpinned more by customer experience and engagement than more traditional measures such as quality and price (although those features remain key)—one in three shoppers will switch to a new brand after one bad experience, affirms (..)
The traditional TV advertising landscape is undergoing transformation, and the transition to new currency measurement methods isn’t as simple as flipping a switch. The ability to gather real-time data on viewership, engagement, and conversion is changing the way campaigns are measured and optimized.
End of the nine to five week - flexible working schedules will help address physical spacing and act as a counter measure to overcrowded commutes. Retail Supermarkets and hyper markets - a seldom mentioned reason for empty shelves is that people are eating three meals a day at home. Resilience will also become a performance indicator.
Know how to measure the success of your campaign. An online ticket retailer might ask users to input their favorite sports team before sending email alerts about specific event tickets. The bottom line: If you and your team are unfamiliar with the data your company collects and how to access it, be prepared to set aside some time.
I asked Rebecca questions based on her recent research report for Altimeter Group about content, measurement and KPIs: Q1: Why are marketers finding measurement to be the single most formidable content marketing challenge? What is it about measurement that seems to stump them? Sales staff in retail outlets.
How has the consumer changed the news cycle and impacted PR measurement? Communications methods & measurement standards. The consumer-driven news cycle & PR measurement. And it’s no longer about that measurement piece at the end. APRIL 22, 2021 4pm Singapore / 12pm UAE / 9am Ireland. Watch webinar.
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