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7 ideas for building customer references in B2B tech

Sword and the Script

The account management model most tech companies employ puts sales and marketing at odds over customer references Gaining access to customers for direct conversations is a long-standing problem in B2B marketing. And it works well for most things – the one exception and it’s a big one – is customer references.

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References: The Last But Not Least Step in the Job-Hunting Process

PRSay

After nailing the virtual interview and likely additional or final interview rounds, you should anticipate the hiring manager or recruiter to ask you for references to proceed to the last stages of the process. This month we’re diving deep into the do’s and don’ts of reference checking for candidates and hiring managers.

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Help References Help You Land the Job

Culpwrit

Within the last month, I’ve provided several references for friends and former students. Since I don’t recall being asked to be a reference by a couple of them, I realized I need to add reference-check etiquette to future classroom discussions. In the meantime, here are some basic rules: Pick your references wisely.

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Facing the Unexpected: Mastering Crisis Communications | Business Wire

Business Wire

Crises communications refers to information that is shared when an event occurs that impacts customers or a company’s reputation. Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place.

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How We Talk “ESG” in a Post Pandemic World | Business Wire Blog

Business Wire

What has changed in the last decade, though, is we’re discussing it an awful lot more, which means the choices we make in how we communicate on ESG and impact and sustainable business – and the myriad ways we refer to same – are far more critical in the months and years ahead.

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10 Tech Buzzwords PR Folk Should Avoid In 2021

ImPRessions - Crenshaw Communications

Technically it refers to a set of data so large that traditional technology is unable to analyze it. It’s important to note that AI is a broad term that refers to the simulation of human intelligence in machines programmed to think like humans and mimic their actions. Very few products or technologies are truly groundbreaking.

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How To Get The Most From PR Freelancers

ImPRessions - Crenshaw Communications

Choose wisely and check references. If you’re vetting a new freelance consultant, it pays to query them thoroughly about recent work and relevant expertise, and to speak with the references they supply, as well as those they don’t. PR is really a very small industry. . Manage their time.

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