Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

Crisis Management 186

Crisis Management Healthcare Crisis Conference 186

5W PR

MARCH 31, 2025

PR teams must balance effective communication with strict adherence to FDA regulations, HIPAA requirements, and other healthcare standards. Crisis Management and Compliance When compliance issues arise, PR teams must be prepared to respond quickly and appropriately.

Guidelines 78

Guidelines Crisis Communications Policies Healthcare 78

Melissa Agnes

AUGUST 29, 2014

Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Social Media for Healthcare: What’s The Potential? This week’s episode of The Crisis Intelligence Podcast. TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier.

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Melissa Agnes

FEBRUARY 1, 2017

Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you!

Crisis Management 100

Crisis Management Crisis Government Healthcare 100

Melissa Agnes

JUNE 4, 2014

This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. How can hospitals and other healthcare facilities protect themselves? Identifying the risks is the first step in preparing for and managing them.

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

5W PR

SEPTEMBER 24, 2024

Public relations has emerged as a vital component of the healthcare industry. It serves as a bridge between healthcare providers and the communities they serve. Building Trust and Reputation One of the most critical functions of PR in healthcare is cultivating a positive public perception.

Healthcare 78

Healthcare Publicity Crisis Management Community 78

Melissa Agnes

SEPTEMBER 12, 2014

This week I’ve been trying to jam two work weeks into one as I’ll be traveling to the middle east next week – Dubai to be precise – to speak to healthcare delegates at a GCC government conference. Crisis Management Resources' Where does time go? What are some great reads that you recommend this week?

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Melissa Agnes

MARCH 31, 2015

Let’s use the healthcare industry as an example, as their Wikipedia risk is amongst the greatest. Wikipedia’s risk on the healthcare industry. I’m using the healthcare industry as an example in this post because their risk of inaccurate information being mistaken as a trusted, reliable source can be great.

Wikipedia 160

Wikipedia Industry Healthcare Crisis Management 160

ImPRessions - Crenshaw Communications

JUNE 26, 2019

For those who said they did plan to speak publicly about issues, the most pressing topics named were data privacy, healthcare, and diversity and inclusion. It’s not always about crisis management. To announce a new strategy.

Trade Shows 271

Trade Shows Airlines Leadership Corporate 271

ImPRessions - Crenshaw Communications

JUNE 29, 2020

This is particularly true in the high-value sectors of healthcare and crisis management, but it can hold for nearly any kind of proactive PR. Experienced communicators know that businesses can’t turn PR and marketing on and off in a crisis.

Marketing 225

Marketing Leadership Crisis Healthcare 225

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

Crisis Management 100

Crisis Management Healthcare Crisis Conference 100

Melissa Agnes

MARCH 19, 2015

After seeing organizations the likes of Anthem, Sony, Target, Home Depot – and the list goes on – suffer through a data breach hack crisis, I think it’s clear to state that a data breach hack is a risk that this digital era presents to your organization no matter its size, industry or any other criteria.

Crisis 157

Crisis Data Strategy Banking 157

Reputation Us

JUNE 8, 2015

The post Crisis Management and Telling Scary Stories. Around a summer campfire, a scary story can be fun — especially one that builds suspense through the smoke and allows your audience to imagine being the next victim. It doesn’t take the dog days of […]. Business Campfire Fodder. appeared first on LTPR.

Crisis Management 60

Crisis Management Crisis Crisis Communications Communications 60

NewsWhip

MAY 26, 2020

BL: The Clyde Group does a great deal of work in healthcare, education, finance, and technology sectors. Success metrics can be a sensitive topic in times of crisis. The post The art of winning new business and crisis management: A Q&A with Clyde Group Partner Aubrey Quinn appeared first on Newswhip.

Groups 78

Groups Crisis Management Crisis Public Affairs 78

Melissa Agnes

NOVEMBER 4, 2014

It’s important for healthcare organizations and professionals to realize that, with the flu season upon us, and with Ebola symptoms being very common to flu symptoms, the flu season may see an increase in: Emergency room walk-ins (with people panicked that they have Ebola). Flu season may heighten the risk of Fearbola.

Healthcare 100

Healthcare Education Crisis Management Crisis 100

5W PR

SEPTEMBER 30, 2024

Partnering with a public relations (PR) agency can be a game changer for doctors, and healthcare practices, providing strategic support in managing patient outreach, brand positioning, and media relations. Here’s how a PR partner can help elevate your practice or medical brand during one of the busiest healthcare seasons: 1.

Agency 78

Agency Pharmaceuticals Healthcare Crisis Management 78

The Hoyt Organization

MAY 20, 2024

Positive Perception The way the public perceives your healthcare facility or private practice will determine if they seek out your services or not. A positive perception is so important in the healthcare sector. Business Growth In our guide to healthcare PR strategies , we stress the importance of measurable objectives.

Healthcare 76

Healthcare Publicity Reputation Nonprofit 76

Melissa Agnes

OCTOBER 1, 2014

The post Analyzing the CDC’s Crisis Communication In U.S. Ebola Outbreak appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Read: Lessons from BBC’s Ebola Education Initiative via WhatsApp.

Crisis Communications 113

Crisis Communications Crisis Communications Travel 113

ImPRessions - Crenshaw Communications

NOVEMBER 27, 2016

A good PR firm is likely to charge more than typical rates for highly specialized expertise, or for a sudden, “drop-everything” engagement like crisis management, where PR counselors will be working around the clock. When might agencies charge more? What about value pricing?

Agency 120

Agency Trade Shows Comparison Meeting 120

Wadds Inc.

SEPTEMBER 29, 2024

Current use cases include content development, data analytics and task automation, with the potential for more advanced applications in predictive modelling and crisis management. While most corporate communications functions rate their technological maturity as basic (57%), there's growing interest in AI applications.

Corporate 98

Corporate Reputation Telecommunications Study 98

NewsWhip

SEPTEMBER 11, 2019

What are the teams in place that will need to be alert and ready to go when a crisis hits? Is there a clear plan of action for crisis management? At the PR News Crisis Summit we attended in March , many speakers reiterated that knowing which teams to activate during a crisis before it happens is crucial.

Crisis 87

Crisis How To Crisis Management Analysis 87

5W PR

OCTOBER 31, 2023

Health Academy Conference: This event addresses PR and communication professionals in the healthcare industry, offering networking event opportunities and targeted programming. Association/Nonprofit Conference: Attendees can expect the latest best practices and real-life tips for PR in nonprofit and association settings.

Conference 78

Conference Nonprofit Education Healthcare 78

Bianchi Biz Blog

FEBRUARY 1, 2024

Commitment to a high quality of life, safety, healthcare, and education establishes an ideal environment for businesses and residents alike. Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management.

Marketing 107

Marketing Newspapers Print Corporate 107

Critical Mention

APRIL 13, 2020

Like all healthcare workers and emergency responders around the world, I have felt afraid of not having adequate protective equipment, and in my darkest moments, have worried about what would happen if I fell sick far from home. The doctor later recounted the incident on her Facebook page, writing: “I burst into tears.

Media 111

Media Analytics Healthcare Crisis 111

Offleash

APRIL 29, 2020

Some of us are finding that purpose in giving back, whether it’s delivering groceries to neighbors, volunteering, sending food to healthcare workers on the front lines, sewing masks, or supporting local small businesses. But everyone can find certainty amid uncertainty by cherishing and clinging to a higher purpose.

Healthcare 52

Healthcare Small Business Resources Crisis Management 52

Newsfile

JANUARY 30, 2024

Examples of AI Prompts for PR Research Rank the top five best practices for crisis communication in the context of a healthcare industry scandal? Crisis Management Effectiveness : Impact of PR efforts in crises. In contrast, ChatGPT offers conversational, personalized responses and creates original content just for you.

Trends 105

Trends YouTube Video Social Media 105

NewsWhip

JUNE 10, 2021

Deploying crisis management teams | Jump to text. And it’s one of those things, that people often conflate risk management and crisis management, or don’t understand the difference necessarily in how those two either interplay or play off of each other, or nothing to do with each other sometimes.

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

The Stalwart Blog

NOVEMBER 18, 2019

Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. An interview with Lily Li, Principal of Metaverse Law. . Lily, thanks so much for being here, I appreciate it.

Data 60

Data Privacy System Crisis Communications 60

David PR Group

MAY 15, 2014

Doctors, hospitals and healthcare providers have been feeling the impact lately, too. The post Every Business Needs a Reputational Firewall appeared first on David PR Group | Public Relations, Reputation Management and Attorney Marketing. Cohen yelp'

Reputation 40

Reputation Hotels Crisis Management Google 40

The Stalwart Blog

AUGUST 27, 2019

One of our clients is in the healthcare space and it’s a hospital and I got a call from the senior vice president of human resources asking us for help to deploy mental health professionals because within such a short period of time, 50 employees had lost their homes, and that number grew, only grew.

Crisis 76

Crisis Interviews Employee Healthcare 76

Beyond PR

JULY 20, 2016

Download Maximize the Reach of Your Message with a Strategic, Multichannel Plan and learn how to match medium(s) to the message when planning strategic news, product announcements, crisis management and other communications for your brand. Eleanor Cates manages public interest accounts at PR Newswire.

Media Relations 40

Media Relations Media Local Healthcare 40

Ethical Voices

DECEMBER 12, 2022

The communication industry is so broad, but I feel like I’ve landed in a really exciting intersection that’s allowed me to specialize in more niche areas such as investor relations, board, and executive advisory work, issues and crisis management, and, purpose-driven coms, ESG, and sustainability. It absolutely is.

Ethics 75

Ethics Brand Branding International 75

Landis PR

JANUARY 3, 2022

Robert Bauer, Managing Partner, accelent communications , Vienna, Austria. “We We expect that the pharma and healthcare industry will be the big winner of all we went through over the last couple of years – in all developed countries and beyond. Both internal and external factors should be addressed in this regard.”.

Trends 52

Trends Trade Shows Agency Communications 52

NewsWhip

JUNE 23, 2021

I was thinking when we were first talking about brainstorming, what is now the crisis management feature on Spike. 18: The future of storytelling in healthcare communications. It’s an idea. It’s something that’s pushing the industry forward and then boom, you went out and created it. read more. #18:

Data 78

Data Media Analytics Energy 78

5W PR

MARCH 11, 2025

Johnson & Johnson’s handling of medical device recalls demonstrates effective crisis management. A 2023 Pew Research study found that 60% of Americans feel uncomfortable with AI making medical decisions. PR teams must acknowledge these concerns while demonstrating AI’s benefits through concrete examples.

Ethics 78

Ethics Healthcare Privacy Guidelines 78

Communications Conversations

MAY 13, 2015

Although she’s only a junior, she’s already held internships with the Atlanta Falcons, Bloomingdale’s, and Children’s Healthcare in Atlanta, and has been selected to intern at Coca-Cola this summer. Two things stand out about Abbie — the first is her eagerness to learn and to maximize every moment of time at the University of Oregon.

Groups 60

Groups Internal International Conference 60

ImPRessions - Crenshaw Communications

MARCH 24, 2020

There are leadership communications lessons about crisis management in nearly every example. Cuomo has been effective in reminding us that a private healthcare system has limited capacity to handle the kind of surge that a pandemic causes. It’s the state and local executives who seem to be winning the PR war. .”

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Leadership Communications Local Crisis 276