Melissa Agnes

OCTOBER 13, 2014

The first was the use of hashtags in crisis and emergency management, and the second was whether or not the use of dark websites should be considered a crisis communication best practice. Information and best practices when it comes to hashtags and dark websites in crisis management. in real-time, become an issue?

Crisis Management 100

Crisis Management Crisis Exercises Crisis Communications 100

Remote PR Jobs

SEPTEMBER 27, 2024

Social Media: Platforms like Twitter, LinkedIn, and Facebook can be used to amplify your message. Internal Review and Feedback Internally reviewing the performance of your press release campaign is vital for refining future strategies and enhancing overall effectiveness.

Crisis Management 250

Crisis Management Analytics Radio Analysis 250

Melissa Agnes

AUGUST 10, 2014

This week, join me as I speak with Tegan Ford, a recent graduate who now has to apply the crisis communications strategies and learnings she was taught while studying towards her masters, in the field. What internal obstacles has she faced and how can she overcome them to better the organization for which she works? Or via email.

Crisis Communications 222

Crisis Communications Crisis Crisis Management Internal 222

Melissa Agnes

DECEMBER 14, 2014

Within this episode, Brigitte reveals some key strategies that need to be incorporated into your crisis management plan when dealing with different cultures, different trends, different languages and more. How social media impacts the need for cross-cultural communications in managing crises today.

Crisis 210

Crisis Communications Crisis Management Crisis Communications 210

Cision

DECEMBER 4, 2017

Fortunately, the GitLab team had already rolled out a crisis management plan. They took the initiative to inform their clients of the crisis before social media started flooding with negative tweets and comments. Communicate With Internal Stakeholders. You can find him on Twitter: @AviNair52. Conclusion.

Crisis 271

Crisis Brand Branding How To 271

Melissa Agnes

SEPTEMBER 5, 2014

Enjoy – and be sure to share your #CrisisRoundup with us over on Twitter or in the comments section below. From The Crisis Intelligence Blog. What To Look For When Engaging a Crisis Management Professional. How To Convince Management To Invest In A Crisis Plan. Crisis Management Resources'

Crisis Management 197

Crisis Management Crisis Resources Reputation 197

Melissa Agnes

OCTOBER 10, 2014

Don’t forget to share your favorite reads from the week with me, by using the hashtag #CrisisRoundup on Twitter! From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast.

Crisis Management 191

Crisis Management Crisis Exercises Resources 191

5W PR

MARCH 5, 2025

Your immediate priorities should focus on: Containing the technical threat Notifying affected parties Meeting regulatory requirements Controlling the narrative through proactive communication Major platforms like Twitter and LinkedIn can serve as effective channels for direct stakeholder updates.

Privacy 78

Privacy Crisis Crisis Communications Crisis Management 78

PRSay

SEPTEMBER 16, 2020

Please join the discussion via #PRSAChat and #EthicsMonth, and follow along with our ethics-related blog posts, webinars and Twitter Chats throughout the month. Our internal communications team provided communications support for our facilities across the country. This year’s theme is “Doing the Right Thing.”

Ethics 203

Ethics Public Affairs Crisis Management Training 203

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. Is there a materials shortage in your supply chain?

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Bianchi Biz Blog

NOVEMBER 21, 2024

Stéphane Billiet, vice president of We change We are pleased to share the next post in a series of in-depth profiles of key international markets written by one of our PRGN partners. X/Twitter : 30.9% The information in this post originally appeared on Public Relations Global Network’s blog. TikTok could well surpass Snapchat in 2024.

Marketing 90

Marketing Pinterest Radio Instagram 90

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Melissa Agnes

APRIL 11, 2018

It’s also easy to go about your Facebook, Twitter, Gmail, Instagram, Snapchat—you get the idea—business without ever really questioning what is happening on the backend of things. Facebook was well aware of this reality—as is Google, and Twitter, and all the other social media networks and apps that are leading the way.

Crisis 160

Crisis Crisis Management Policies Privacy 160

Melissa Agnes

NOVEMBER 13, 2018

Drew’s outlook on life and the way he helps organizations use humor to solve internal issues, build a stronger culture, and increase productivity is unique and effective. It also aligns with the crisis ready philosophy and mindset, providing another piece to building brand invincibility. Follow Drew on Twitter: @drewtarvin.

How To 144

How To YouTube Crisis Management Crisis 144

Melissa Agnes

OCTOBER 5, 2014

Welcome to episode #018 of The Crisis Intelligence Podcast, with Melissa Agnes and Jean-Michel Ghoussoub. We always hear things like: You need to be transparent in the way you communicate with your stakeholders, both internal and external – both in and out of a crisis. Follow Melissa on Twitter: @melissa_agnes.

Crisis Management 100

Crisis Management Crisis LinkedIn Corporate 100

Melissa Agnes

MARCH 21, 2015

An organization that focuses on building a corporate culture of trust with both their internal and external stakeholders will find that a) they minimize risk on a regular basis, in everything they do; and b) they have a powerful advantage in a crisis – the trust of their stakeholders, the benefit of the doubt.

Crisis Management 113

Crisis Management Crisis Corporate Twitter 113

Melissa Agnes

DECEMBER 14, 2014

Within this episode, Brigitte reveals some key strategies that need to be incorporated into your crisis management plan when dealing with different cultures, different trends, different languages and more. How social media impacts the need for cross-cultural communications in managing crises today. Subscribe via email.

Crisis 100

Crisis Communications Crisis Management Crisis Communications 100

Wadds Inc.

FEBRUARY 15, 2023

A review of Communicate in a Crisis by Kate Hartley. When is a crisis a major threat, and when is it just a Twitter storm? Communicate in a Crisis by Kate Hartley sets out to answer that question. The first two, focusing on the digital realm, make the book stand out from other crisis management manuals.

Crisis 98

Crisis Communications Crisis Management Analysis 98

Melissa Agnes

OCTOBER 10, 2014

Don’t forget to share your favorite reads from the week with me, by using the hashtag #CrisisRoundup on Twitter! From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast.

Crisis Management 100

Crisis Management Crisis Exercises Corporate 100

Critical Mention

JULY 13, 2021

The new release adds to the platform’s already robust Social Media Monitoring offering, which also includes Facebook, Twitter and YouTube. Making the decision to build our features internally meant that our entire organization had to make a commitment to a lot of hard work and creative solutions.

Instagram 156

Instagram Industry Media Analytics 156

Bianchi Biz Blog

APRIL 29, 2024

Joanne Chan, founder and managing director at LBS Communications The information in this post originally appeared on Public Relations Global Network’s blog. We are pleased to share the next post in a series of in-depth profiles of key international markets written by one of our PRGN partners.

Marketing 92

Marketing Local Crisis Management Internal 92

5W PR

OCTOBER 11, 2023

Leveraging social media Platforms like LinkedIn and Twitter are excellent for professional networking. Joining PR associations Consider joining PR associations such as the Public Relations Society of America (PRSA) or the International Public Relations Association (IPRA). Show genuine interest in their perspectives and experiences.

Publicity 103

Publicity Internal International Resources 103

Melissa Agnes

JANUARY 11, 2015

The types of policies and procedures the NWS has in place to help them with their crisis communications and social media initiatives – and the internal obstacles they had to overcome to get where they are today. Follow Melissa on Twitter: @melissa_agnes. Learn more about Agnes + Day, The Crisis Intelligence Firm.

Crisis Communications 100

Crisis Communications Crisis Strategy Wireless 100

PR Conversations

OCTOBER 9, 2015

Aaron Shardey gained a first class honours degree in public relations at London College of Communications this Summer with his undergraduate dissertation offering case study research into crisis management in the automotive industry. This included ensuring internal communications were not neglected.

Crisis Management 40

Crisis Management Crisis Industry Automotive 40

PRSay

DECEMBER 18, 2019

Within hours of sending the message, Morey found himself the subject of a Twitter uproar. More than 170,000 Twitter responses appeared to come from basketball fans who were offended by his position. ( For PR practitioners, crisis managers, and the organizations they counsel, the NBA episode offers some valuable tips.

Corporate 100

Corporate Crisis Management Crisis Government 100

Stuart Bruce

OCTOBER 6, 2016

In-house PR and communications people say they need more education and insight around social influencer outreach/engagement (31%); social network strategy (27%); and digital crisis management (27%). Unsurprisingly, Twitter and Facebook remain on top, with 96% and 92% of in-house teams having used those platforms over the past year.

Training 119

Training Digital PR Media Training Education 119

Presspage

MAY 6, 2017

Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training. Following the crisis, CSUSM put every member of the crisis team, including the four key members of the PR department through crisis management training workshops.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Stephen Waddington

JUNE 23, 2020

In any normal year, this week would see the start of the Cannes Lions International Festival of Creativity. There's no need for industry awards for at least 12 months. I've written up the winners across all categories. Creative, marketing and PR industry events have either been postponed or moved online for at least 12 months.

Creativity 78

Creativity Industry Crisis Management Sports 78

5W PR

OCTOBER 31, 2023

Crisis Comms Conference Launched in 2023, this PRWeek conference hones in on crisis communications, equipping attendees with the skills needed for effective crisis management. International Journalism Festival The International Journalism Festival in Perugia, Italy, is Europe’s largest annual media event.

Conference 78

Conference Nonprofit Education Healthcare 78

Sword and the Script

SEPTEMBER 19, 2022

Most respondents say Twitter (64%) and LinkedIn (59%) are effective channels in the world of investor and financial communications; many are on the fence about Reddit 42% say it’s effective and 37% say it’s ineffective. Twitter and LinkedIn will come up again later in this post. Goals, channels and metrics for internal comms.

Survey 82

Survey Corporate Communications Financial 82

Waxing UnLyrical

MARCH 13, 2013

This is what I found at PRSA’s Counselors Academy last year (and while I would have loved to have gone this year, it didn’t work out that way), and consistently find at the PRSA International Conferences (please keep your fingers crossed that my proposal is accepted!). Here’s how it’s billed: Social media in a crisis.

Conference 105

Conference Social Media Crisis Crisis Management 105

Maxim Behar

SEPTEMBER 5, 2021

Well, I usually respond that in such case we couldn’t cooperate, because these days the communication between the brand and the audience happens exactly through Facebook, Instagram, LinkedIn, Twitter, TikTok, etc. Managing our clients' social media channels means that we are at the forefront and our reactions must be immediate.

Meeting 98

Meeting Advertising Advertising Social Media 98

PRSay

OCTOBER 8, 2019

Signal AI is a proud sponsor of the PRSA 2019 International Conference in San Diego on Oct. But how do you help manage when everyone from the CEO to your newest customer are in panic mode? You manage the crisis and you manage it well. You manage the crisis and you manage it well.

Crisis 90

Crisis Internal International Conference 90

Presspage

APRIL 25, 2017

There are enough examples of newsjacking and funny Twitter fights by brands. Employees and interns also represent a brand, and for someone who follows a hashtag on Twitter, the tweets of a trainee are as visible as the tweets of the CEO. The benefits of real-time PR can be of major importance during a crisis.

Trends 79

Trends Crisis Reputation Employee 79

Reputation Us

APRIL 12, 2017

Regardless, this unique controversy has made me hit the pause button to remind businesses of all sizes of how to prepare and respond to a crisis in today’s viral media world. Videos posted on Twitter and Facebook quickly showed “a man being dragged out of his seat and down the aisle of the plane by security officers.”

Crisis 74

Crisis Airlines Viral Corporate 74

Critical Mention

SEPTEMBER 9, 2018

PRSA’s 2018 International Conference, taking place next month in Austin, TX is an event PR pros look forward to every year. Consistently named one of the most influential marketers in social media, Ann Handley is a prominent influencer on LinkedIn and has more than 420K followers on Twitter. We are excited about attending ourselves!

Conference 66

Conference Crisis Management Survey Big Data 66

Sword and the Script

JANUARY 3, 2023

Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. Should companies hire public relations people internally? Not a bad breakdown.

Interviews 113

Interviews Publicity Technology Social Media 113