Melissa Agnes

AUGUST 31, 2016

So they say nothing, which ends up being a major crisis management mistake. So, if saying nothing isn’t an option (which it isn’t), what are you supposed to do in a crisis if you have nothing to say? Take a look: Do you have a crisis management question you’d like me to answer?

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Melissa Agnes

JUNE 6, 2015

Welcome to episode #052 of The Crisis Intelligence Podcast, with Melissa Agnes and Monika Lancucki. When the company Monika Lancucki worked for went into receivership, they knew they were in for a crisis management challenge. How to prepare and manage a corporate crisis involving receivership.

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PRSay

APRIL 6, 2018

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. Wells Fargo. Viral videos.

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Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. A4:PR is important in crisis management. They manage the intangibles like reputation and trust. A bad PR can escalate crisis. lincy_love) March 6, 2014. Anchal Nayyar (@anchal_nayyar) March 6, 2014.

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The Proactive Report

JUNE 4, 2017

I recently had the pleasure of interviewing Yang Cheng, Assistant Professor of Public Relations, Department of Communication at North Carolina State University, on her research paper about the role of social media in crisis management. Social Media Crisis Research Paper. You can read the full paper here.

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Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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Melissa Agnes

SEPTEMBER 12, 2016

In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look: What do you think of Wells Fargo’s crisis response? Comment below or use the hashtag #crisisready on Twitter and let’s continue this conversation!

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Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). He then he goes to Twitter and sees #SharkWeek is trending – but for all the wrong reasons (read: attacks, ruined beach days, lack of dancing skills , etc.). is suffering a crisis. Even if you aren’t a shark, a crisis can hit when you least expect it.

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Melissa Agnes

MAY 2, 2015

Welcome to episode #047 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Learn more about Melissa Agnes.

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Melissa Agnes

OCTOBER 13, 2016

I was recently asked what the first step in successful crisis management is, and I thought what a great question! ”, while others say “activate the crisis team” But in my experience, both of these answers just don’t go far enough. Over the years, I’ve heard different answers to this question.

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Melissa Agnes

OCTOBER 13, 2014

The first was the use of hashtags in crisis and emergency management, and the second was whether or not the use of dark websites should be considered a crisis communication best practice. Information and best practices when it comes to hashtags and dark websites in crisis management. Cyber attacks. Dark websites.

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Melissa Agnes

DECEMBER 7, 2014

Defining the difference between these two types of negative situations needs to be the first step in both your crisis prevention and crisis management planning. Follow Melissa on Twitter: @melissa_agnes. Follow Agnes + Day on Twitter: @agnesdayinc. Check out our Crisis Intelligence Blog. Subscribe via email.

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Melissa Agnes

JANUARY 16, 2017

So, in order to help you get a head-start on your crisis preparedness for the upcoming year, in this week’s #crisisready video , I discuss three important trends that risk impacting your organization’s crisis management. How To Manage a Live-Streamed Crisis. If so, you’ve come to the right place!

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5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Building Your Crisis Response Foundation A strong crisis management strategy starts long before any issues arise. Update your crisis management playbook based on these insights.

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Melissa Agnes

JULY 6, 2016

What Should IKEA’s Next Steps in Crisis Management Be? In this week’s #crisisready video I talk about IKEA’s crisis management strategy in response to this issue and where, in my opinion, they’ll need to step up their game if they really want their crisis management to be successful.

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Melissa Agnes

APRIL 25, 2015

Welcome to episode #046 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Learn more about Melissa Agnes.

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Crisis Management Crisis LinkedIn Analytics 100

Melissa Agnes

MAY 9, 2015

Welcome to episode #048 of The Crisis Intelligence Podcast, with Garth Rowan and Melissa Agnes. The topic of my TEDx talk is “The Secret to Successful Crisis Management in the 21st Century” In this week’s episode of The Crisis Intelligence Podcast, I did something a little different from what I usually do.

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Melissa Agnes

OCTOBER 26, 2014

Welcome to episode #021 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein. Jonathan Bernstein is a veteran crisis management professional with 30 years of experience and first-hand lessons behind him. The internet’s impact on risk and crisis management. It’s a fun listen.

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Melissa Agnes

DECEMBER 14, 2014

In this episode of The Crisis Intelligence Podcast, Brigitte Stock and I discuss the role of cross-cultural communication in crisis and emergency management. This episode of The Crisis Intelligence Podcast discusses: The impact of culture (both of a nation and of an organization) in crisis management.

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Melissa Agnes

NOVEMBER 2, 2014

On this week’s episode of The Crisis Intelligence Podcast, I continue my conversation with Jonathan Bernstein about the 30 most important lessons he’s learned in the last 30 years as a crisis management professional. The 5 tenets of crisis management. Follow Melissa on Twitter: @melissa_agnes.

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Crisis Management Crisis LinkedIn Twitter 100

Melissa Agnes

OCTOBER 5, 2014

Within this episode of The Crisis Intelligence Podcast, Jean-Michel Ghoussoub, owner and VP of client service of the interactive agency, U92, in Montreal, and I discuss how an interconnected world imposes transparency and how those who don’t understand this are bound to deal with crisis management on a regular basis.

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Melissa Agnes

FEBRUARY 1, 2017

Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you!

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Melissa Agnes

NOVEMBER 7, 2016

Comment below or use the hashtag #crisisready on Twitter and let’s continue this conversation. The post What’s the Difference Between Managing an Online Crisis vs. an Offline Crisis? appeared first on Melissa Agnes - Crisis Management Keynote Speaker. I’d love to hear what you think!

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Melissa Agnes

NOVEMBER 9, 2014

Within this episode of The Crisis Intelligence Podcast, David Van and I discuss what reputational risk is and how you can mitigate it and protect your organization. David often says that crisis management is not reputational risk management. Follow Melissa on Twitter: @melissa_agnes. Learn more about Melissa Agnes.

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Melissa Agnes

APRIL 18, 2016

Follow Melissa on Twitter: @melissa_agnes. Daniel Linksey is Managing Director in Kroll’s Boston office, where he advises clients on establishing holistic threat management programs and crisis leadership. Subscribe and leave us a review on iTunes and/or Stitcher. Subscribe via email. Connect with Dan and Melissa.

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Melissa Agnes

OCTOBER 17, 2014

If you want to hear what these questions are – and take away important lessons for your own crisis management – be sure to tune in to The Crisis Intelligence Podcast this coming Sunday! From The Crisis Intelligence Blog. Crisis Management Concerns That Leave You Vulnerable. My Tour of L.A.’s

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Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. This article by Gerard Braud was brought to my attention on Twitter and I was left speechless as I read it. They’re on Twitter! Especially for effective crisis management.

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ImPRessions - Crenshaw Communications

SEPTEMBER 2, 2020

Curated by PR News, The Skinny details the top stories in the communication industry, covering social media, crisis management, media relations, content marketing, technology, and digital PR. Let me know on Twitter @colleeno_pr. Check out these 10 newsletters every PR pro should read. PR News: The Skinny. PR Daily News Feed.

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Melissa Agnes

APRIL 11, 2015

Whether you work in the emergency management field or on the crisis management team for a corporate entity, Curtis shares so many great takeaways in this podcast that you will be able to evaluate and hopefully incorporate into your own social media for crisis management strategy. Learn more about Melissa Agnes.

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Cision

MAY 11, 2016

To each question raised by concerned users on Twitter to @AskSalesforce, @Salesforce and tweets directly to the company’s CEO Marc Benioff are replies apologizing for the outage and directing customers to email the company for further updates. And that’s bad.”.

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Melissa Agnes

OCTOBER 19, 2014

It’s filled with answers to many questions, as well as tips, strategies and “must do’s” when it comes to your crisis prevention and crisis management – whether your organization is touched by Ebola or not. Follow Melissa on Twitter: @melissa_agnes. Follow Agnes + Day on Twitter: @agnesdayinc.

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Melissa Agnes

SEPTEMBER 5, 2014

Enjoy – and be sure to share your #CrisisRoundup with us over on Twitter or in the comments section below. From The Crisis Intelligence Blog. What To Look For When Engaging a Crisis Management Professional. How To Convince Management To Invest In A Crisis Plan. Crisis Management Resources'

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Melissa Agnes

AUGUST 3, 2014

Should every organization, even those with less catastrophic risk, include an evacuation and re-entry plan within their crisis management plan? Follow Melissa Agnes on Twitter: @melissa_agnes. Follow Agnes + Day on Twitter: @agnesdayinc. Follow Mike McKenna on Twitter. ” and. Email magnes@agnesday.com.

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Remote PR Jobs

SEPTEMBER 27, 2024

Social Media: Platforms like Twitter, LinkedIn, and Facebook can be used to amplify your message. Crisis Management (if necessary) Sometimes, a press release can generate unexpected negative feedback or controversy. In such cases, having a crisis management plan in place is crucial.

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Melissa Agnes

OCTOBER 10, 2014

Don’t forget to share your favorite reads from the week with me, by using the hashtag #CrisisRoundup on Twitter! From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast.

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Melissa Agnes

FEBRUARY 19, 2015

As I’m sure you’ve heard, Google and Twitter have reached a deal that will allow Google to once again index tweets in real-time. But what does this mean for your crisis management? Since Google indexes news in real-time, this can weigh heavily on your brand’s rankings both in and post-crisis.

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Melissa Agnes

MARCH 7, 2015

In this episode of The Crisis Intelligence Podcast, I had the opportunity to sit down with Zahed Amanullah, senior program manager at ISD, to discuss the important work that ISD is doing and the crisis management lessons they’ve learned along the way. Follow Melissa on Twitter: @melissa_agnes.

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