Melissa Agnes

SEPTEMBER 16, 2014

Editor’s Note: This is a great blog post that gives you an overview of what you can do, right now, to prevent a crisis. But, are they a crisis? How to avoid a public relations crisis. But does everyone who holds the reins know how to use it well and exercise good judgment? Not necessarily.

Social Media 239

Social Media Crisis Training Media 239

5W PR

MARCH 18, 2025

Managing a public relations crisis in health technology requires careful planning, swift action, and clear communication to protect both patient safety and organizational reputation. Document all protocols in a crisis communication playbook that’s regularly reviewed and updated.

Crisis 60

Crisis Healthcare Crisis Communications Crisis Management 60

Melissa Agnes

MAY 23, 2016

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.

Crisis Management 176

Crisis Management Government Crisis How To 176

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Step 1: Identify your stakeholders.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Building Your Crisis Response Foundation A strong crisis management strategy starts long before any issues arise. Start by acknowledging the issue and sharing what you know.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

Crisis 172

Crisis Crisis Management Handbook Viral 172

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not? Prevent the preventable.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

5W PR

MARCH 5, 2025

Recent incidents at major AdTech firms show that no organization is immune – but those with solid crisis communication plans weather storms more effectively than those caught unprepared. Building Your Crisis Response Foundation The strongest crisis responses begin long before incidents occur.

Privacy 78

Privacy Crisis Crisis Communications Crisis Management 78

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources'

Crisis Management 191

Crisis Management Crisis Exercises Resources 191

Melissa Agnes

APRIL 11, 2018

Unfortunately for Facebook, the Cambridge Analytica crisis it is now managing is the direct result of an issue that went mismanaged for years. But the thing is, this crisis was predictable. This crisis was foreseeable. Had Facebook been crisis ready on this high-risk scenario, they would not be in crisis management mode today.

Crisis 160

Crisis Crisis Management Policies Privacy 160

Melissa Agnes

OCTOBER 13, 2014

.’s Emergency Management Conference, where I put city officials through a simulated earthquake exercise. Using Agnes + Day’s crisis simulation platform , the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. The simulation is only one part of the exercise.

Crisis Management 100

Crisis Management Crisis Exercises Crisis Communications 100

ImPRessions - Crenshaw Communications

JANUARY 11, 2023

Another important aspect of PR is crisis management, and ChatGPT can help in this area as well. The model can be trained to quickly generate responses to common questions or concerns that might arise during a crisis, allowing PR professionals to respond quickly and effectively.

Crisis Management 170

Crisis Management Exercises Crisis Training 170

PRSay

APRIL 8, 2020

Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. During any crisis, the well-being of employees is always paramount, especially now, as both health and budgetary factors are colliding. Leading teams from afar.

How To 193

How To Crisis Employee Resources 193

Melissa Agnes

APRIL 11, 2016

Information silos can trigger issues and handicap your crisis management. True crisis preparedness requires more than a plan, it requires the right corporate culture. Conduct team building exercises that are cross-departmental. Part of ensuring the right corporate culture means adapting the right mindset. Good luck and have fun!

Crisis 100

Crisis Crisis Management Exercises Corporate 100

Presspage

MAY 6, 2017

Most communicators expect to have to deal with a crisis situation at some point in their career. Yet predicting how a crisis will rear its ugly head is incredibly difficult. Following the crisis, CSUSM put every member of the crisis team, including the four key members of the PR department through crisis management training workshops.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

NewsWhip

NOVEMBER 20, 2024

For instance, how can you transform complex data into operational insights that will truly matter to your internal audiences? So, you’re gonna have to go through an exercise to assign a weight and figure out ‘What is the audience that we’re gonna prioritize?’” “Take DEI. So what do you do?

Data 78

Data Storytelling Policies Employee 78

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Welcome to this week’s #CrisisRoundup!

Crisis Management 100

Crisis Management Crisis Exercises Corporate 100

Stephen Waddington

JANUARY 12, 2022

2022 will be a year of consolidation for a news industry that has been disrupted by the COVID-19 crisis, changing audience behaviour and technology. Others are hoping to restart events businesses that stalled during the COVID-19 crisis. Regulation would help as the European Union and national governments exercise control over big tech.

Report 122

Report Media Journalism Privacy 122

Prakkypedia

JULY 8, 2014

Don’t forget internal audiences – staff, volunteers and so on). Is there a crisis communications plan? What happens during a crisis? You need a documented crisis communications plan which acknowledges the importance of the Corporate Communications Manager – and also your Social Media Manager.

Corporate 107

Corporate Communications Crisis Communications Policies 107

PRSay

AUGUST 14, 2019

In anticipation of his keynote address at PRSA’s 2019 International Conference in San Diego on Oct. When you go out on exercises, you essentially report out on what’s happening, and so I got a chance to use those skills in the Marines as well. Then there’s the specific technical skills of media relations and internal communications.

International 68

International Internal Conference Public Affairs 68

PRSay

AUGUST 8, 2022

Lots of clients do crisis-preparedness planning. They’ve got a crisis plan on the shelf. The question now is, Do you need to have an exercise where you’re identifying risk as it relates to some of these social or policy issues? It was something they had to address, because employees were asking questions.

Employee 178

Employee Survey Policies Corporate 178

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

Solo PR Pro

NOVEMBER 10, 2020

Here are some questions you can ask to help understand whether what your pro is doing makes sense and will support your goals: How does this tactic (messaging exercise, award submission, internal communications audit, media pitch, submitted article, news release, other) connect to our business goals? instead of another tactic?

Communications 98

Communications Comparison Exercises Interviews 98

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Communications Conversations

SEPTEMBER 10, 2020

I love working with Natalie and she’s really taught me the value of building and balancing relationships, both with the media and our internal partners. Outside of work, I really appreciate having extra time in the morning for running and exercise. Natalie has a warm and energetic personality that I really admire.

Radio 167

Radio Journalism Interviews Energy 167

PR in High Definition

MARCH 27, 2024

In fact, one of the panellists noted that, in his experience, a lot of companies don’t have a cybersecurity crisis comms plan in place until an incident actually occurs. It’s going to be difficult to embed cybersecurity across a business if there’s a lack of internal comms, and absolutely zero external comms plans in place.

Crisis 71

Crisis Internal International Crisis Communications 71

PRSay

JANUARY 9, 2024

As you likely know, traditional media training and crisis training tend to focus on one spokesperson, usually the CEO, who is put through his or her paces in front of a group. The exercises often concentrate on opposites and extremes, such as gesticulating versus keeping your hands in your lap.

Training 103

Training Conference Meeting Technology 103

Stephen Waddington

APRIL 18, 2020

In celebration of the humanising effect that the crisis is having on business and media. A good crisis for me will be coming out the other side with my mental and physical health intact, and without destroying any relationships. The crisis has created the space for journalists and presenters to bring their personality into reporting.

Media 83

Media Crisis YouTube Television 83

PRSay

OCTOBER 28, 2020

Neither the tech platforms nor governments nor journalists can fact-check their way out of the crisis of truth and trust that Western democracy currently faces.”. “Like the carnival game of Whack-a-Mole, Whack-a-Troll is all but unwinnable. The role of communicators. That’s where you come in.

Government 133

Government Conference Exercises Education 133

Cision

JANUARY 28, 2016

where I could learn from Mike Sitrick, the guy who wrote the book on strategic and crisis PR, I jumped at it. My daily newspaper of choice is… the Los Angeles Times for local news, The New York Times for exceptional writing, national and international news and The Wall Street Journal for business coverage.

Journalism 120

Journalism Newspapers Writing Report 120

Burrelles Fresh Ideas

JANUARY 16, 2024

Honest communication builds credibility and trust , which goes a long way with everyone involved with your organization (both internally and externally). While leveraging influencer partnerships brings numerous advantages, brands must exercise responsibility throughout the process.

Crisis 85

Crisis Airlines Social Media Crisis Communications 85

Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4). Guest Post by Karen Freberg.

Crisis Communications 40

Crisis Communications Social Media Crisis Communications 40

Reputation Us

JANUARY 4, 2016

Then they sent a single disguised email message that tricked the recipient into divulging credentials that allowed the attackers to connect to the internal network. Advance preparation and understanding can help your hospital manage a crisis. Strategy #2: Have a Crisis Communications Plan that Includes Social Media.

Strategy 60

Strategy Healthcare Crisis Communications Crisis 60

Reputation Antistress by Sergii Bidenko

JUNE 26, 2023

The large-scale wave of layoffs in international companies in 2023 is the beginning of a big storm. In addition to explaining the situation, the letter outlined a large-scale assistance program for all dismissed with a clear action plan to mitigate the negative effects of the crisis. Bestselling book author, cancel culture researcher.

Reputation 52

Reputation Company How To Employee 52

Reputation Us

MARCH 4, 2019

This is an exercise that frankly should not be performed internally by the company, but rather outsourced. Working strategically across initiatives, a third-party reputation management company conducts a full company reputation analysis—at the same time they work to develop a proactive response framework.

Reputation 79

Reputation Employee Case Study Survey 79

Communications Conversations

MAY 13, 2015

She graduates this spring summa cum laude , and has already secured a position as an account executive intern at Skyya Communications in New York City. She currently interns at Paradise Communications where she assists in writing and researching press materials for clients such as the Dali Museum and Visit. Pete/Clearwater.

Groups 60

Groups Internal International Conference 60

Reputation Antistress by Sergii Bidenko

FEBRUARY 23, 2024

When a crisis tries to "eat" a person, they look for something to eat. Negative emotions, crises, personal events do not stop, depleting all internal resources? Do any physical exercise that pleases you. If the stressor is repeated, then acute stress is replaced by chronic stress. This is what is happening to us now.

Energy 52

Energy System Exercises Examples 52