Leadership In Crisis: The Crowdstrike PR Response
ImPRessions - Crenshaw Communications
JULY 23, 2024
” Overall, Kurtz handled his media interviews with calm (notwithstanding the distraction of his exquisitely gelled hairstyle.) Both seemed to have internalize another key maxim of the public apology, which is to focus on those harmed. He used accessible language rather than tech jargon. He took responsibility. Watch this space.
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